Phil Hippensteel
Latest articles by Phil Hippensteel

AV/IT - Troubleshooting WAN IP Connectivity Issues
By Phil Hippensteel published
Slowness in an IP WAN connection is generally much more difficult to diagnose and repair than can be remedied by answering a list of question or implementing a few steps.

AV/IT - Troubleshooting WAN IP Connections
By Phil Hippensteel last updated
Slowness in an IP WAN connection is generally much more difficult to diagnose and repair than can be remedied by answering a list of question or implementing a few steps.

Troubleshooting WAN IP Connections
By Phil Hippensteel published
Slowness in an IP WAN connection is generally much more difficult to diagnose and repair than can be remedied by answering a list of question or implementing a few steps.

Byte-Sized Lesson: Understanding HTTP
By Phil Hippensteel published
In this month's Byte-Sized Lesson, we examine this protocol, a cornerstone of the world wide web that’s currently undergoing significant modifications.

Byte-Sized Lesson: Dissecting the Data Link Level
By Phil Hippensteel published
In this lesson, we explore the data link level, one which is particularly important in the delivery of audio and is used in every implementation of TCP/IP.

Byte-Sized Lesson: Overlooked IP Basics, Part II
By Phil Hippensteel published
In the second of a two-part lesson, we address some basic IP principles that seem to be overlooked: half duplex versus full duplex and statistical multiplexing.

Byte-Sized Lesson: Overlooked IP Basics
By Phil Hippensteel published
In the first of a two-part series, we address some basic IP principles that are often overlooked in debates involving AV problem solving. Do you know them?

Byte-Sized Lesson: What Causes Latency?
By Phil Hippensteel published
Latency is discussed widely in the AV industry. However, we’ll now focus on one aspect that is almost never considered: the impact of latency on TCP based video flows.

How IT Departments Really View Networked AV: Part II
By Phil Hippensteel published
In the second part of this series, we dive into deeper detail about AV and IT standards, support tools, and the bridge that pro AV may provide for these two groups to move closer together.

Byte-Sized Lesson: Network Buffers
By Phil Hippensteel published
The IT industry has recently begun devoting increased attention to the important role of network buffers, which are central to the delivery of data.

Byte-Sized Lesson: Troubleshooting Connectivity
By Phil Hippensteel published
In this month's Byte-Sized Lesson, Phil Hippensteel discusses how to use ping and traceroute to troubleshoot network connectivity problems.

Byte-Sized Lesson: ICMP Revisited
By Phil Hippensteel published
ICMP is a mandatory operating system extension that helps explain how IP traffic is functioning. In this lesson, we review the protocol and delve into how its applications can be used effectively.

Byte-Sized Lesson: Analyzing Netflix’s Streaming Delivery
By Phil Hippensteel published
By using a traditional IT tool to do a deep analysis of Netflix's video flow, we can learn techniques that are widely applicable to troubleshooting and to analyzing other types of audio and video.

Byte-Sized Lesson: How Layers Affect Protocols
By Phil Hippensteel published
Dr. Phil Hippensteel explains how the layered model of communications can guide a better understanding of network protocols.

Byte-Sized Lesson: Variations in IP Connectivity
By Phil Hippensteel published
To assess how well an IP video connection is working, it's important to consider the role of the users' method of accessing the network.

Byte-Sized Lesson: How Ethernet Audio Impacts IP Networks
By Phil Hippensteel published
The decision to use Ethernet as a method of transporting audio is well established at this time. However, little discussion has been given to the way audio can impact the IT network.

Byte-Sized Lesson: IP-Related Timing
By Phil Hippensteel published
When networks are used to deliver multimedia, timing becomes an issue. This lesson covers the technical mechanisms behind IP-related timing, as well as some of the many ways of managing it.

What Does IT Think of Pro AV?
By Phil Hippensteel published
The AV industry is concerned with how its systems mesh with IT standards. But what about the other side? What exactly does IT care about when it comes to AV?

Byte-Sized Lesson: The Importance of Internet RFCs
By Phil Hippensteel published
Internet RFCs (Requests for Comments) are one of the most significant influences on the conduct of the internet—and understanding their importance could hasten the integration of IT and AV.

Byte-Sized Lesson: A New Low-Latency Transport Protocol
By Phil Hippensteel published
We go over the pros and cons of a newer protocol for low-latency transport, Reliable Internet Streaming Transport, or RIST.

Byte-Sized Lesson: How’s Your IT Lingo?
By Phil Hippensteel published
How well do you know your IT terminology? Dr. Phil Hippensteel breaks down the differences between terms like switches, routers, and gateways.
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