"To prevent a backlog of IT requests and consultations during the coronavirus pandemic, Dartmouth College has started relying on AI-powered chatbots to act as an online service desk for students and faculty alike, the school said Wednesday."—Source: EdScoop
WHY THIS MATTERS:
Dartmouth is tapping into the power of artificial intelligence . Read how the school is using chatbots to quickly field IT help desk questions and requests during the pandemic.