Yes, there are plenty of awards in the Pro AV industry, but there's something unique about the SCN Stellar Service Awards. The program provides an opportunity to recognize and truly appreciate the manufacturers, distributors, and integrators that deliver excellent service. This year, as usual, we received more than 1,500 votes from our readers across eight award categories, which tells us these awards mean a lot to you as well. Thank you for being a part of our awards program—now, let's celebrate exceptional service.
Best Commissioning/Deployment
Platinum: Shure x Savannah Bananas
In the fast-paced world of Banana Ball, there are no second chances. For the Savannah Bananas, the goal isn’t just to capture the game, it’s to bring viewers closer to the experience than ever before. Working alongside the Bananas broadcast team, Shure deployed the DCA901 Digital Array Microphone to meet a uniquely demanding commissioning challenge: capture player reactions, dugout chatter, crowd energy, and on-field moments across the entire stadium without disrupting gameplay or adding complexity. Installed at first base, third base, and center field, each array delivers multiple steerable pickup zones through a single Dante connection, streamlining setup while expanding what can be captured. The result is a more lively, dynamic, and immersive broadcast. Engineers can adapt coverage in real time as the action shifts, while mixers gain precise control over a fuller, more detailed soundscape.
Gold: Biamp Workplace
Silver: Sharp Pro AV Managed Services
Best Design Services/Tools
Platinum: Crestron Electronics Design Ideas
Crestron’s Design Ideas tool redefines the way room solutions are planned, specified, and delivered. This intuitive online tool empowers customers to quickly discover proven, ready-to-deploy designs for the most common room types and technologies, ensuring successful outcomes across projects of any scale. With just a few clicks, users can download comprehensive documentation, including AutoCAD drawings and simplified Adobe PDF bubble diagrams, to support faster, more accurate planning. Design Ideas goes beyond inspiration: Users can seamlessly request Crestron proposals directly from their selected room designs, streamlining the path from concept to execution while reducing friction in the design-to-quote process. Backed by Crestron Sales Support Services, customers gain direct access to a team of design engineers and specialists who provide expert guidance on system design, pricing, competitive analysis, and technical inquiries.
Gold: Legrand | AV Chief TiLED Design Tool
Silver: Sennheiser Wireless Planner
Best Online Training
Platinum: Synergetic Audio Concepts SynAudCon Online Audio Training
SynAudCon is celebrating 53 years of providing training to the audio industry. SynAudCon training is unique because it teaches the principles. Methods will change, but principles never do. SynAudCon has trained thousands of audio practitioners worldwide. The principles taught have been implemented and tested on tens of thousands of sound systems. SynAudCon offers 12 online courses that serve all levels of expertise and cover a wide range of topics. Training is developed by Pat Brown, a businessman/engineer who makes the training visual by using animations, analogies, interactive calculators, demonstrations and real-life scenarios.
Gold: Extron Institute
Silver: AVIXA On-Demand Training
Best Project Management Tools
Platinum: D-Tools Cloud
Launched in 2018, web-based D-Tools Cloud is the go-to project management solution for commercial AV integrators worldwide. It includes a full project management suite that seamlessly oversees projects from beginning to end, ensuring jobs are delivered on time and on budget. Project workflows covered include change orders, tasks, and scheduling both in office and in the field via a native mobile app. Its latest innovation is embedded AI for product search and writing SOWs. D-Tools Cloud provides multiple layers of support, including an embedded, intelligent in-app chat and dedicated Help Center, Knowledge Base, and Video Library on the website.
Gold: Legrand | AV RackLink Cloud
Silver: ProjX360
Best Sales Operation
Platinum: Extron Sales Operation
Extron’s Sales Operation is built on a simple but powerful commitment: knowledgeable, responsive, and human support, every time. When customers contact Extron, they are greeted by an experienced professional who understands AV technology and is ready to help, not an automated system. Extron’s international Sales Support Team ensures that expert assistance is always close at hand, no matter where customers are located. From selecting the right AV solution to navigating technical requirements or placing an order, the team provides timely, accurate, and personalized guidance throughout the process. By combining deep product knowledge with a service first mindset, Extron’s Sales Operation delivers an exceptional customer experience that supports long term success.
Gold: Shure Sales
Silver: SoundPro
Best Supporting Content
Platinum: Almo Pro AV E4 Experience
Manifested 17 years ago by Almo Pro AV to bring the industry together in a more localized fashion, the E4 Experience has become a true AV industry icon. Designed as a complement to larger, often cost-prohibitive trade shows, the E4 Experience delivers a wildly successful and repeatable model: a free, full-day event that visits four major U.S. cities annually, connecting manufacturers and integrators through hands-on product access, education, and meaningful networking. The E4 Experience continues to grow year-over-year, with the 2026 season projected to be another record-breaker in terms of exhibitor and integrator attendance.
Gold: Shure Tech Pubs
Silver: Extron Insider
Best Tech Support
Platinum: ViewSonic Field Solutions
The ViewSonic Field Solutions Team demonstrates what support means in today’s Pro AV environment: knowledgeable and accessible. The team is filled with experts who deliver answers when and where customers need them. Comprised of CTS‑certified professionals, the Field Solutions Team brings technical know-how of the products, from dvLED and interactive flat panels to Microsoft Teams Rooms and commercial displays. The team provides hands-on, proactive support across the project life cycle. From pre‑sales engineering and onsite assessments to detailed consultation calls, they help reduce risk, avoid design issues, and move forward with confidence.
Gold: WyreStorm Technologies Technical Team
Silver: Crestron Electronics True Blue
Best Value-Added Services
Platinum: Zones Specialized Business Practices
Zones is a global technology solutions and services company that helps organizations solve complex IT challenges. Zones provides four specialized business practices. Its Cloud and Data Center delivers public, private, and hybrid cloud infrastructure and managed services. For the Digital Workplace, Zones designs and manages workplace technology ecosystems that support hybrid workforces through unified communication, device management, and AI-driven automation. Its Networking business builds secure, cost-effective network environments supported by experts who monitor performance, manage compliance, and optimize operational efficiency. And its Security specialization provides advanced cybersecurity solutions to help enterprises stay resilient and protected.
Gold: Almo Pro AV LinkLab
Silver: Sharp Pro AV Managed Services
