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Will nudges help more Washington high school students get financial aid? (Education Dive)

"High school seniors across Washington state can receive reminders about important college financial aid deadlines from a chatbot, called Otter."—Source: Education Dive

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WHY THIS MATTERS:

Only time will tell if this initiative will succeed, but the more personalization that is folded into the system, the better. When large-scale nudging efforts fall short, a lack of customization is often blamed.