Upper Valley Medical Center Bridges Language Gap with LAN's Martti - AvNetwork.com

Upper Valley Medical Center Bridges Language Gap with LAN's Martti

Publish date:

Upper Valley Medical Center, in Troy, OH, is one of Premier Health's facilities whose Limited English Proficient and Deaf and Hard-of-Hearing patients can more effectively communicate with their healthcare providers with assistance from Language Access Network's (LAN) video remote interpreting device, Martti (My Accessible Real-Time Trusted Interpreter).

According to LAN, the ability to communicate clearly with healthcare providers is key for all patients to receive the best care possible.

Upper Valley partnered with LAN to utilize its state-of the-art technology, which instantly connects the highest quality, medically trained interpreters with doctors and patients round-the-clock via live video. The Martti(TM) units allow patients and providers to actually see and communicate directly with interpreters at the touch of a button, within seconds, via its own dedicated HIPAA-compliant high-speed broadband network.

LAN interpreters are highly-trained for strictly medical interpretations in over 210 languages and are located in dedicated LAN call centers throughout the U.S. and are available 24 hours a day, 365 days a year, the company says.


Stratus Interpreting Service Tackles Language Barrier

The number of patients in the U.S. who do not speak English or speak only limited English has risen in recent decades, presenting a challenge to healthcare systems to provide high-quality, patient-centered care for this group — in fact, a new study found that Chinese and Spanish speakers were more likely to be readmitted to the hospital than English speakers.

Peavey Donation Aids Military Medical Center

Peavey has donated loudspeaker enclosures to the Steven Sillers Tunnel to Towers Foundation for use by Walter Reed National Military Medical Center, one of America's largest military medical centers. John Ponte, director of the Steven Sillers Tunnel to Towers Foundation, said Peavey's donation allows them to help f