Did Emergency Alert Systems Fail at Umpqua Community College? - AvNetwork.com

Did Emergency Alert Systems Fail at Umpqua Community College?

Publish date:

Though investigations are ongoing, Oregon Live/The Oregonian is reporting that two automated emergency alert systems failed during last week's devastating shooting spree at Oregon's Umpqua Community College. The campus computer system offered no pop-up alerts. Students and faculty who had opted in to mobile emergency notifications received no texts. What did work was a campus-wide e-mail written manually and sent by the facilities department secretary.

I invite all tech stakeholders into a candid discussion: How can we maintain confidence in campus-wide emergency technologies if they fail when we need them the most? How can tech managers (re)evaluate their emergency systems to determine efficacy? How can we safeguard systems so that when crisis strikes, everyone on campus is alerted instantly? 

Read the rest of the report, including testimony from instructors, via Oregon Live/The Oregonian

Margot Douaihy is the editorial director of AV Technology magazine. She has taught at Marywood University in PA.


What Can We Learn From Legal AV Systems?

Sound reinforcement solutions, video arraignments, and interactive annotation devices are becoming more common in the legal system, even as counties and states stretch their courthouse tech dollars. Even centralized control systems are in greater demand as previously disparate functions can be accessed on the same interface.

Take a Minute

Sharing best practices among tech managers is at the heart of AV Technology’s editorial mission. Our inaugural 2013 issue comes brimming with best practices in both management and technology. For example, in “Working Smarter: 11 Ways Tech Managers Can Make AV Departments More Efficient” (page 24), writer James Careless checks in with tech managers and manufacturers to learn what separates the good from the great in terms of efficiency.

Help Wanted

I marvel at the emphasis placed on IT and AV acumen. Rice University—like many organizations in the higher ed, retail, enterprise, hospitality, and government sectors—expect their tech managers to be proficient in AV and IT even though these sensibilities can be quite distinct. Notice that I say "can be quite distinct." To paraphrase the feedback from one AV Technology reader, a college tech manager, so much has changed in this industry and yet it magically stays the same.

InfoComm '13 Review: Technology, the Verb

InfoComm '13... we were sad to see you end. The booth visits. The maelstrom of hashtags. Innumerable cups of coffee. M&Ms in lieu of lunch. It was a terrific show for AV Technology magazine. We honored two outstanding technology managers—one from Harvard, one from North Carolina State University—with $500 awards for industry training. We caught up with old friends and made new ones. We traded ideas with technology managers in AV and IT departments. We played skeeball (thanks, Vaddio!).

Image placeholder title

6 Mega Trends Tech Managers Can't Ignore in 2014

I love portentous articles as much as the next reader, but I'm going to leave the predictive dart throwing to the experts. My 2014 trend forecast is actually quite simple: tech managers should expect more emphasis on soft skills, software, and creativity.