John Heyman

SnapAV has invested in Parasol, a provider of 24/7 remote support solutions designed to enhance integrator productivity and service levels.

The rebranding of SnapAV as Snap One better reflects the company’s goal of being a provider of solutions, services, and platforms for custom installation integrators serving many more markets than simply AV, according to Snap One CEO John Heyman.

SnapAV has introduced a “Partner Pledge,” a comprehensive and ongoing commitment to continue to raise the bar for quality in all areas of the its growing and expanding business.