When Professional Development is Fun, It's Engaging - AvNetwork.com

When Professional Development is Fun, It's Engaging

Author:
Publish date:

Let’s face it: all of us need training. It’s just a fact of life for those in any professional industry. And for the AV industry, it’s the way we stay relevant. This industry is constantly evolving to keep up with the demand of the users and managers of technology, so training on new content—new products, software, platforms, standards, etc.,—is not just something we need to stay ahead of the game. It’s what we need to be in the game. Because training is so critically important to our industry, it’s essential to get the approach right.

As an AVIXA staff instructor, I travel across the U.S. teaching a wide-range of AV courses, such as AV Design, Project Management for Live Events, and Certified Technology Specialist (CTS) Prep. I spend a lot of time thinking about my students’ classroom experience. Before I teach a class or present to any group, I try to put myself in the student’s shoes and ask these questions from their point of view:

How do I feel about the class itself? Was it a necessary evil that I just had to “grin and bear it” because I need that piece of paper? Was it something I’d recommend to friends or coworkers? Was the room too cold or too hot? Did the chair hurt my butt? Did I sleep through some of it? Was finding lunch a pain (if food was not provided)? Did they have breaks or did I miss some content because I went to the restroom? Did they have coffee? Did the instructor hold my attention? Did I actually ingest knowledge that would help me solve a problem? Did I interact with the class or just sit at my desk? Did I have a chance to really get to know my colleagues or was it just an information dump? Did the instructor or facilitator know the material? Did the material make sense? Was the materiel flawed?

If I answer any of the above (and many more) questions unfavorably, I will adjust my schedule, content, presentation style, and environment, to correct what people will take away from the experience.

This blog was originally published by AVIXA - continue reading about professional development here: http://www.avixa.org/insight/blog/blog/2017/10/16/when-professional-development-is-fun-it-s-engaging-an-avixa-instructor-s-point-of-view

Related

Crystal Ball: The Future of Professional AV

The AV market is forecasted to grow at a CAGR of 11.75 percent through 2020. With the overall economy growing at less than 3 percent, I would say that the AV industry is a good place to be. The secret is knowing how to take advantage of where the industry is headed.

Maintain Price Margins and Keep the Sale When Clients Go Price Shopping

It happens in every industry, to everyone. It’s what killed Border’s and Circuit City. Price-shopping online. We’ve all felt the pain of a client taking our estimate, after we’ve put in hours of work to formulate the perfect package for them, and then calling us back a day later telling us how they can get everything cheaper online, completely ignoring our expertise and time put forth to recommend just the right product.

ConnectED: When Free Isn’t Free

What do President Obama’s senior advisors believe will be one of the biggest potential achievements of his second term? Hot-button issues such as immigration and health care seem like obvious candidates, but according to the Washington Post, broadband wireless for schools ranks right up there.

Who Should Pay When it Breaks?

by John Sciacca   An experience in my showroom last week – when a software update caused my automation system to break my HVAC system, resulting in a $183 repair – brought to mind a real problem in our industry: When something breaks, we installers at the tip of the spear are the ones that e

5 Red Flags To Watch Out For When Hiring a Web Designer

The user experience has become a hot phrase in the pro AV industry; installers and integrators constantly think of the UX when dealing with end users. But are they thinking about the end user’s experience with their websites? The website is often the client’s first introduction to your business, and first impressions matter. So how do you choose someone to design your site and ensure positive client interactions?