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Zoom Roadmap 2022

Zoom
(Image credit: Future)

AVT Question: With some trade shows having been canceled or scaled back and limited in-person meetings, it has been a challenge for technology managers to learn about a company's philosophy, vision, and product roadmap for the coming year. Would you share what you can about your 2022 company roadmap? [January 2022]

Thought Leader: Oded Gal, Chief Product Officer at Zoom

Zoom is a global engine of innovation and connection used by millions in nearly 200 countries and territories. Recent events highlighted the power, potential, and possibilities of Zoom, and our impact has re-directed the trajectories of the future of work, learning, and entertainment; accelerated telehealth and medicine; and assisted people all over the world to identify, pursue and achieve new professional opportunities that previously weren’t possible. What once was a meetings application has evolved into a comprehensive, must-have communications platform, eliminating boundaries while increasing opportunities. As we continue to expand our family of products and functionality, we will improve communication and deepen connectivity, regardless of location.

"The combination of the power of our platform, together with connecting innovators all over the world, will enable new opportunities for business growth across industries and empower the modern workforce." — Oded Gal, Chief Product Officer at Zoom

Zoom Events and Zoom Video Engagement Center are transformative business tools that will reimagine the way companies interact and engage with customers and end users. Zoom Events is a sophisticated solution that enables hosts to create seamless, all-in-one virtual and hybrid event experiences, and Zoom Video Engagement Center is a new omnichannel contact center solution that will set a new standard for customer service capabilities across industries. Zoom Phone, our cloud-based encrypted business phone system has climbed to 2 million paid, Zoom Phone seats in nearly 50 countries. Zoom Transcription and Translation connects users worldwide, creating endless opportunities by bridging the communications gap across language barriers in real time. Zoom lets us work from anywhere and connect with people everywhere. Companies can tap talent from anywhere in the world. 

The combination of the power of our platform, together with connecting innovators all over the world, will enable new opportunities for business growth across industries and empower the modern workforce. What began a decade ago has evolved into a comprehensive communications platform for an extraordinary new era of ingenuity—inspiring not just the next big thing, but millions of next big things. 


AV/IT Company Roadmaps 2022

>> Absen Roadmap 2022

>> AtlasIED Roadmap 2022

>> Atlona Roadmap 2022

>> BrightSign Roadmap 2022

>> C2G Roadmap 2022

>> Chief Roadmap 2022

>> Datapath Roadmap 2022

>> Hall Technologies Roadmap 2022

>> Kramer Roadmap 2022

>> QSC Roadmap 2022

>> Sennheiser Roadmap 2022

>> Shure Roadmap 2022

>> Sony Roadmap 2022

>> Yamaha Unified Communications Roadmap 2022

More 2022 Roadmaps to come!

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>> SurgeX Product Roadmap – Re: Pandemic

>> VuWall Product Roadmap – Re: Pandemic

>> Yamaha UC on Conferencing Audio


Cindy Davis is the brand and content director of AV Technology. Davis enjoys exploring the ethos of experiential spaces as well as diving deep into the complex topics that shape the AV/IT industry. In 2012, the TechDecisions brand of content sites she developed for EH Publishing was named one of “10 Great Business Media Websites” by B2B Media Business magazine. For more than 20 years, Davis has developed and delivered multiplatform content for AV/IT B2B and consumer electronics B2C publications, associations, and companies. From 2000 to 2008, Davis was the publisher and editor-in-chief of Electronic House. From 2009 to present, as the principal of CustomMedia.Co, Davis developed content plans and delivered content for associations such as IEEE Standards Association and AVIXA, content marketing for Future Plc, and numerous AV/IT companies. Davis was a critical member of the AVT editorial team when the title won the “Best Media Brand” laurel in the 2018 SIIA Jesse H. Neal Awards. A lifelong New Englander, Davis makes time for coastal hikes with her husband, Gary, and their Vizsla rescue, Dixie, sailing on one of Gloucester’s great schooners, and sampling local IPAs.