On Audience Engagement

Audience Engagement
(Image credit: Getty Images)

Fun fact: YouTube co-founder, Steve Chen uploaded the first “cat video” on May 22, 2005, titled “Pajamas and Nick Drake.”

The landscape of video content creation has undergone a dramatic transformation over the past decade. What began as a simple pastime of capturing and sharing everyday moments, epitomized by the ubiquitous cat videos that flooded YouTube in its early years, has evolved into a sophisticated industry encompassing a vast array of professional content. Today, video is leveraged for everything from employee training and product announcements to marketing campaigns, educational courses, and beyond.

This shift towards more purposeful and polished content was catalyzed in recent years by a confluence of factors, most notably the advent of affordable yet high-quality video equipment and streamlined production workflows. These advancements have democratized video creation, enabling a new breed of content creators to emerge and thrive. No longer the exclusive domain of large studios and well-funded production companies, video content creation is now accessible.

For businesses, video has become an indispensable tool for engaging customers, building brand awareness, and driving sales. It offers educators a powerful means of delivering instruction and enhancing student learning and engagement.

We asked industry thought leaders to share trends and insights into content creation today. Below are excerpts from a few interviews.

“Industries ranging from live entertainment and sports to higher education and corporate will continue to seek out easy-to-use, flexible audiovisual solutions that foster interactive experiences,” said Jack Salamanchuk, product manager at Panasonic Connect North America. “Cameras and other audiovisual solutions designed with ultra-low latency in mind are key to meeting the growing demand for high-quality, engaging video content.”

Vanessa Jensen, market development manager at Shure, added, “Whether producing social media content and podcasts or conducting interviews, premium sound quality enhances engagement, credibility, and audience retention. Poor audio and distracting background noise can distract viewers and make even the best visuals look unpolished. In the past, capturing high-quality audio required bulky equipment and a wired setup.”

New forms of enrichment like XR, AR, and VR come into play. Chris Feldman, product manager of Spatial Reality Display at Sony Electronics, said, “These trending technologies help create impact, which is a key component of establishing a connection with audiences. With only a moment to grab a person’s attention, your content needs to be unique, realistic, and appealing in order to be effective and to retain interest and recall.”

Kelly Harlin, director of Solutions Marketing and Commercialization at Sharp, said, “Another tool to consider is AI, which has gained exponential popularity within the AV industry over the past five years. AI plays a significant role in gathering data about the physical environment and the individuals in that environment, using computer vision to detect objects, triggers to enable focused content delivery, and generative AI to customize text and images.

“Combining a robust CMS with a deep understanding of your target audience—and then leveraging the latest immersive technologies—creates a dynamic, responsive ecosystem,” added Hal Truax, vice president at PCD Audio Video. “This approach not only improves audience engagement but also streamlines operations and empowers brands to deliver high-quality, interactive content across all digital platforms.”

Download the AV Technology Manager's Guide to Audience Engagement, "Content is King" here.

Cindy Davis
Brand and content director of AV Technology

Cindy Davis is the brand and content director of AV Technology (AVT). She was a critical member of the AVT editorial team when the title won the “Best Media Brand” laurel in the 2018 SIIA Jesse H. Neal Awards. Davis moderates several monthly AV/IT roundtables and enjoys facilitating and engaging in deeper conversations about the complex topics shaping the ever-evolving AV/IT industry. She explores the ethos of collaboration, hybrid workplaces, experiential spaces, and artificial intelligence to share with readers. Previously, she developed the TechDecisions brand of content sites for EH Publishing, named one of the “10 Great Business Media Websites” by B2B Media Business magazine. For more than 25 years, Davis has developed and delivered multiplatform content for AV/IT B2B and consumer electronics B2C publications, associations, and companies. A lifelong New Englander, Davis makes time for coastal hikes with her husband, Gary, and their Vizsla rescue, Dixie, sailing on one of Gloucester’s great schooners and sampling local IPAs. Connect with her on LinkedIn