Roadmap 2023: Listen Technologies

Kim Franklin, Vice President of Global Marketing at Listen Technologies
(Image credit: Future)

AVT Question: Please share insight into your company's roadmap for 2023.

Thought Leader: Kim Franklin, Vice President of Global Marketing at Listen Technologies

At Listen Technologies, we believe everyone deserves the same great listening experience. We aim to foster inclusion and make it easier for people to hear clearly in any environment. Our core values are to deliver an awesome experience; be curious and aspire higher; keep it simple; and play well with others. These values guide us in all our decisions and actions.

Our roadmap for 2023 includes innovative solutions that promote seamless guest experiences and inclusion and accessibility for end users and venues alike." —Kim Franklin, Vice President of Global Marketing at Listen Technologies

Our primary focus is always the customer, whether it’s a reseller offering our products, a venue providing for their patrons, or someone with hearing loss. Our roadmap for 2023 includes innovative solutions that promote seamless guest experiences and inclusion and accessibility for end users and venues alike. 

Our products are simple to install, intuitive and easy to use, and are used for multiple applications such as assistive listening, language interpretation, group communication, audio description, and more. We continually aim to innovate and develop products that utilize the latest technology. 

We are always looking for ways we can improve the end user experience. We are known for our exceptional customer service, stellar technical support, and same-day shipping. Everyone, from the salesperson to the order desk to the warehouse, is committed to providing the best customer experience possible. 

Our customers can look forward to the same legendary service with exciting new products, features, and resources becoming available this year. We’ll continue to solicit customer feedback to enhance our products, services, and processes to ensure we deliver the solutions that help our customers achieve their goals and make it as easy as possible to do business with us.

Cindy Davis
Brand and content director of AV Technology

Cindy Davis is the brand and content director of AV Technology. Davis enjoys exploring the ethos of experiential spaces as well as diving deep into the complex topics that shape the AV/IT industry. In 2012, the TechDecisions brand of content sites she developed for EH Publishing was named one of “10 Great Business Media Websites” by B2B Media Business magazine. For more than 20 years, Davis has developed and delivered multiplatform content for AV/IT B2B and consumer electronics B2C publications, associations, and companies. From 2000 to 2008, Davis was the publisher and editor-in-chief of Electronic House. From 2009 to present, as the principal of CustomMedia.Co, Davis developed content plans and delivered content for associations such as IEEE Standards Association and AVIXA, content marketing for Future Plc, and numerous AV/IT companies. Davis was a critical member of the AVT editorial team when the title won the “Best Media Brand” laurel in the 2018 SIIA Jesse H. Neal Awards. A lifelong New Englander, Davis makes time for coastal hikes with her husband, Gary, and their Vizsla rescue, Dixie, sailing on one of Gloucester’s great schooners, and sampling local IPAs.