More Online: April 2012 -

More Online: April 2012

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Page 14 Go back to school with InfoComm's course "PTS101: Principles of Support"

“There are 200 people in the room and I can’t get my presentation to work!”

If you’re the person responsible for fixing this problem, this course is for you. It integrates customer service skills, technical knowledge and practical tips to prepare you to meet the needs of technology users in universities, corporations, government facilities, healthcare facilities, houses of worship, retail environments, museums and everywhere audiovisual technology is used to help people communicate effectively. If you’re the manager of the customer service function in your organization, this course is the ideal way to introduce the common sense approach to customer service along with very audiovisual-specific technical support problems and how to solve them. Providing this online course upon hire allows you to spend your time reinforcing key concepts rather than on introducing the basics over and over again to every new hire.

Page 16 Learn more about Tandberg's codecs and solutions, and see the latest software releases at

C Series Endpoints
Codec C20
Codec C40
Codec C60
Codec C90
Quick Set C20/C20plus

MXP Series Endpoints
150 MXP
Education Integrator Series
Profile Series

FieldView Series
PrecisionHD USB Camera

Personal Video

Telepresence Control Unit
Telepresence Server
Telepresence T1
Telepresence T3
Total Telepresence


October 2011 AV Technology: MORE ONLINE

BIG IDEAS Watch this video review of the iPad 2. See what’s new in video content management systems in this video. Take the CNET Online Speed test for free.

December 2010 AV Technology More Online

The Feed NEXT BIG THING Demo some of Haivision’s solutions, including AV over IP systems, in this InfoComm video .  Big Ideas RPA: FRIEND OR FOE? EDUCATIONAL INSTITUTIONS ARE ENCRYPTING ALL MOBILE STORAGE DEVICES—INCLUDING YOURS. This video by Grand Rapids Community College TV gives an overview of the restr

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SCN April 2012 Online Index

News | Establishing and Maintaining Successful Business Partnerships | Full Story Whose Band Was This?   Chris Foreman, vice president and COO of Community Professional Loudspeakers, is pictured kneeling in the front row holding a sax, circa 1967. The Chancellors was inducted into the N

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New Products: April 2012

Haivision Network Video’s Kraken ISR transcoder was designed for intelligence, surveillance, and reconnaissance (ISR) systems that capture full-motion video (FMV ).

August 2011 AV Technology Online Index

MORE ONLINE BIG IDEAS • Explore Contact Forms for WordPress by visiting • For another “View From The Road” from InfoComm 2011, read the comments by David Danto, Director at the Interactive Multimedia & Collaborative Communications Alliance (IMCCA). Visit • Th

October 2010 AV Technology Online Index

October 2010 AV Technology Online Index News Analysis: Stereomedia's 3D portal Big Ideas: Control4 Commercial Big Ideas:  Sonic Foundry's Event and Webcasting Services Big Ideas: Features: Digital signage deployment on moving busses   Features: SurgeX Features: The IEEE Smar

January 2012 Edition: AV Technology Magazine

MORE ONLINE   Big Ideas Join the AV Technology Linked In Group for new job opportunities. What’s the difference between IPTV and TV Everywhere? Visit Features Anywhere access to AV is a driving force in AV/IT convergence trends .              Learn more about multicasting in this video t

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SCN March 2012 Online Index

BlogBits | by Todd McCandless BlogBits | by Kirsten Nelson   Online News Bits | Lectrosonics Goes Green Online News Bits | Peavey Training Earns More InfoComm CTS Credits Online News Bits | Revolabs Bolsters Executive Team Online News Bits | Sony Names Stampede Distributor Now on residentialsyst