Latest articles by R. Randal Riebe
Will 2017 Be Remembered as ‘The Year of AI’?
Is 2017 the breakthrough year for artificial intelligence (AI)? If the activity level in the first six months of the year is any indicator, the response would be a resounding “yes.”
The Holy Grail of Business: RMR Customer Retention
Recurring revenue models continue to be on the rise in our industry, as well as others.
Developing a Strategy for Customer-Centric Sales
Are your customers’ and prospects’ expectations vastly different than what they were just a few years ago?
Channel Program Revolution
One of the largest drivers of business evolution in our industry today is the changing nature of vendor routes to market and its impact on channel programs.
The Many Opportunities of IoT
Although not really new, the Internet of Things (IoT) is one of the “trendy” technology topics right now.
Creative Opportunities Ahead
IPv6 has become a hot topic again with a variety of articles, blogs, and media coverage both inside and outside the AV industry.
Evolve Responsibly
As the AV industry continues to migrate away from hardware-based infrastructure to software-based infrastructure components, what impact this will have on the AV integration reseller channel?
One Tech Step Ahead
Google has been getting a lot of media attention around its augmented reality (AR) internet-enabled glasses—Google Glass.
Government Penalties on Hospitals Can Mean Business for AV Integrators
What do Massachusetts General Hospital, Barnes-Jewish Hospital in St. Louis, and University of Michigan Hospital all have in common?
Setting the Scene for Real-World Video Communications
The future poses much opportunity specific to the AV industry.
Successful Self-Awareness
Joining some 400,000-plus other people, I recently finished reading Steve Jobs by Walter Isaacson.
The Collaborative Office
Today’s business environment has dramatically changed in the past few years.
AV Meets UC In 2011
As we look forward to 2011, you may want to give some thought to Albert Einstein’s quote, “Insanity is doing the same thing over and over again and expecting different results.”
