Articles by: R. Randal Riebe

Will 2017 Be Remembered as ‘The Year of AI’?

By R. Randal Riebe published 5 July 17

Is 2017 the breakthrough year for artificial intelligence (AI)? If the activity level in the first six months of the year is any indicator, the response would be a resounding “yes.”

The Holy Grail of Business: RMR Customer Retention

By R. Randal Riebe published 2 February 17

Recurring revenue models continue to be on the rise in our industry, as well as others.

Developing a Strategy for Customer-Centric Sales

By R. Randal Riebe published 4 October 16

Are your customers’ and prospects’ expectations vastly different than what they were just a few years ago?

Dream Bigger: Fostering Entrepreneurship in AV

By R. Randal Riebe published 25 April 16

Channel Program Revolution

By R. Randal Riebe published 9 February 16

One of the largest drivers of business evolution in our industry today is the changing nature of vendor routes to market and its impact on channel programs.

The Many Opportunities of IoT

By R. Randal Riebe published 22 October 15

Although not really new, the Internet of Things (IoT) is one of the “trendy” technology topics right now.

The Workplace Revolution

By R. Randal Riebe published 8 April 15

Creative Opportunities Ahead

By R. Randal Riebe published 5 November 14

IPv6 has become a hot topic again with a variety of articles, blogs, and media coverage both inside and outside the AV industry.

Evolve Responsibly

By R. Randal Riebe published 9 May 14

As the AV industry continues to migrate away from hardware-based infrastructure to software-based infrastructure components, what impact this will have on the AV integration reseller channel?

One Tech Step Ahead

By R. Randal Riebe published 30 April 13

Google has been getting a lot of media attention around its augmented reality (AR) internet-enabled glasses—Google Glass.

Government Penalties on Hospitals Can Mean Business for AV Integrators

By R. Randal Riebe published 14 March 13

What do Massachusetts General Hospital, Barnes-Jewish Hospital in St. Louis, and University of Michigan Hospital all have in common?

Setting the Scene for Real-World Video Communications

By R. Randal Riebe published 8 November 12

The future poses much opportunity specific to the AV industry.

Successful Self-Awareness

By R. Randal Riebe published 4 May 12

Joining some 400,000-plus other people, I recently finished reading Steve Jobs by Walter Isaacson.

Strategic Reinvention

By R. Randal Riebe published 14 December 11

Wow, it’s already the December issue of Systems Contractor News.

The Collaborative Office

By R. Randal Riebe published 3 June 11

Today’s business environment has dramatically changed in the past few years.

AV Meets UC In 2011

By R. Randal Riebe published 16 December 10

As we look forward to 2011, you may want to give some thought to Albert Einstein’s quote, “Insanity is doing the same thing over and over again and expecting different results.”