AVI-SPL Welcomes New Global Service Operations Manager

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Tom Thomas has joined AVI-SPL as global service operations manager to its Technology Solutions Group.



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Thomas will be responsible for managing the global team of professional service engineers in designing, consulting and implementing customer video communications solutions, including video conferencing, video streaming, video on-demand, digital signage and other digital media technologies.

AVI-SPL’s Technology Solutions Group provides customers with a managed implementation approach that involves project management, planning and design engineering, on-site installation and training support. The group also offers customer enterprise assessments with remediation support.

“The addition of Thomas will allow AVI-SPL to build upon our leadership in providing unified communication technology and managed service solutions to customers,” said Al Sutcavage, technical director, Technology Solutions Group, AVI-SPL.

Thomas has more than 15 years of experience in information technology roles, spanning network and infrastructure design, security, product development, and project management on a global scale. In his role as Chief Information Officer at Qoncert, he planned and implemented various service-based product offerings for internal and external customers including managed service training programs. He also facilitated communication between staff, management, vendors, and other technology resources within the organization which reduced corporate IT costs by restructuring multiple sales, financial, licensing and Internet systems.

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