"Providing help desk support is crucial to ensure students, faculty and staff have consistent network access and other capabilities — but it can be a time-consuming endeavor. This can pose a challenge, particularly for smaller IT teams."—Source: EdTech Magazine
WHY THIS MATTERS:
A little bit of individualization can go a long way, especially when students are looking for IT help. Read how new digital solutions can quickly connect students with the help they need while also incorporating a personal touch.