Strategy for Preempting a Rogue Connection

Want faster Wi-Fi or "videoconferencing" at your office or dorm room? With one click, you can buy a tri-band, Wi-Fi router with up to 3.2 Gbps data transfer rates for only $279. It even comes with firewall protection. And for $129 you can buy a pretty sweet desktop videoconferencing camera and hook it up, "in seconds." Who needs the IT department?

  • "Our perspective is that we are here to serve the university to serve our organization," said Terry Vahey, associate vice president and CIO for IT Services at San José State University. "First we look at what the services are that our customers need, then we determine how can we provide those services.”

To preempt the AV/IT DIY’er, Vahey suggests getting to know the user needs. It might seem counterintuitive, but it works.

"You might as well figure out how to help the user in a way that will meet their needs, that provides them access to where they need to go, and do it using a method you can support that is done correctly and securely across the network, in a way that builds on collaboration." Vahey stressed,

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Cindy Davis is a contributing editor for AV Technology.

Cindy Davis
Brand and content director of AV Technology

Cindy Davis is the brand and content director of AV Technology (AVT). She was a critical member of the AVT editorial team when the title won the “Best Media Brand” laurel in the 2018 SIIA Jesse H. Neal Awards. Davis moderates several monthly AV/IT roundtables and enjoys facilitating and engaging in deeper conversations about the complex topics shaping the ever-evolving AV/IT industry. She explores the ethos of collaboration, hybrid workplaces, experiential spaces, and artificial intelligence to share with readers. Previously, she developed the TechDecisions brand of content sites for EH Publishing, named one of the “10 Great Business Media Websites” by B2B Media Business magazine. For more than 25 years, Davis has developed and delivered multiplatform content for AV/IT B2B and consumer electronics B2C publications, associations, and companies. A lifelong New Englander, Davis makes time for coastal hikes with her husband, Gary, and their Vizsla rescue, Dixie, sailing on one of Gloucester’s great schooners and sampling local IPAs. Connect with her on LinkedIn