Upper Valley Medical Center, in Troy, OH, is one of Premier Health's facilities whose Limited English Proficient and Deaf and Hard-of-Hearing patients can more effectively communicate with their healthcare providers with assistance from Language Access Network's (LAN) video remote interpreting device, Martti (My Accessible Real-Time Trusted Interpreter).
According to LAN, the ability to communicate clearly with healthcare providers is key for all patients to receive the best care possible.
Upper Valley partnered with LAN to utilize its state-of the-art technology, which instantly connects the highest quality, medically trained interpreters with doctors and patients round-the-clock via live video. The Martti(TM) units allow patients and providers to actually see and communicate directly with interpreters at the touch of a button, within seconds, via its own dedicated HIPAA-compliant high-speed broadband network.
LAN interpreters are highly-trained for strictly medical interpretations in over 210 languages and are located in dedicated LAN call centers throughout the U.S. and are available 24 hours a day, 365 days a year, the company says.