The Enterprise Guide has released "6 Top IP Telephony Solutions," a new white paper.
The Enterprise Guide asked IT professionals to rate IP telephony providers using a 5-point scale, where 5 is excellent, 4 is good, 3 is fair, 2 is poor, and 1 is unacceptable. Nemertes then used these raw scores to compute average scores for each category.
The maximum possible score is a 5.0 (and although some vendors did receive perfect scores from individual IT participants, none received a perfect score when all ratings were averaged).
