OLD LYME, CT—As the Nashville flooding tragedy continues to impact both the local community and the Nashville music scene at large, audio specialist Sennheiser announced that it has allocated resources and support staff to assist as the local music community assesses the damage and begins to get back on its feet.
Several of Sennheiser’s customers were affected by the flood, including equipment dealers, rehearsal studios, and musicians, which are all reporting significant damage to facilities, equipment, and musical instruments. Sennheiser has deployed product support staff to the region, who are able to provide consulting services to Sennheiser customers and end users at no charge.
To further help provide relief to its valued customers in the region, Sennheiser has:
• Established a Service Hotline assisting customers and end users of Sennheiser products to assess equipment damage. Customers are encouraged to call 1-877-Sennheiser or (860) 434-9190, option 2.
• Extended its credit terms to affected individuals and businesses, helping customers focus on insurance claims and immediate cash flow needs.
• Re-allocated its national inventory to ensure Nashvillebased customers have prioritized access to products, helping mitigate both dealer and end-user supply issues.
• Provided significant product discounts to its Nashvillebased network of dealers, helping them better manage unexpected business and personal expense.