Black Box Corporation has been recognized as a Circle of Excellence winner and awarded first place in its category by ShoreTel, provider of IP phone systems with Unified Communications (UC). The award is based on world-class customer satisfaction and strong revenue achievement, and is the highest partner award given by ShoreTel.
“Black Box is a premier Value Added Reseller and they truly deserve this award for their excellence in customer satisfaction and their strong revenues,” said Don Girskis, senior vice president of worldwide sales at ShoreTel. “As ShoreTel continues to grow its market share, we greatly value their partnership and commitment to our joint success.”
ShoreTel's highly qualified partners consist of value-added resellers and integrators that help customers navigate a world of voice over IP (VoIP) options, including LAN, WAN, call center, voice and data application integration, technology deployment, and training and support. The Circle of Excellence Award is presented to ShoreTel's top 10 partners based on revenue success and achievement of world-class customer satisfaction scores of 90+ as measured by an independent third party. Black Box placed first in the national partners category.
“We proudly accept this prestigious honor on behalf of all Black Box Team Members who continually strive to provide the best customer service in the industry,” said Terry Blakemore, Black Box’s president and chief executive officer. “We look forward to continuing to grow on a national and global basis with ShoreTel.”