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Industry Pauses to Survey the Situation: AVIXA Impact Survey

In this past week’s Impact Survey from AVIXA, the organization shares that while the majority of respondents feel the same as the previous week, some have begun to see work returning.

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(Image credit: AVIXA)

Generally speaking, for the first time since AVIXA Market Intelligence began fielding the COVID-19 Impact Survey, perceptions of the pandemic’s effect have gotten no worse. They haven’t improved significantly, either. If anything, sentiment appears to have plateaued—at least for the week.

Related: Pro AV Feels COVID-19 Impact: AVIXA Report

Said one AV provider in the survey fielded April 21–22, “We seem to be somewhere in the acceptance phase of grief, fully aware that we have very little true control over when the switch is turned back on. We have shifted some of our focus to engaging our employees most affected by the realities of the industry, while also looking into options to retool the company in light of what the industry will become upon restart.”

Last week, the percentage of AV end users and AV providers indicating that the pandemic has negatively impacted their company’s business held steady at 67 percent and 79 percent, respectively.

It’s worth noting, based on the impact figures just mentioned, that a significant share of respondents say—and have said since the survey began—that they have seen no impact from the pandemic. (The survey allows respondents to say they have been positively impacted, and although some respondents say so, their numbers are miniscule.)

In this latest survey, 31 percent of end users and 19 percent of AV providers said their companies had not been impacted by COVID-19. For the first time, we’ve asked these respondents to describe any positive developments at their companies. About 15 percent of end users cited the resumption of projects, the largest share attributed to a specific positive impact (77 percent did not/could not cite a specific positive impact). On the AV provider side, 30 percent said their companies had seen a resumption of projects; 23 percent cited an increase in incoming inquiries; and 14 percent said their companies had secured financing.

“For design consulting, things are still business as usual,” said one AV provider. “New project proposals are still going out the door. No existing projects have been put on hold. Clients are paying on time. We're patiently waiting for the other shoe to drop.”

Read the full report here