"To install and repair HVAC systems, workers need specific technical abilities, such as reading blueprints and manipulating tools. These are readily taught in technical and vocational programs at community colleges."—Source: EdSurge
WHY THIS MATTERS:
While teaching and certifying technical skills is fairly straightforward, employers are also looking for soft skills, like empathy and critical thinking, when hiring. This study looks at microcredentials as a potential pathway for learning and displaying these proficiencies.