Strategy for Preempting a Rogue Connection

Want faster Wi-Fi or "videoconferencing" at your office or dorm room? With one click, you can buy a tri-band, Wi-Fi router with up to 3.2 Gbps data transfer rates for only $279. It even comes with firewall protection. And for $129 you can buy a pretty sweet desktop videoconferencing camera and hook it up, "in seconds." Who needs the IT department?

  • "Our perspective is that we are here to serve the university to serve our organization," said Terry Vahey, associate vice president and CIO for IT Services at San José State University. "First we look at what the services are that our customers need, then we determine how can we provide those services.”

To preempt the AV/IT DIY’er, Vahey suggests getting to know the user needs. It might seem counterintuitive, but it works.

"You might as well figure out how to help the user in a way that will meet their needs, that provides them access to where they need to go, and do it using a method you can support that is done correctly and securely across the network, in a way that builds on collaboration." Vahey stressed,

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Cindy Davis is a contributing editor for AV Technology.

Cindy Davis
Brand and content director of AV Technology

Cindy Davis is the brand and content director of AV Technology. Davis enjoys exploring the ethos of experiential spaces as well as diving deep into the complex topics that shape the AV/IT industry. In 2012, the TechDecisions brand of content sites she developed for EH Publishing was named one of “10 Great Business Media Websites” by B2B Media Business magazine. For more than 20 years, Davis has developed and delivered multiplatform content for AV/IT B2B and consumer electronics B2C publications, associations, and companies. From 2000 to 2008, Davis was the publisher and editor-in-chief of Electronic House. From 2009 to present, as the principal of CustomMedia.Co, Davis developed content plans and delivered content for associations such as IEEE Standards Association and AVIXA, content marketing for Future Plc, and numerous AV/IT companies. Davis was a critical member of the AVT editorial team when the title won the “Best Media Brand” laurel in the 2018 SIIA Jesse H. Neal Awards. A lifelong New Englander, Davis makes time for coastal hikes with her husband, Gary, and their Vizsla rescue, Dixie, sailing on one of Gloucester’s great schooners, and sampling local IPAs.