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AI-powered chatbots automate IT help at Dartmouth (EdScoop)

"To prevent a backlog of IT requests and consultations during the coronavirus pandemic, Dartmouth College has started relying on AI-powered chatbots to act as an online service desk for students and faculty alike, the school said Wednesday."—Source: EdScoop

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WHY THIS MATTERS:

Dartmouth is tapping into the power of artificial intelligence . Read how the school is using chatbots to quickly field IT help desk questions and requests during the pandemic.