WyreStorm is Supporting Users Every Step of the Way

In this exclusive from InfoComm 2025, WyreStorm’s Zec Voislav shares a behind-the-scenes look at its latest innovations designed for seamless AV integration across Hospitality, Education, and Corporate Solutions, as well as its comprehensive training system and support hub for helping end users stay on top of device installation and updates.
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In this exclusive video interview from InfoComm 2025, WyreStorm’s product development director, Zec Voislav, shares a behind-the-scenes look at its new powerful unified communications solution, as well as the award-winning tools it has in place to help customers get—and keep—its products up and running.

Check out the full video interview below.

Already a familiar name in the AV-over-IP space, WyreStorm’s latest product offering—a solution based around its SW-640 presentation switcher—is poised to become a staple of workplace unified communications.

“We are not just creating a presentation switcher; we are building the whole solution,” Voislav said. “The SW-640L-TX-W has been great; it has been well received by our customers, but now we are bringing in two new cameras and a new camera bridge, so now you can connect to the presentation switcher (SW-640L-TX-W) and connect up to four cameras wirelessly or with a USB-C connection. Meeting rooms with a multi-camera system are really popular these days.”

But between its AI-enabled website and the free, AVIXA-certified WyreStorm Academy, one area of WyreStorm’s business model that will never change is the support it provides its customers.

“On our new support hub website, you can get all the information about how to install our devices, as well as the latest updates, firmware updates—and there is a built-in AI bot if you can’t find what you need,” Voislav said. “Your customer will be much more comfortable installing and programming your devices if you provide a good education.”

Combine that world-class support with products that are easy to use, powerful, and reliable, and it’s no wonder WyreStorm has been a leader in AV distribution for more than 15 years.

“Simple is the key word for our devices,” Voislav said. “We are going in that direction to provide easy configuration. For example, an AV-over-IP system is really complex, but how we did it—you basically answer the questions through our configuration tool, and you'll be ready to go.”


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(Image credit: WyreStorm)

About WyreStorm

WyreStorm stands out for its relentless pursuit of innovation, quality, and accessibility in AV. We engineer powerful yet easy-to-deploy solutions that simplify complex installations, empowering integrators and transforming user experiences across industries. Our technologies in AV signal switching, distribution, and unified communications continue to shape the market, earning global recognition and trust. Beyond manufacturing, we invest in the industry’s future through WyreStorm Academy, providing free education and upskilling for AV professionals worldwide. This year, we’ve expanded our global reach, launched innovative solutions, and remained focused on making AV reliable, approachable, and impactful. Hallmarks of a true Manufacturer of the Year. Find out more here.

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