The new app from ADI Global Distribution offers dealers a fast and easy way to shop at ADI from their mobile device. Dealers can search for products, check pricing and availability, place orders, and manage their ADI account while they’re away from the office.
The app makes it easy to access ADI’s wide selection of security, AV, and other low-voltage products. While users may always log in with a password, the app supports facial and fingerprint authentication so users can get what they need quickly and reliably. Customers can expect faster loading times, improved navigation, clear messaging and product organization, and an updated navigation bar with links to products and services.
With the app’s integrated barcode scanning functionality, customers can find detailed product information and check pricing and inventory levels faster. The streamlined checkout process allows users to choose local branch pickup or select the shipping option that fits their project timeline and budgets. Via the app, customers can manage their ADI account, check order status, easily reorder past shipments, and make product lists by project or customer.
“The release of our new app is the next step in our strategy to transform the customer’s digital experience at ADI. And to help us get it right, we incorporated feedback from customers across the entire design and testing process to improve the connected customer journey,” said Laura Phelan, global vice president of digital experience and digital branch at ADI. “The ADI app gives our customers a fast and convenient way to access the products, support, and services they rely on from ADI.”
In addition to ADI’s complete product portfolio, the mobile app provides access to ADI’s deals centers, monthly sales flyers, training and events, value-added services, and more. ADI says it will continue to add new features and functionality to the app, and make it easier for dealers to shop at ADI.