Carolyn Heinze

Question: do you sell products or solutions? The answer is probably both.

The cost of video displays has indeed come down over the last few years, but they still come at a price.

Question: what’s your definition of “collaboration”? And: how do you define “collaboration” as it applies to technology—or as technology applies to it?

Ours is indeed a multicultural society, one that thrives because of its diversity.

With organizations spending an increasing amount of financial, technological, and human resources on video production, the logical next step is to put these video libraries to good use.

Malissa Dillman knows what it’s like in the field.

While the term “AV/IT convergence” may be passé, the challenge AV systems integrators face in recruiting IT-focused talent remains current.

Many of us can think back to our school days and name that one authority figure that actually got through to us.

At the IFA 2014 technology show in Berlin, LG unveiled its latest UHD (ultra-high-definition) television.

It wasn’t that long ago that enterprise AV distribution was truly point-to-point: signals traveled between one conference room to another.

Arguably, the biggest threat to a systems integrator’s profitability and pride is scope creep. The question is, is it something that integrators just learn to live with, or can it be prevented?

If video killed the radio star back in 1981, it’s testing tech managers’ might here in 2014.

If listening is the most important element in successful dialogue, then Fardad Zabetian has got it nailed.

Question: How many cloud apps are the various facets of your enterprise currently using?

The customer may not always be right, but that doesn’t mean that they don’t deserve stellar service. It’s through service that you can help them to grow—and you to succeed as well.

Tech managers are well versed in the concept of doing more with less—and, in conjunction, attempting to get as much bang for their buck as possible.

Remember when you called the shots on what devices your colleagues were allowed to use?