The workplace is a long way from where it was even a decade ago, and its transformation is occurring at incredible speeds. Yesterday’s skills and technologies are becoming outdated, which is requiring collaboration solutions that increase efficiency, accelerate innovation and drive business.
“Today’s workplace is evolving, and SYNNEX’ partners are moving quickly to meet the needs of their customers,” said Sandi Stambaugh, vice president of product management for SYNNEX. “We are here to help customers make their complex voice, cloud and video projects simple, cohesive and profitable.”
The launch of SYNNEX COLLABSolv makes choosing a suite of collaboration tools a more manageable process. Designed to provide increased and specialized support to customers, SYNNEX can assist businesses with their collaboration needs, focusing on the booming anytime, anywhere work culture in the U.S. and Canada.
Supporting a range of next-generation platform options for enterprise, mid-market and small business customers, the suite of solutions from SYNNEX includes applications for remote workers, Bring Your Own Device (BYOD), hot desking, huddle rooms, meeting spaces, collaboration rooms and customer experience centers. Additionally, SYNNEX COLLABSolv supports technology solutions for vertical markets such as corporate, healthcare, education, the public sector and houses of worship.
This is the Age of Agility, according to America Succeeds, a systems-change organization, and the U.S. must better prepare for the challenges and opportunities ahead. To thrive in the future economy requires companies to develop a comfort level with uncertainty, embrace flexibility and reset expectations about the employer-employee relationship.
Never has this been more meaningful than right now as the country battles a pandemic that has pushed out many work paradigms. Mobility has become the default as a vast number of companies have been prompted to immediately – and constantly – reevaluate operational procedures.
Companies not familiar with video conferencing, virtual team meetings and off-site collaboration have had to ramp up quickly, while companies with strong AV- and IT-enabled environments have been better equipped to respond to businesses needing to overcome travel restrictions and quarantines that prohibit in-person meetings.
Also driving an accelerated workplace evolution is the unique blend of employees that comprises several generations. The last of the Baby Boomers, whose employment now extends into their 60s and 70s, are working alongside high-tech Millennials and the entrepreneurial-minded and digitally native Generation Z.
It’s the Millennials, however, who are proving to be a societal force. By 2030, according to the U.S. Bureau of Labor Statistics, this group will comprise 75 percent of the country’s employees. Needless to say, that will have a huge effect on how businesses operate. Millennials place high importance on convenience, connectivity and functionality. And nearly 75 percent of Millennials, according to a Deloitte study, confirm that “work from home” or “work remote” are extremely desirable options.
Not only are today’s workflows quickly changing, they’re also becoming more complex. The rise of the anytime, anywhere work culture means cross-functional teamwork that spans time zones, applications and locations. Additionally, BYOD has become more prevalent as companies embrace hot desking, huddle rooms and collaboration spaces.
This requires not just point solutions for collaboration, but an integrated suite of tools, said Stambaugh. Today’s workforce is more mobile and more likely to use multiple devices and platforms to collaborate. That requires a new generation of tools for corporate meetings, training sessions and classes that can be conducted in any contingency while facilitating more meaningful collaboration than occasional in-person meetings or those that utilize yesterday’s technology.
Today’s solutions include a range of voice, cloud and video components including platforms like Zoom, Microsoft Teams and Workplace by Facebook. It also means an increased awareness of network security in today’s enterprise.
At SYNNEX, partners also can rely on curated resources and offerings from top manufacturers, including Avaya, Avocor, C2G, Cisco, Epson, Ergotron, Konftel, Lenovo, LG, Lifesize, Microsoft, NEC, Newline, Onelan, Peerless AV, Poly, Ribbon, Ruckus, Sennheiser, Sharp, Startech, T1V and Verizon.
SYNNEX teams specializing in design, sales, products and solutions can offer consultations regarding the sales and enablement process such as recently expanded field-based and UC sales. The enhanced service offerings include site survey and collaboration assessments coupled with post-sale support, help desk services and solution monitoring. For added convenience, there are specialized bundled solutions as well as subscription- and consumption-based plans with monthly pricing options. Also critical to providing its collaboration solutions, SYNNEX COLLABSolv offers training and sales support.
Supporting customers by bringing together a vendor ecosystem comprised of AV, IT, UC, network security, mobility and meeting platform technologies, SYNNEX offers an all-encompassing solution. Bolstered by its team of industry-certified and trained engineers to assist with pre-sales design, field services to expand reach, and solutions specialists ready to educate and train talent, the mission for SYNNEX is simple: to make collaboration solutions easy to buy and easy to sell.
“Beyond delivering best-in-class hardware, software and platform offerings, our dedicated team of sales and marketing professionals and certified engineers are able to equip customers with the knowledge and skills needed to gain the competitive edge in this critical market segment,” Stambaugh said.
The challenge now rests with companies to step up and do their part by offering state-of-the-art office campuses, flexible hours and collaborative spaces that are dynamic, purpose-driven and versatile. With a push from an unprecedented pandemic along with an evolving workforce and advancing management styles, today’s collaborative environments have been thrust to the forefront of the modern workplace.