On Supporting – You: Peerless-AV

Features
By ( AVTechnology ) published

Megan Zeller, Senior Director, Business Development at Peerless-AV shares insight into how the company supports AV/IT managers in creating a successful experience.

Megan Zeller, Senior Director, Business Development at Peerless-AV
(Image credit: Future)

AVT Question: Please share insight into how your company supports AV/IT managers in creating a successful experience.

Thought Leader: Megan Zeller, Senior Director, Business Development at Peerless-AV 

Peerless-AV has remained a trusted partner for AV/IT integrators seeking to create seamless and successful installations, offering comprehensive support to end users to ensure the success of their installations and a commitment to evolving products with cutting-edge technology.

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Peerless-AV’s product line reflects a deep understanding of the challenges faced by AV/IT professionals. Engineered with a commitment to user-centric design, Peerless-AV solutions come equipped with features that simplify the integration process. From sleek mounting solutions to adaptable AV components, our products are designed to seamlessly integrate with existing AV/IT infrastructure. 

When challenges arise, having access to reliable customer support is crucial. Peerless-AV takes pride in offering responsive and knowledgeable assistance with queries, troubleshooting issues, providing timely solutions, and more, ensuring that customers feel supported throughout the entire installation journey." —Megan Zeller, Senior Director, Business Development at Peerless-AV

However, a successful AV/IT installation requires more than high-quality hardware; it demands knowledge and guidance. Peerless-AV provides a wealth of resources, including the Certified Installer Training Program—offering both in-person or online webinar options, as well as detailed installation guides, comprehensive documentation, and instructional videos. This allows users to navigate the installation process with confidence. These resources serve as valuable references and contribute to reducing installation time and minimizing potential challenges.

When challenges arise, having access to reliable customer support is crucial. Peerless-AV takes pride in offering responsive and knowledgeable assistance with queries, troubleshooting issues, providing timely solutions, and more, ensuring that customers feel supported throughout the entire installation journey. Peerless-AV customer service also offers real-time chat with a real person through the live chat tool on peerless-av.com. 

In the rapidly advancing world of AV/IT, staying ahead of the curve is essential. Peerless-AV invests in continuous research and development to deliver products that align with the latest industry standards. By embracing constant innovation, Peerless-AV enables end users to future-proof their installations, ensuring long-term success and adaptability in the face of technological advancements.

As technology continues to advance, Peerless-AV empowers professionals to create successful AV/IT installations with confidence and ease. 

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Cindy Davis
Cindy Davis
Brand and content director of AV Technology

Cindy Davis is the brand and content director of AV Technology (AVT). She was a critical member of the AVT team when the title won the “Best Media Brand” laurel in the 2018 SIIA Jesse H. Neal Awards. A storyteller at heart, Davis enjoys facilitating and engaging in deeper conversations about the complex topics shaping the evolving AV/IT industry. She develops and moderates AV/IT roundtables and co-hosts the AV/IT Summit. Davis explores the experiential ethos of the modern workplace and higher ed campus to provide insight into the drivers that will impact decisions. For more than 25 years, she has developed and delivered multiplatform content for AV/IT B2B and consumer B2C publications, associations, and companies. Recently, she has become obsessed with the role of AI in the workplace.