Jay B. Myers takes us down the emotional road to selling his business.
Jeff Day outlines ideas about how leaders and technologists can improve their collaboration and maximize innovation.
In today’s world, if your profit depends on the ignorance of your customer, you will soon be out of business.
If you don’t learn to evolve into this new experience-focused space, you’ll slowly lose your your market share.
To enhance the process and create a better end-user experience, today’s enterprise should include the role of chief solutions architect. When you can deliver an enterprise-wide message, you will be better equipped to become part of a pervasive AV experience—and an integral part of the enterprise strategy.
Today’s public is acquainted with technology to a very intimate degree, and this familiarity poses some significant challenges for pro AV integrators. Selling a system that does what they ask, not what they need, is bad for everyone.
Hospitality should be a part of everything we do in the AV world because it translates to finding a solution for our customers. In this sense, understanding the art of hospitality is key to success in the audiovisual industry.