In November, Almo Pro AV announced the formation of its Hospitality Leadership Team. The division is led by the newly appointed VP of hospitality, Almo Pro AV (and SCN The Nine 2023 alum) Karen Castaño. Under her direction, the hospitality division is focused on expanding Almo’s market presence in the growing vertical.

[Almo Pro AV's Parent Company Rebrands as Nexora]

Per Castaño, the timing is right for a dedicated hospitality team because the entire sector is experiencing a rapid technology transformation, perhaps faster than any other in recent memory. "AV, IT, AI, and cloud solutions are converging, and integrators need a partner who truly understands all the unique demands of this vertical," she said, adding that they have seen a dramatic shift in guest expectations where personalization, automation, and seamless connectivity aren’t differentiators but expected norms.

"At the same time, hotels are investing more heavily in technology to navigate ongoing labor challenges and to stay competitive," Castaño added. "This requires a partner who can offer deeper insight into property-level workflows, procurement patterns, and brand-specific requirements. That’s exactly why we’ve built a verticalized team devoted to hospitality."

In her new role, Castaño guides the overall sales strategy for the hospitality division while also empowering the team. Working alongside Ashley Parrent, director of sales, and Greg Kokorda, director of furniture, fixtures and equipment (FF&E), she is focused on aligning Almo Pro AV's vision, strengthening the internal and external partnerships, and being strategic about where the company grows next.

"As someone who loves to travel, I know firsthand how meaningful it is when a space, a service, or a moment makes you feel cared for, and I’m energized by the opportunity to help create that through the technology our industry delivers," she said. "I’ve spent almost nine years in the AV industry, and what keeps me inspired is the constant opportunity to learn, adapt, and build solutions that genuinely improve how people experience the world around them. Focusing on hospitality feels like a natural next step. It’s a vertical where my passion for service, my commitment to partnership, and my belief in the impact of thoughtful experiences all come together."

So, as the vertical continues to evolve and expand, where can integrators capitalize? Castaño sat down with SCN and offered four opportunities for the coming year.

4 Opportunities in 2026 for Pro AV Integrators in Hospitality

1. Smart Rooms & IoT-Enabled Guest Rooms: Hotels are accelerating their investment in smart-room features (IoT sensors for lighting, HVAC, occupancy, energy optimization). Integrators can deliver unified control platforms that bring together lighting, AV, window treatments, climate systems, and guest entertainment through a centralized control platform or mobile app. Retrofit demand is also rising, as many properties move to replace aging analog infrastructure with modern, networked systems.
2. AI-Driven and Personalized Guest Experiences: AI is rapidly reshaping hospitality through personalization, predictive maintenance, and operational intelligence. For integrators, opportunities include adaptive lighting, audio, and ambience in public spaces, lobby or digital signage that adjusts content to guest profiles, and even in-room voice assistants tied directly to AV and environmental controls. Hotels are prioritizing immersive, high-impact experiences with dvLED projection and other AV equipment to differentiate their brand. Integrators who position themselves as “experience designers,” not just technical installers, will lead this wave.
3. Cloud-Managed AV and Remote Service Models: Cloud-managed AV is becoming essential for hotels with large footprints and multiple event spaces. Integrators can deliver platforms that allow centralized monitoring, troubleshooting, scheduling, and firmware updates for ballrooms and meeting rooms, lobby and public-area displays, and back-of-house AV systems. This remote-management approach significantly reduces on-site service costs and improves uptime. It also aligns with the push toward unified technology stacks, integrating AV with PMS, CRM, POS, and analytics engines for deeper operational insights.
4. Upsell Technology and New Revenue Streams: Hotels are expanding revenue beyond room booking and into day-use offerings, curated experiences, event packages, and premium guest engagement, for example. AV enables many of these initiatives, including interactive in-room and lobby displays, digital signage that promotes services or upgrades, and branded entertainment experiences. For integrators, this opens the door to designing solutions that directly contribute to the hotel’s overall growth.

In October 2025, Mamani, a fine dining destination in Dallas, earned a Michelin star. Every detail of Mamani—including its audio—was carefully considered, so 1 SOUND recommended its trusted partner in the area,  Bespoke Technology Group, to design and install a custom audio system that combined high-fidelity sound and aesthetic integration.

[Top Trends for 2026]

Phil Ayache, president of Bespoke Technology Group, worked directly with Brandon Cohanim, co-owner of Feels like Home hospitality group, to make sure they achieved the goals for the audio integration in Mamani. 1 SOUND’s Cannon Series was selected for this space to offer high-fidelity listening. Made with a silk dome tweeter, the Cannons produce highly intelligible audio that works for an environment that encourages conversation around the dinner table. For the main dining areas and bar, Cannon C5i’s were deployed. Cannon C6i’s are deployed in the main foyer and where the chef’s table is to provide additional throw and SPL as they were mounted higher up on the walls. In the private dining room, Bespoke used Cannon C4i’s. For distributed bass, 1 SOUND’s SUB28s and Floor Sub FSUB45s were hidden inside banquets. The sonic quality remained consistent into the outdoor patio seating, where Cannon C5s were mounted and FSUB45s deployed in the planters. The audio system is all powered by Powersoft Unica amplifiers.

Mamani’s audio system highlights the synergy between high-end technology, thoughtful design, and expert partnerships. With 1 SOUND’s engineering, Bespoke’s project management and design consultation, and Brandon Cohanim’s dedication to excellence, every guest experiences high-fidelity audio that complements the Michelin-star dining experience. See how it all came together in the video below.

NowSignage is transforming the guest experience at Little Caesars. The project has transformed operations with a centralized, cloud-based Content Management System now powering digital menu boards across thousands of restaurants in 16 countries. 

[Digital Signage Continues to Thrive]

Delivered in under six months, the new solution moved from a manual process to a fully integrated system, making menu management more efficient and dynamic. The integration ensures content is always accurate, up to date, and reflective of operational needs across all locations. 

To meet the scale and complexity of the rollout, NowSignage delivered a custom digital menu board solution that adapts automatically to each restaurant’s needs. Menus stay accurate in real time, reflect pricing and availability, and ensure Hot-N-Ready items are always clear to customers. The system also accommodates multiple languages and currencies, keeping content consistent worldwide while giving regional teams the flexibility they need. 

You learn more about the project and see some of the final results in the video case study below.

When HomeState, a “Texas Kitchen” in Southern California founded by Briana Valdez in 2013, opens its ninth location in Santa Monica next month, it won’t just be serving up its famous breakfast tacos and queso. It will also be celebrating the role that music plays alongside food in creating the restaurant’s distinctive sense of place. By partnering with Custom Channels, HomeState ensures that every one of its “Texas Kitchen” locations sounds as authentic as they taste.

[Music Helps Drive the Shopping Experience. Here's Why]

For HomeState, music isn’t background noise—it’s the second most important thing on the menu, right after the food and hospitality. The brand’s family roots in Texas are reflected not only in the recipes but in the rhythm of the dining experience.

“Music is as much a part of HomeState as the tortillas or the queso,” said Andy Valdez, director of marketing and founder Briana’s triplet sister. “It’s central to our brand’s identity; part of our DNA. My family grew up surrounded by Tejano, soul, conjunto, and country music—sounds that filled our Texas home and shaped our sense of community. When guests walk into HomeState, I want them to feel that same mix of warmth, nostalgia, and discovery. Custom Channels helps us to recreate that, every day, across every single HomeState location.”

As HomeState began expanding beyond its first few restaurants, Andy Valdez had found it increasingly challenging to maintain the same handcrafted music experience that defined the brand. That changed after she met Custom Channels’ Jeremy Bookman at a restaurant industry conference in Denver in 2022. Their collaboration started with a pilot program at HomeState’s Highland Park location, where the results were immediate—a fully licensed, expertly curated streaming solution that captured the restaurant’s signature energy while adapting seamlessly throughout the day.

Today, as HomeState prepares to open its ninth location in Santa Monica and a tenth in El Segundo in early 2026, every restaurant across the chain benefits from a consistent, high-quality sound that evolves naturally from morning calm to evening buzz—with Custom Channels making it possible for the brand to grow while staying true to its essence.

“For almost four years now Custom Channels has given us the tools to scale without losing our soul,” explained Andy Valdez. “They help us sound like ourselves, understanding our taste, our tone, and our sense of humor—across every restaurant, every meal, every song—keeping it human, licensed, and authentic.”

At HomeState, music and food share the same creative process—both are crafted with care, shaped by tradition, and designed to bring people together. Working closely with a Custom Channels programmer, Andy fine-tunes playlists for the restaurant chain, crafting the “finishing salt” that brings everything together.

“We’re open from morning to night, seven days a week and it’s imperative that the music is appropriate for the day and time. A Monday morning has to sound quite different from a Friday night — and it truly wouldn’t be possible without Custom Channels and their programmers! Additionally, the ability to add music as it’s released to ensure that the sound stays fresh is a huge assist in helping HomeState stay connected to culture in real time,” Andy Valdez added

The upcoming Santa Monica restaurant will showcase HomeState’s next evolution—a refined sound system designed to highlight the Custom Channels platform with even greater clarity and warmth. Guests will hear the same musical mix that regulars love from Highland Park, Pasadena, and Sherman Oaks. All locations will be unified by a consistent sonic identity that is rooted in HomeState’s Texas heritage. The ongoing partnership with Custom Channels helps ensure that the essence of HomeState remains intact no matter how far it grows.

“Music, food, and people—that’s our trinity,” concluded Andy Valdez. “Custom Channels help us keep them all in harmony. They’ve given us a way to grow without losing what makes HomeState HomeState. Every single day, Custom Channels ensures that we sound like us, and nobody else.”

At its core, consistent sound refers to the deliberate creation of a continuous, predictable, and coherent auditory experience throughout an entire venue, which can be achieved through strategic design choices, most notably the commitment to using a unified family of loudspeakers from a single manufacturer. Consistent sound is an important concept in audio design, particularly in retail and hospitality environments where consistent brand experiences are essential. It transforms sound from a functional utility into a tool for storytelling, identity, and immersion.

When audio systems are designed around a consistent sonic signature—matching voicing, dispersion, and tonal balance—music, announcements, paging, and other audio cues maintain clarity and character from room to room, indoors and out. This creates a consistent experience not just technically, but emotionally and aesthetically, supporting both brand identity and user comfort. Hotels, resorts, restaurants, retail spaces, and other businesses that prioritize customer impressions stand to benefit significantly from this approach, as sound becomes a part of the brand, subtly guiding guest perception at every step.

Setting the Mood

Consistent sound is important for several reasons. First and foremost, it supports the emotional intent of a space. Audio is a powerful tool for setting mood. Relaxing spa music, upbeat lobby playlists, clear emergency announcements—all these elements rely on clarity, consistency, and predictability.

When the voicing of loudspeakers changes drastically from room to room, that emotional continuity breaks down. Instead of guiding and elevating the experience, sound becomes a distraction or even a point of confusion.

In a luxury hotel, for example, if the background music sounds warm and rich in one lounge but thin and tinny in the corridor, the shift can subtly erode the sense of quality and refinement. Consistent sound protects against that.

For guests and customers, consistent sound means a more comfortable, welcoming, and immersive experience. It reduces auditory fatigue by avoiding the sharp volume or tonal changes that occur when walking between zones with mismatched loudspeakers. This is particularly important in environments where guests may spend extended periods of time, such as at a resort or a fine dining restaurant, where even subconscious discomfort can negatively impact their perception of service or ambiance.

For employees, consistent sound also brings clear advantages. In spaces like a hotel or event center, paging systems and staff communication rely on intelligibility. Predictable voicing across loudspeaker types ensures that announcements sound the same whether they're heard in a lobby, hallway, or back office, making communication more efficient and reducing the chances of misunderstandings or missed information. It also simplifies training and day-to-day operation of the system, as employees don’t have to make manual adjustments for each zone or guess whether an area’s audio is behaving as expected.

Where It Matters Most

Structures that benefit most from consistent sound are those where guests, customers, or staff move through a variety of zones, each with unique acoustic challenges, yet where a consistent experience is expected. Hotels and resorts are prime examples.

A guest may arrive through the valet area, pass into the lobby, check in at the front desk, take an elevator to a hallway, enter a guestroom, dine at a restaurant, relax at the pool, and later visit the fitness center. Without a unified sound system, this journey might be sonically jarring—loud in one area, dull in another, with music that feels warm and full-bodied in the spa but shrill and flat in the bar.

Restaurants with indoor and outdoor dining areas, varied ceiling heights, and open kitchens face similar challenges. A consistent sound system ensures that audio is not just present but integrated, evolving naturally with the space and reinforcing the overall brand identity. Guests don’t necessarily notice consistent sound when it’s done well; it’s simply part of the environment, enhancing the experience without drawing attention to itself.

Problems associated with non-consistent deployments, where various loudspeaker brands or models are mixed haphazardly, are both technical and experiential. From a sonic standpoint, different manufacturers tune their loudspeakers differently. This means frequency responses may not align, tonal characteristics can clash, and coverage patterns may vary wildly. One brand might emphasize bass, another may skew bright in the midrange, and another might struggle with vocal clarity.

The result is a patchwork of inconsistent sound quality that disrupts the flow of a space, an inconsistency that can be particularly jarring when music plays continuously from one room to the next. Instead of providing a smooth, even listening experience, the music may sound boomy in one room and lifeless in another. Paging or announcements may be intelligible in one space but muffled in another, undermining both aesthetics and functionality. These inconsistencies are not just unpleasant; they can actively interfere with operations, confuse guests, and degrade the overall perception of professionalism.

Support the Brand Experience

This is why integrators often rely on a single family of loudspeakers throughout a facility. It's not simply a matter of logistical ease or economies of scale; a matched set of loudspeakers ensures acoustic consistency. Voicing, coverage, and output levels are engineered to work in harmony, allowing designers to predict how sound will behave in different spaces.

This consistency supports faster, more reliable system tuning, better integration with DSP, and easier long-term maintenance. It also allows sound designers to tailor experiences more precisely. If all loudspeakers in a system respond similarly to EQ and delay settings, a designer can confidently create spatial audio experiences that work across the entire venue.

In a hotel or resort, this means the same warm, detailed voicing can be maintained across all guest-facing areas. Ceiling-mounted loudspeakers in lobbies and corridors blend into the architecture while providing full-range background music. Pendant versions can hang gracefully in high-ceilinged atriums or lounges, delivering consistent audio over large open spaces.

In guest rooms and spas, discreet surface mount or in-ceiling options maintain the same tonal character, ensuring music and announcements remain smooth and soothing. Even outdoor areas like patios, pools, and gardens can be equipped with weather-resistant models, preserving the same quality and character without degradation from environmental exposure. The ability to maintain consistent voicing across different loudspeaker types utilizing identical transducer technology means background music and announcements maintain their integrity no matter where a patron sits.

As commercial spaces grow more sophisticated, the demand for consistent audio experiences will only increase, and those who prioritize consistency in their sound design will be the ones best equipped to deliver environments that feel intentional, elevated, and truly complete. Consistent sound is a critical part of how modern venues design for comfort, clarity, and brand consistency. A thoughtfully deployed loudspeaker system, built around a unified family like the Atlas+Fyne IsoFlare series, ensures predictable performance, simplifies system management, and enhances every aspect of the user experience.

The Bryan, TX, burger joint, The Chicken Oil Company, is located in a rustic building that was once a gas station donned with quirky décor, featuring everything from old license plates to neon beer signs, adds to its nostalgic appeal. The Texas A&M and College Park favorite recently reopened its doors in 2025 after a catastrophic fire affected the kitchen and back-of-house areas. As reconstruction plans progressed, restaurant staff contacted Kermit Moore, owner of QuickTechAV, to design and install a new AV system backed by LEA Professional amplifiers.

[Pro AV a la Carte]

“LEA amps make installations simple because they’re easy to use, you can use a mixture of different types of speakers on the same amp, and their speaker tunings optimize right from the start,” said Moore. “Most amps can’t compete with that.”

A total of 30 speakers are installed across the restaurant, including 19 pendant speakers, nine surface mount speakers, and two in-ceiling speakers in the restrooms. The pendant speakers are mounted in the main and overflow dining rooms, while the surface mount speakers are used in the bar and outside the entrance.

QuickTechAV deployed Connect Series 168 amplifiers to power the restaurant’s speakers. The IoT-enabled 8-channel CS168 provides 160 watts per channel, supports Hi-Z (70V or 100V) and Lo-Z selectable by channel, and features Smart Power Bridge technology. Chicken Oil staff can connect to the built-in Wi-Fi access point, the restaurant’s Wi-Fi, or the local area network via Cat5 or Cat6 cable. Additionally, with LEA Cloud, AV teams can remotely control and monitor the amplifiers regardless of the location or time of day.

Patrons are thrilled about Chicken Oil's reopening, eager to return to the nostalgic atmosphere and classic comfort food they’ve missed. Longtime fans and new visitors alike are lining up to enjoy the burgers, fries, and laid-back charm that made it a local favorite.

“Commissioning the LEA amplifiers was flawless,” said Moore. “Everything worked when we turned on the system and started walking around the restaurant, checking all the controls and the zones. Everything came up the first time; the music was playing, and it was playing in the correct zones. Everyone was really happy with how it sounded.”

The Nashville Arcade—a hub for commerce and culture in Nashville that is more than 120 years old— spans nearly five acres, covering two city blocks in the buzzing downtown scene. As of 2025, over 30 food and beverage and retail concepts have been introduced. Urban Cowboy Bar is one of those, and it's new LEA Professional system helps keep the legendary Nashville nightlife going.

[Pro AV Takes Center Stage in Nashville and Beyond]

Opened in April 2025, Urban Cowboy Bar is a multi-level, 8,000-square-foot venue offering a blend of immersive design and a dynamic atmosphere. The upstairs boasts a high-design cocktail lounge with velvet details and mirror-backed bars, while the downstairs saloon offers a more rustic ambiance with wooden elements and eclectic decor, including taxidermy and vintage signage.

Before opening, venue staff contacted Joseph Hazelwood, founder of Hazelwood Laboratories, to design an audio system for their varied music zones. The bar wanted audio capabilities for DJs, Apple AirPlay, house music, and local zone control in each area. Out of the gate, Hazelwood knew amplifiers from LEA Professional were more than up to the task.

“I try to use LEA amplifiers for every project because I’ve found them to be well-suited to my installations, and there are more than enough products in the Connect Series line, so I don’t need to look elsewhere,” said Hazelwood. “The addition of the half-rack amplifiers is exciting and made the decision even simpler for me.”

Hazelwood installed Connect Series 704 and Connect Series 354 amplifiers, plus new half-rack models including Connect Series 124 and Connect Series 64 in the expansive bar. The IoT-enabled 4-channel CS704 provides 700 watts per channel, while the 4-channel CS354 offers 350 watts per channel. The smaller but still mighty 4-channel CS124 delivers 120 watts per channel, and the 4-channel CS64 offers 60 watts per channel. All of LEA’s models support Hi-Z (70V or 100V) and Lo-Z selectable by channel and feature Smart Power Bridge technology.

Additionally, the Connect Series delivers an industry-first professional amplifier family to feature cloud connectivity, a revolutionary advancement and a significant benefit for anyone maintaining the systems. With LEA Cloud, AV teams can remotely control and monitor the amplifiers, including half-rack models, regardless of the location or time of day, and it’s completely free to use.

Hazelwood utilized LEA’s free SharkWare software to configure a base profile and push it out to all the pre-staged LEA amplifiers. SharkWare includes amplifier grouping, offline design, granular user access control levels, locked speaker tunings, and a graphical EQ. The software lets users view and adjust channel settings, including input settings, signal generator, crossover, equalizer, limiter, and load monitoring, for all LEA Connect Series amplifiers.

Hazelwood also installed eight custom HazeX wall controllers, allowing staff to select zones, control the volume, and change sources separately. His unique audio controllers combine the tactile experience of analog hardware with the capability of smart technology, providing users with simple, independent control of multiple zones and sources through API calls to the LEA amplifiers.

The grand opening event in May 2025 was a huge success, featuring live music, DJs, tattoo artists, stilt walkers, and interactive photo ops. Whether you're seeking a casual drink, a gourmet meal, or a night of entertainment, this venue provides a multifaceted experience in the heart of Nashville's historic Arcade.

“The Urban Cowboy Bar is a very unique and fun environment,” said Hazelwood. “The different vibes around the space—some more mellow, others high energy—cater to different moods and personalities. I think LEA amplifiers were the perfect choice for the venue, and I can’t wait to use them again on my next install.”

Canada’s first Hard Rock Hotel & Casino has officially opened its doors—and from the moment guests step out of their cars, the 1 SOUND sound system sets the stage.

[Whether it's Disney World or Pro AV Technology, Things Change]

On the exterior of the building, guests are welcomed by a full setup of 1 SOUND’s Cannon C6 marine speakers that are color-matched to the exterior. With custom-painted C-Clamps for mounting and outdoor-rated hardware (including SS316 marine-grade materials and sealed cable glands), these speakers are built to perform in the elements. Twenty-five of them are installed to create a consistent, high-energy introduction that matches the brand’s iconic atmosphere—before visitors even reach the doors.

Inside, the Council Oak Stage was designed to host small bands, dueling pianos, and other live acts. To give the venue flexibility and preserve the upscale restaurant feel on quieter nights, the team installed discreet 1 SOUND Level L38 loudspeakers. Standing less than eight inches off the wall, the L38s provide the SPL and punch needed for live music while blending seamlessly into the space. Each one is matched precisely to the wall for a clean look, and they’re paired with a SUB310 subwoofer that’s been hung and hidden in the ceiling to maintain the aesthetic.

"The L38s performed beautifully, blending seamlessly into the space and delivering great sound with room for higher SPL with bands,” explained Jason Wakeford, project manager at Branch AV. “Outside, the Cannon C6s are ideal for music playback; they are truly full range with quality sound in such a small box for its output."

The design and install teams prioritized performance and versatility at every stage. NV5 served as the project consultant. Clair Global collaborated with Branch AV, a local AV firm, to execute the audio system integration.

1 SOUND had previously worked with Hard Rock on other properties, so the designers already trusted the sonic clarity and visual design of their products. For Ottawa’s new venue, the system had to perform at Hard Rock’s global standards—without overwhelming the space. The result is a system that feels intentional, whether there’s a band on stage or just background music playing during dinner service.

Soho Mews House, the latest Soho House iteration, is an invite-only "next-level leisure and dining experience." The new Mayfair club reimagines the early days of the Soho House brand. London-based integrators specializing in commercial, workplace, and hospitality AV and IT solutions, Tateside, led the AV integration, strengthening their already long-standing relationship as a trusted technology partner of Soho House across all its sites in the capital.

[Innovation for Integrators]

“We were approached with a design-led brief to install a high-quality audio system to match the high-end interiors of new Mews House,” explained Jack Cornish, technical director at Tateside. “We felt that 1 SOUND was a perfect match for this, so we designed a system based around their custom-finished loudspeakers.” The project comprised audio across the ground, first, and second floors, including the reception area, the Piano Bar, a main dining room, and a live performance space; the ‘Half Moon Bar’. 1 SOUND Custom Shop created wood-stained finish and custom-colored loudspeakers to match the personality of this venue, which “fit the bill when it came to ensuring the elegant interiors remained undisturbed.”

In the Piano Bar, which hosts the likes of Jools Holland and Macy Gray, Tateside opted for 1 SOUND’s Cannon C6 loudspeakers and WSUB45s. With their sonic clarity and SPL capability, they proved to be fitting for both acoustic piano and DJ performances. The piano was fitted with DPA microphones, the prestigious brand chosen for crystal-clear pick-up of performances, most fitting to the upscale interiors. To keep things simple, a Skaarhoj motorised fader bank was installed, allowing for basic microphone control without a bulky mixing desk or the need for a sound tech on site. 1 SOUND Cannons were deployed as monitors in a matching wood stain finish for the piano and the DJ booth.

Upstairs in the main dining room, Tateside opted for 1 SOUND’s compact Cannon C4 coaxial loudspeakers and MiniSUB5 subwoofers. Being only 5 inches tall, the MiniSUB5s were installed under the banquette seating. “In the private dining room, MiniSUB5s were positioned above the draped fabric ceilings, allowing us to integrate high-quality audio with a small footprint and minimal visual impact,” continued Cornish.

For the Half Moon Bar, the live entertainment venue, Tateside designed a distributed system using Cannon C6s and WSUB45 wall subs. For extra support during live performances, Tateside implemented Tower Systems, built to match their wood walls in the space. The Tower Systems are comprised of Tower LCC84 and SUB310, which offer the SPL and clarity for live music with a very controlled dispersion pattern. With 20 dB of rear-cancellation on the Tower column, this helped to eliminate the potential noise on stage, given the size of the space. “In the performance space, the loudspeakers are clearly on display, but still integrate nicely thanks to custom finishes,” explains Cornish. “The wood stain matches the joinery, so they naturally look the part.”

Furthermore, thanks to the Q-SYS control backend, the rooms support multiple modes, switching from DJ mode to live performance mode, which includes audio EQ and automatic time alignment shifting. DMX show lighting is tied in through Q-SYS, with comprehensive control via an Apple iPad or simplified switching via Pragma wall panels on each floor.

“For us, this was a real passion project where we were able to implement high-performance, great-looking products, play with custom colors and design something that looks as good as it sounds,” concluded Cornish. “We’re proud to continue to support all Soho House sites across London with our managed services team."

Recognized by the Michelin Guide, Gastromé has a refined blend of modern Nordic cuisine and European flair. In pursuit of more space to evolve their vision, co-owners William Jørgensen and Søren Jakobsen recently relocated north to a charming 1911 villa in the tranquil suburb of Risskov. As part of the villa’s extensive renovation, the team chose to install a Smart IP audio system from Genelec to help create the immersive, high-quality atmosphere they envisioned.

[Bon Appétit—Check Out This Immersive Dining Experience at The Alchemist]

"After a long search, we have found the perfect place to spread our wings,” explained Jørgensen. “Our dream is to create a space where we take our current gastronomy as a starting point and refine the entire experience around the meal." The Gastromé team turned to specialist systems integrator Thomas Vestergaard, to recommend and install a high-quality audio system as part of that experience.

“We wanted to deliver state-of-the-art audio that could match the food,” Vestergaard added. “Due to the room sizes and, in many cases, the limited distances between the loudspeakers and the diners, we needed loudspeakers that were able to distribute linear and highly detailed sound reproduction at low levels. We also had to consider the constraints of working within a listed building – therefore, to minimise the infrastructure and use as light a touch as possible in installation terms, the Smart IP range from Genelec was an obvious choice.”

Requiring just a single network cable to deliver audio, power and control and with no bulky external amplifiers to worry about, Smart IP loudspeakers are often an excellent choice for heritage sites, or any other installation looking to reduce cabling and benefit from a fully networked system that can even share the same network as the IT infrastructure. Vestergaard installed fourteen compact Genelec 4420A models throughout the various spaces in the restaurant as well as the lounge and lobby areas. The system comprises separate zones that can be controlled independently via an iPad.

“Installing a Smart IP system is about as easy as it gets for an integrator,” said Vestergaard. “Once you’ve decided on your loudspeaker positions, you just hang them up, connect them to the network with the CAT cable and you’re pretty much done! Genelec’s Smart IP Manager software takes all the headaches out of configuration and zoning and offers a much-appreciated level of control and monitoring. At Gastromé we configured seven different zones, ensuring that the audio was perfectly optimised for each area.”

For the end user, Smart IP offers tight integration with an increasing number of third-party control systems to provide easy, day-to-day management of functions such as mute, volume control, power on/off, and more.

Sustainability was also an important goal for Gastromé as it forms a key part of the company’s philosophy; their cuisine is sourced from seasonal ingredients, local where possible, or better still, cultivated in their own garden. Consequently, a Smart IP solution suited them very well.

“Sustainability is part of Genelec’s DNA; everything they do and everything they produce comes from a sustainable mindset that has developed constantly since the company was formed nearly 50 years ago,” said Vestergaard. “From the recycled aluminium used to manufacture their loudspeakers through to energy and supply chain management and more, Genelec is one of the most sustainable companies I know, which makes them a perfect partner for Gastromé.

“Their Smart IP solution is even more sustainable thanks to their innovative PoE technology which delivers enormous energy savings compared to traditionally powered systems,” he continued. “For example, at Gastromé, with the levels of audio playback during service, power consumption runs at less than 5 Watts per loudspeaker... that’s amazing. And it was a really key thing for Gastromé.”

The Gastromé team is delighted with the results. The Smart IP system fits quietly and effectively into the space, delivering pristine, detailed audio that adds ambience whilst still allowing diners and staff to converse with ease. Perfectly aligned with Gastromé’s sustainability goals, the system offers low energy consumption, elegant aesthetics and long-term reliability, making it a natural choice for a restaurant whose philosophy is based on an ideological mindset. “I’m proud of what we’ve achieved at Gastromé,” said Vestergaard. “They wanted the best in order to reflect their values and the quality of their dishes, and that’s what they’ve got.”

The newest LAVO in Mexico City marks another collaboration between 1 SOUND and Tao Group, with this project and the recent LAVO Las Vegas coming to life around the same time. As the group expands globally, it’s clear that audio has become a brand standard—one that prioritizes clarity, design, and the guest experience. Whether it’s working directly with architects or operators, 1 SOUND is proud to partner across teams to help bring a cohesive sonic identity to life.

[A Record-Setting Pixel Count and Brightness]

For this space, integrator NTX turned to the Cannon Series for distributed coverage. A total of 30 Cannon C5i loudspeakers were installed throughout the venue, chosen for their high output in a compact form and their ability to deliver clean, intelligible sound even at low levels. Cannon C4s were also added to smaller areas that required a little less throw. Thanks to their sonic clarity and lack of distortion, the music at LAVO doesn’t fight the conversation—it fills the room in a way guests can feel without straining to speak. It's a listening experience that supports lingering, lowers ear fatigue, and keeps the mood just right from dinner to late-night.

A mix of 16 FSUB45 subwoofers and 2 MiniSUB5 units add full-bodied low-end support throughout the space. The MiniSUB5, a 5-inch passive subwoofer, provides subtle low-frequency reinforcement in a surprisingly small footprint. “Coincidentally, the color of the walls matched perfectly with the white C5s, so they didn’t even need a custom finish,” said Manuel Suero Gutierrez, president of NTX. “The team was thrilled the product matched the interior design out of the box.”

This wasn’t NTX’s first collaboration with the LAVO design team—they had already worked closely with the project architects on previous builds. That relationship, paired with strong support from Tao Group and the investors, gave everyone full confidence in the 1 SOUND system. “The performance and the aesthetics made it an easy decision,” Suero Gutierrez added.

Originally opened in 1930, The Surf Club, located between Miami Beach and Bal Harbour, was built by tire tycoon Harvey Firestone as a playground of the rich and famous during the Great Depression. A full renovation in 2017 introduced a luxury condo-hotel operated by Four Seasons, along with restaurants, a private club, four pools, a gym, and gardens. Now, L-Acoustics powers the latest enhancement to the iconic seen-and-be-seen hotspot.

In late 2024, Daniel Buckman, president of boutique music consultancy BELLOSOUND, was brought in by hotel manager Richard Lanaud to elevate Four Seasons Hotel at The Surf Club’s music experience. This included a complete audio upgrade of the legendary Champagne Bar.

[An [Atlanta] Brave New Vision]

To lead the technical design and implementation, Buckman brought in Corry McGibbon, President of The 192 Group. McGibbon oversees BELLOSOUND’s technical strategy across all global installations, ensuring premium sound quality and seamless integration. To meet both aesthetic and performance requirements, they turned to L-Acoustics, which offered both Art Deco-compatible style and sonic substance.

“While the existing sound system at Champagne Bar served its purpose, there was an opportunity to enhance the ambiance with greater depth and richness,” said McGibbon. “The space’s reflective surfaces also made it challenging to maintain balanced acoustics at higher volumes, highlighting the potential to further refine the overall guest experience.”

However, any changes had to be done with sensitivity to the venue’s architectural and cultural heritage. “The hotel is within a meticulously restored historic property; any updates had to be discreet and approved through a detailed design review,” he emphasized. “We were tasked with delivering a solution that offers pristine, ambient background music during the day and a vibrant, energetic soundscape for DJ-led evenings, without compromising the space’s architectural integrity. L-Acoustics offered the perfect solutions.”

Those solutions included ultra-compact X4i loudspeakers, selected for their clarity and diminutive size. Conveniently, their form factor matched the dimensions of the wood trim on the arched glass doors surrounding the room. “Using Soundvision software, we accurately modeled the space and were able to predict the angles in advance, enabling us to specify a minimalist Tilt 40 fixed bracket rather than relying on large adjustable mounts,” McGibbon explained.

Eight SB10i subwoofers fit perfectly within the custom banquette planters that run down the center of the room, providing a full, warm low-end presence without any visible impact. And, as a final flourish—and McGibbon’s personal favorite—a single Syva + Syva Low system was placed adjacent to the DJ booth. “This setup delivers the dynamic range and energy required for evening entertainment, perfectly complementing the more subtle system elements used during the day,” he says, further noting that L-Acoustics amplified controllers integrated seamlessly to the Q-SYS distributed audio system. “They also allow our support teams access to remote monitoring,” he added.

Music choices for the venue and the system are as important as any other aesthetic decisions says BELLOSOUND’s Buckman, who describes both the space and the sound as “sophisticated and chic, celebrating the history and legacy of the venue. The association with Four Seasons means the sound quality has to be exceptional—and the L-Acoustics speakers deliver exactly that.”

On the subject of visuals, McGibbon points out that the X4i’s rich wood finish fit complements the lounge décor perfectly, while the white-finished Syva loudspeakers blend well in their location. “You barely notice them, they fit so well; but when you do spot them, it’s clear that they belong in a place like this,” he said.

The ultimate compliment may have come from the entertainers who perform in the restaurant and bar. “They’ve commented on how good the room sounds now,” said Buckman. “There are very high expectations for the sound here, and L-Acoustics has clearly met them.”

12th Knot, the rooftop bar at London’s Sea Containers hotel, has a new sound to match its chic, scenic views. Working with 1 SOUND’s U.K. distributor CUK Group, London-based integrator Tateside brought in a full 1 SOUND audio system to enhance the venue’s energy—from relaxed afternoon lounging to busy weekend DJ nights.

[Pro AV Takes Center Stage in Bars and Live Music Venues]

The motivation for 12th Knot was that the audio system was no longer meeting the evolving needs of the space. Over time, audio coverage and speaker placement had become inconsistent. The goal for this project was to update the system with an evenly distributed audio design and respect the interior’s sleek aesthetic while upgrading the system’s performance. “It was time for a proper upgrade, and 1 SOUND stood out as an ideal solution,” explained Jack Cornish, technical director at Tateside.

Tateside chose Cannon C8s with Cannon C4s as support in smaller areas because of their sound clarity and output with a small form factor. These coaxial loudspeakers offer even distribution and a warm, full sound—ideal for a venue like this where the vibe changes throughout the day. Their compact profile and Tateside’s tailored mounting approach for a room that had walls of glass windows allowed them to place the Cannons in optimal speaker positions without disrupting the space visually.

To round out the system, SUB310 subwoofers were installed for deep, clean low-end support. With the right amount of power and precision, the SUB310s add the kind of bass you can feel—while being implemented in a way to not overwhelm the room.

Tateside used Powersoft Unica amplifiers to power this system with scalable amplification and included a Q-SYS Core processor for signal processing and audio networking with Dante.

As part of the design, the system was tuned to handle the varied needs of the venue: background music during quieter hours, DJ sets during events, and everything in between. Thanks to the combination of compact Cannons and powerful subs, the result is an audio experience that flows with the space, not against it.

“It was important for us to commission something that just works, something high-fidelity with great coverage and a system that is intuitive for the team to use day in, day out,” concluded Cornish. “This wasn’t a small job. It was a fair investment from the client, and we needed to get it right, visually, sonically, and operationally. We wanted to give them the best system they could have."

PPDS was behind the installation of 800 hotel TVs, digital signage, and dvLED walls inside Finland’s advanced business hotel complex, the Clarion Hotel Helsinki Airport.

[Historic Style, Modern Tech]

Located immediately outside Vantaa Airport’s main terminal, the 12 floor multi-purpose hotel has 505 luxury guest rooms, a scenic rooftop cocktail bar, an à la carte restaurant, a gym, heated outdoor pool, a 21- room conference center, and plush 1,050 capacity ballroom, making it ideal for local and international meetings, exhibitions, events, and more.

The hotel’s owners, Strawberry Hotels worked together with solution specialists Speeron, Smart Media Solutions, and Audico Systems in completing the project on time and on budget, ahead of the hotel’s grand opening.

More than 770 Google Cast integrated Philips MediaSuite 6214 UHD TVs—including 50, 65, and 75-inch size variants—were installed inside all guest rooms and suites, with screen sizes and number of units selected and placed based on room sizes and layouts. The newly launched 135-inch Philips Unite LED All In One display enhances conferencing, while three Philips Public 7000 Series LED walls were custom installed inside the conference center. These were mounted using purpose-designed systems from Smart Media Solutions, with each set into a wooden slatted design, seamlessly blending them with the wall for a stylish, clean set up. Additionally, a range of digital signage was chosen for wayfinding and information, including 88 and 75-inch Philips Signage 3000 Series Q-Line displays and 98-inch Philips Signage 4000 Series Modular D-Line displays.

Find out more in the video case study below.

Arizona’s OdySea Aquarium is keeping up with the immersive trend with an enhanced lobby experience for its guests. The multi-level facility selected Christie HS Series laser projectors, Mystique software, and Pandoras Box software and servers for the new 360-degree, projection-mapping experience.

[Bringing the Magic of Immersive Experiences to Life]

OdySea Aquarium offers immersive, educational, and entertaining experiences for guests of all ages.It’s home to more than 6,000 animals, 300 species, and 70 exhibits. Now, guests to the aquarium begin their underwater journey as they enter OdySea’s lobby space that transforms the lobby with marine life and ocean sounds. Malvern Entertainment created six original, animated sequences that transport guests to the heart of the ocean, which are projection mapped onto the 23-foot walls of the oval-shaped lobby.

OdySea selected 12 Christie HS Series laser projectors, Pandoras Box Software and Servers, and Mystique, an automated camera-based alignment and recalibration solution, to create the experience. The 3D workspace feature in Pandoras Box is used in conjunction with Mystique to calculate the position of the projectors in the room and mask content from areas including the escalator, doors, and massive Aqua Globe fish tanks that are suspended from the lobby’s ceiling.

Beyond the lobby, a 16x9-foot Christie 2.5mm pixel pitch LED video wall with full HD resolution delights guests with ocean-themed visuals in the aquarium’s café.

The project was integrated by CCS Presentation Systems and posed some unique challenges. In addition to projection mapping around the nine massive Aqua Globes, each filled with live fish, CCS worked closely with The Power Group, which was brought onboard to manage the electrical needs for the project, including a power upgrade.

“We were honored to be chosen to lead such an exciting project. This lobby installation was incredibly ambitious and pushed our team’s creativity and precision,” said Paul Gallagher, Account Executive, CCS Presentation Systems. “From the complex projection mapping and immersive audio to solving some tricky power challenges, we made sure every element worked exactly as promised. It’s a perfect example of how technology can truly become an experience.”

The result is a truly immersive, one-of-a-kind aquarium experience. “We want guests to feel like they’re in the middle of the deep blue sea the second they walk in. Not watching it—in it,” said Amram Knishinsky, CEO, OdySea Aquarium. “It’s no longer just a lobby—it’s a portal to the ocean.”

“We’re thrilled to have contributed to this stunning lobby transformation at OdySea, which further positions the aquarium as a ‘must-see’ destination in Scottsdale,” said Eric Rosenberg, channel manager, Christie. “Seeing our technology bring these visuals to life is a testament to what’s possible through innovative technology, collaboration, and bold vision.”

There was a time when the term "restaurant AV" meant an analog TV set sitting on the bar and a reel-to-reel tape deck playing Muzak. No longer: In the 21st century, restaurant AV means taking video and audio to the next level and beyond, because today's tech-savvy patrons expect no less.

The Big, Big, Big Picture

There are large displays in sports bars across the United States, and then there's the gigantic 4K display in Blinders Sports Lounge in Charlotte, NC. This 5,500-square-foot sports bar/restaurant, which seats 160 inside and 60 more on the 1,500-square-foot patio, has installed an 850-square-foot 4K dvLED video wall over its bar.

Visible from all areas of the main room, the 10,000-pound display can show up to 24 different feeds or any combination of fewer feeds at a larger scale for sports, parties, movies, and esports tournaments. It’s no wonder that Blinders describes the visual experience as immersive viewing: It's like having a video billboard inside the sports bar.

“Kush Anandani, the owner of Blinders Sports Lounge, is an avid sports fan who wanted to create an incredible space in his hometown of Charlotte that mimicked the exceptional experiences he had watching sports at different Las Vegas spots,” explained Rob Meiner, technical sales engineer for Peerless-AV, which provided the mounting system for the video wall in association with AV design firm DCBolt Productions. "To achieve this, Kush wanted to provide a high-definition viewing experience of a sportsbook, combined with the live energy of a sports lounge and the luxurious detailing of a cocktail lounge.”

Of course, offering a gigantic video wall isn’t enough. To motivate sports fans to come back to Blinders after watching the game here once, the viewing experience has to be as comfortable as possible. "The Unilumin USlim2 displays are mounted at a 10-degree forward tilt, making this structure stand out as unique as it delivers the ultimate viewing experience for every guest, no matter where they are seated,” Meiner said. "We implemented a SEAMLESS Bespoke floor-to-wall mounting structure made of steel, weighing 6,000 pounds."

The video wall is controlled by an iPad loaded with the Creston Go app, so it can support custom software made by DCBolt. The lounge is also home to a nearly 50,000-watt VOID Acoustics sound system, also installed by DCBolt, that feeds a row of 24-karat gold-plated speakers installed under the dvLED screen. Total cost for the AV package: a cool $1.5 million.

Currently being billed as the largest dvLED video wall of its kind on the East Coast, the installation required a great degree of care and forethought. “For a dvLED video wall of this scale, precision engineering is critical to account for factors such as total wall load, tight tolerances, and heat dissipation,” said Meiner. “To guarantee optimal performance for 24/7 operation, we conducted thorough testing on samples in advance.”

Sunlight and indoor lighting had to be factored into the mix as well. No problem: “Besides having the angle of the video wall tilted forward 10 degrees, Blinders and their industrial designers selected fixtures that are appropriate for the space and ensured they were placed and angled correctly,” Meiner noted. “This includes ceiling lights and wall sconces that have baffles to direct light and prevent it from spilling. Additionally, windows are slightly tinted to filter outdoor lighting to create a darker ambiance, while the indoor lights are considered warm white light.”

Then there was the challenge of fitting the video wall into the restaurant itself. “Some of the challenges included fitting large-scale installation equipment within the space, such as getting an atrium lift inside the building, and the structure of the bar making it impossible to use ladders or scissor lifts,” said Meiner. “Additionally, working with several types of teams at once in such a tight space and limited time frame presented its challenges, but through collaboration and constant communication, we ultimately made it work to achieve the desired results.”

The Blinders video wall and VOID sound system were installed and ready to go in time for March Madness earlier this year. "Everyone is extremely happy with the final result,” Meiner concluded. “Peerless-AV's close partnership with DCBolt throughout the installation allowed the teams to navigate tight timescales to deliver a result that lives up to its promise of exhilarating, immersive 4K sports action from the moment guests step inside.”

That Sounds Italian

Prati Italia is an upscale Italian restaurant in Jacksonville, FL, whose many rooms are also used for private events and conferences. The sound system at this restaurant was modern when it was installed in January 2013. But time and technology wait for no one, which is why Prati Italia decided to upgrade its audio system as its existing equipment started to fail.

As it turned out, its best choice was to install a SoundTube DSM-16 Dante system manager, which transported audio using Prati Italia’s existing network cables and outlets. This proved to be an ideal solution for this location.

“The old audio system had equipment in various rooms with separate control panels,” explained Ken Hecht, VP of SoundTube Entertainment. “Integrating it through the centralized Ethernet network enabled us to use existing Ethernet cables, which simplified the installation. By using PoE to power the new amplifiers, we were able to centralize everything in one location and add new capabilities without the expense and time required to run cabling.”

Prati Italia IT manager Jerry Gray chose a cost-saving hybrid approach for the upgrade, an approach that allowed the restaurant’s legacy Crown and Ashley amplifiers to be integrated with the DSM-16 and three SoundTube IPD-Hub 2 DSP amplifiers on a property-wide network. The DSM-16’s audio outputs, which can be assigned to different areas of the restaurant on a zone basis, are sent to various SoundTube speakers.

The restaurant has 18 RS500i pendant speakers and 23 CM62-BGM 6-inch in-ceiling speakers in the interior areas. Meanwhile, the outdoor deck has 10 SoundTube SM82 8-inch outdoor extreme weather surface mount speakers, plus four amplifiers designed for multi-room applications powering passive speakers, an audio extender box, and a remote volume control system.

The best part: “All of the audio zones can be controlled using a tablet computer,” said Gray. "So, not only is our new sound system more flexible and better sounding than ever before, but it is extremely easy to control from anywhere in the restaurant using a tablet.”

Lessons Learned

Obviously, the AV installations at Blinders Sport Lounge and Prati Italia are very different. Still, some common lessons can be learned from them both. For one thing, there are innovative restaurateurs who are open to investing in the latest in AV technology, which means there are opportunities worth exploring by integrators and installers.

[Show Me the Money]

lso, the advanced possibilities offered by modern AV equipment can make a real difference in making restaurants more attractive to patrons. In a very obvious sense, the gigantic video wall at Blinders gives sports fans a good reason to keep coming back. In a more subtle way, the same can be said of Prati Italia’s audio system, which helps make the dining experience more enjoyable. Restaurant AV can be expensive and eye-catching or affordable and enhancing—but either way, it can be a competitive advantage that can help keep patrons coming back for seconds.

Garcia’s Chicago, a new restaurant and live music venue developed by Dayglo Presents and inspired by the enduring legacy of Jerry Garcia, turned to Masque Sound for its sound system integration. Dayglo Presents brought in Masque Sound to bring its technical vision to life. Jesse Lauter, head of production and media at Dayglo Presents, spearheaded the collaboration and has worked with Masque Sound on projects for more than a decade.

[Dead and Company Rock the Vegas Sphere]

“I have this great relationship with Matt Peskie and the entire team at Masque Sound,” said Lauter. “They are best in class, great to work with and flexible. When Anthony Nittoli joined Masque Sound as installation division manager, it was a match made in heaven. Anthony has always been my go-to for design and concept, so having so much talent under one roof was fantastic. I brought Masque in for Garcia’s Chicago, and it was the perfect match.”

While the project presented some challenges, including a pre-determined booth placement and design limitations set years earlier, the team rose to the occasion. “We were locked in on positions and placements that weren’t ideal,” added Lauter. “But, through close collaboration between Meyer Sound and Anthony at Masque Sound, we overcame those obstacles and created one of the best-sounding clubs I’ve ever been in.”

Masque Sound’s work included a full systems integration featuring a Meyer Sound loudspeaker system comprised of seven Ultra X-40s, seven Ultra X-20s, two 900-LFC subwoofers, one 750-LFC subwoofer and six MJF-208 stage monitors. “The choice of Meyer Sound was both technical and symbolic,” said Lauter. “Meyer’s history with the Grateful Dead made them a natural fit. We love their vibe, and it just made sense to pair Dayglo, Masque and Meyer. We knew we could create something special together and we did.”

This system was anchored by a Yamaha DM7C-EX digital console with Rio 3224-D2 and Rio 1608-D2 stage boxes, which were chosen for their compact footprint and high performance. A range of Shure, Audix and Sennheiser microphones paired with K&M stands supported the venue’s input needs. For video capture, the venue was equipped with five PTZ Optics 4K HD cameras operated via a PTZ Optics controller, allowing seamless content creation and livestream capabilities.

“Masque Sound also supported the venue through its opening nights and was great in commissioning the system and staying onsite to ensure seamless operation,” adds Lauter. “There were no issues or complaints. It was a flawless launch.”

Lauter also praised the efforts of the legendary Peter Shapiro, owner of Dayglo Presents, and Kim Kozak, production manager, who both played crucial roles in the successful realization of Garcia’s Chicago.

“Garcia’s Chicago looks and sounds amazing,” said Nittoli. “It has been a wonderful experience working with such a talented team from various companies on this project. I loved seeing the enthusiasm of the entire crew on opening week and could really sense the excitement of all involved. Garcia’s Chicago now stands as a testament to expert collaboration, musical heritage and technical excellence ushering in a new era of live music in the Windy City.”

San Francisco's 1015 Folsom nightclub opened more than 35 years ago and has been a hub for live music ever since. In keeping up with the times, it was time for significant modernization including upgrading the decades old sound system. The venue tapped Michael Lacina of JK Sound, a long-time audio provider for the club, who collaborated with fellow integrator, Don Lynch of Commercial Audio Video Solutions (CAVS), who together, deployed a d&b audiotechnik system featuring install variant A-Series ALi60 augmented arrays paired with V-Series Vi-GSUB subwoofers.

[Capturing the Audio Content 'Explosion']

“1015 Folsom is one of the longest running, continuously operating dance clubs in the U.S., and the story of this install goes back even further,” said Lacina. “I met Ira Sandler, 1015 Folsom’s owner in 1983 when he contacted me to provide sound for a party at the Art Institute of San Francisco featuring Romeo Void. Ira loved our sound system, and Ira’s dance parties kept growing, as did our sound reinforcement capabilities, so we kept working together. Ira eventually wanted a permanent home for his events and bought Das Klub, which he renamed to 1015 Folsom in 1989. At that time, we replaced the club’s sound system and have had a hand in almost every sound system in the club ever since.”

"The principal objectives of 1015 Folsom was to overhaul the audio experience for clubgoers with contemporary, efficient loudspeakers and amplification, and a rider-friendly system that meets touring artists expectations,” commented Lynch. “Since the last system was installed, there’s been significant residential development around the venue, and the new system needed to minimize noise escaping from the club. A d&b A-Series system with single-channel cardioid V-Series subwoofers was the logical choice, as it offered the desired SPLs and coverage needed, plus it provided tight pattern control to reduce the impact on the neighborhood…all while remaining cost-effective.”

In the main room, the installed sound system is comprised of four corner-mounted A-Series arrays, flown as three-per side, horizontal clusters. These are complemented by eight Vi-GSUB subwoofers positioned under the stage. Eight xS-Series 10S-D loudspeakers were strategically placed in the mezzanine and bar areas to ensure consistent coverage throughout the venue. On stage and DJ booth monitoring is provided through up to four M4 stage monitors positioned over Vi-GSUB subwoofers that can be configured as needed. The entire system is efficiently powered with five 40D and one 10D amplifiers. The system's overall design allows for flexibility, accommodating potential reconfigurations of the room orientation and it is d&b Soundscape-ready, allowing for future auditory enhancements.

"We dedicated considerable effort to managing sound propagation, relying heavily on the cardioid behavior of the V-SUBs and the directional characteristics of the horizontal A-Series arrays to minimize noise spill beyond the venue's boundaries and between its various spaces," Lynch explained.

The 1015 Folsom installation was also notable for having a minimal impact on the venue’s schedule. "Don Lynch and I engaged in a cooperative effort, leveraging our collective expertise to implement a system design that would fulfill the venue's requirements and could be installed in record time,” commented Lacina.

"The efficiency of the d&b hardware with its integrated rigging and superb documentation, significantly streamlined deployment," Lynch added. "The entire main room installation was started by a team of four on Monday and completed on Thursday, allowing the venue to reopen that evening as scheduled to everyone’s delight."

Since the installation, numerous EDM, house, and hip-hop artists have performed at the venue including Polo & Pan, Curren$y, Peaches, Tokimonsta, DJ Shadow, Nina Kraviz, and Azealia Banks, among others. The results of the d&b audiotechnik system have been overwhelmingly positive. Marcus Garcia, Production Manager at 1015 Folsom, stated, "The feedback from the performers about our new d&b system has been exceptional with frequent mentions of its clarity and power.” Lynch adds, “Possibly more telling is the reaction from touring engineers who come through the venue and ask about the specifications. I view the recognition and acceptance of d&b audiotechnik systems within the live sound community as a significant advantage for 1015 Folsom. Their new sound system offers wide rider acceptance with no artist refusing to play through it.”

"The implementation of our new d&b audiotechnik system has transformed our venue, making it significantly easier to produce high-quality shows,” Cassidy Garcia, assistant production manager at 1015 Folsom, concluded.

The June issue of SCN is now available for download.

In June, we dive into the technology powering a wide array of venues. Whether it is a sports bar or new esports arena, you get an inside look at the tech that brings it all together. Go behind the scenes at Plainfield High School's new esports arena and the Pliant solutions that bring everything together; get a peak at the massive video walls entertaining visitors to Blinders Sports Lounge; and see how Pro AV brings order to the court at the Maury County Judicial Center.

Also inside:

• An executive Q&A with MSolutions.
• SCN's InfoComm 2025 featuring an exclusive interview with AVIXA's Jenn Heinold and insights from more than a dozen exhibitors.
• Looking for a microphone or fixed camera? We have two product reviews that could help you decide.
• A celebration of DLP technology, new products, people on the move, and big stories from around the industry.

Download your issue today!

Roman-inspired Mother Wolf in Miami has taken its guest experience to the next level with 1 SOUND. Designed to complement the venue’s upscale interiors and the demands of both intimate dinners and large gatherings, the new audio system delivers clarity, depth, and balanced coverage throughout the space.

[Bon Appétit—Check Out This Immersive Dining Experience at The Alchemist]

Anthem Productions led the installation, designing a full-venue setup using a range of 1 SOUND loudspeakers and subwoofers to encompass 200 seated guests or 300 for reception-style events. At the heart of the system are loudspeakers from the Cannon Coaxial collection, specifically the C6i and C4. These point source speakers are compact, offering extended low-end performance thanks to a coaxially mounted 1-inch silk dome high-frequency driver and passive radiator that extends bass response. The result is clean, consistent sound that reaches every table—no matter where it's placed in the room.

To provide low-frequency support, Anthem installed a combination of custom-colored WSUB45i and SUB10 subwoofers. The WSUB45i is a wall-mounted sub that packs four 5-inch low-frequency drivers and a 10-inch passive radiator into a slim 6.6-inch-deep enclosure, delivering tight, controlled bass while maintaining a clean visual profile. The SUB10, a compact passive subwoofer with a frequency response down to 35 Hz, was also installed throughout the restaurant to ensure distributed bass.

The Cannon loudspeakers were mounted using 1 SOUND’s C-Clamps and L-Brackets, custom-finished to match the speakers and Mother Wolf’s interior palette. The system is powered by a Powersoft T304 A amplifiers, completing a setup that prioritizes performance without compromising on aesthetics.

To preserve the restaurant’s visual identity, Mother Wolf utilized the 1 SOUND Custom Shop, color-matching every speaker and bracket to the existing décor. The result is a high-end audio system that blends in beautifully and performs across a wide range of use cases—from quiet meals to vibrant event nights.

The Club, a long-standing venue in Bangkok’s vibrant nightlife scene, has undergone a major audio upgrade, installing a Funktion-One sound system designed to meet the diverse musical demands of its 500-capacity dance floor.

[Unheavenly Acoustics]

Owned and operated by Buddy Group, The Club is known for its high-octane atmosphere and global crowd. “What makes The Club special is the high energy we deliver day in and day out,” said Plu Chayavoraprapa, the venue’s owner. “We attract a diverse melting pot of nationalities, and the sound has to live up to that energy. For us, getting the sound system right is the number one priority.”

The installation was carried out by local specialists Audiogears, working closely with the Funktion-One team in the U.K., including technical design engineer Mike Igglesden, product support engineer Will Wright and director of business development Andrew Low. A notoriously complex venue layout, with multiple ceiling heights, layered walls, and segmented zones, made things interesting.

“The layout was very challenging,” explained Bob Siripremanant, COO of Audiogears. “We worked hand-in-hand with Mike from the very beginning. He was incredibly patient and helpful in designing a system that would work across every corner of the space. Will Wright even came over to fine-tune the installation and the result speaks for itself. The client’s happy, we’re happy and that’s thanks to the support we got from the whole Funktion-One team.”

The objective was to deliver crystal-clear sound with serious low-end power, capable of handling everything from chillout and pop to EDM, trance, hip-hop, and house. “The Club plays it all,” said Siripremanant. “We needed a system that delivers clarity and depth, no matter the genre. Funktion-One nailed it.”

For Chayavoraprapa, the difference is night and day. “We’ve tested many commercial systems, but in our view Funktion-One reproduces the truest sound. You can hear every element of the music, sometimes so clearly you can even spot counterfeit tracks. That level of detail is what creates magic on the dancefloor.”

Chayavoraprapa is quick to credit the partnership with Audiogears as well. “A system is only as good as the team behind it. With Audiogears, we had world-class equipment and world-class expertise. They understood exactly what we needed and they delivered.”

Newport Harbor Island Resort in Rhode Island is known for its picturesque views, luxury accommodations, and exclusive events. To stay ahead of guest expectations, the resort turned to Uniguest’s Hotel Hub digital signage technology, seamlessly blending modern convenience with the charm of this coastal retreat.

[Nebraska Ushers in New Era of College Football with Digital Signage]

With a schedule filled with weddings, corporate events, and guests exploring the property, the resort needed a way to share information quickly and effortlessly. The challenge was to provide an innovative solution that would enhance communication while preserving the resort’s personalized touch. From grand wedding celebrations to everyday stays, Newport Harbor Island Resort wanted to create memorable moments that started as soon as guests stepped through the door.

“At Newport Harbor Island Resort, we prioritize delivering a seamless and personalized experience for each guest," David Smiley, general manager, said. "The integration of Uniguest’s digital signage has been instrumental in helping us maintain our high standards of service while introducing modern conveniences. It allows us to communicate with guests efficiently, without compromising the warmth and sophistication our resort is known for."

The installation of Uniguest’s digital signage has been a revelation for the property. Four strategically placed digital signage displays are deployed across the resort, as well as 18 Meeting Room Boards using BlueFin display devices, instantly improving guest navigation and the ability to communicate key messaging. A sleek display near the elevator catches the attention of every passerby, while two screens in the meeting areas guide attendees with ease. At the front desk, the fourth display provides an inviting hub of hotel information, keeping guests informed without needing to ask for directions. Not only do these screens offer event details and directional signage, but they also bring a personal touch by displaying logos and photos for weddings and special occasions, delighting couples and their guests.

By introducing Uniguest’s dynamic digital signage and meeting room signs, the resort has revolutionized how guests interact with their surroundings. Staff can now update content effortlessly through a simple content management system, ensuring that each event, from a large corporate gathering to an intimate wedding, feels custom-tailored. The displays have become essential in reducing front desk queries, allowing guests to independently find the information they need, which in turn gives the staff more time to focus on delivering exceptional service.

"Uniguest’s technology has empowered our team to engage guests in a more effective and thoughtful manner," Smiley said. "By providing timely and relevant information, we’ve been able to enhance the guest experience while ensuring our operations remain smooth and unobtrusive. This partnership has been a key factor in elevating our service delivery. What truly sets the Uniguest technology apart is the ability to create personalized experiences for each guest group. Whether it’s showcasing a bride and groom’s wedding photos or incorporating a company’s logo into the event signage, the resort has embraced this feature to add a unique, meaningful touch to every event. Guests are thrilled by the thoughtful integration, which makes their time at the resort even more memorable.”

Newport Harbor Island Resort has also deployed Uniguest’s Secure Workstation solution, giving guests access to web browsing and useful applications, further enhancing their technology offering. “Uniguest has been a great partner for our resort, the project management team are proactive and engaged in our journey, the support team has been responsive, and they have delivered on their promises time and again," Smiley concluded. "We feel this is a partnership that benefits our property and our guests and are delighted with the results.”

The San Jose, CA, posh dining destination, Eos & Nyx, has elevated its ambiance with a newly designed d&b audiotechnik xS-Series sound system. This virtually invisible installation, provided by Commercial Audio Video Solutions ensures consistent audio coverage throughout the venue, creating an enhanced auditory experience for guests enjoying brunch, lunch, dinner, and special events.

Still a young restaurant, Eos & Nyx, which opened its doors in 2024, derived its name from the Greek goddesses of day (Eos) and night (Nyx). It has an innovative menu that highlights the best of California’s seasonal ingredients, complemented by Mediterranean influences.

The overall goal with the d&b audiotechnik installation was to create an audio environment that matched the high standards of Eos & Nyx’s cuisine and décor. Co-owner Dan Phan, was specific in the objectives they were trying to accomplish.

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“First and foremost, we wanted to maintain the elevated audio standard found across all Mo Hospitality locations. We also needed to ensure the audio system was discreet, seamlessly blending with the restaurant’s sophisticated aesthetic,” commented Phan. “Moreover, we needed to accommodate a diverse range of audio applications, from everyday ambient background music to foreground DJ settings during our Sunday brunch. In a similar vein, because we wanted to offer flexibility for special and corporate events, our d&b audiotechnik system had to provide customized sound zoning, allowing for different audio levels and sources in various parts of the restaurant.”

To achieve these objectives, Eos & Nyx enlisted Don Lynch from Commercial Audio Video Solutions (CAVS), who worked closely with Basile Studios, the design firm responsible for the restaurant's interior. The design process was highly collaborative, balancing acoustic performance with aesthetic considerations.

“I recommended d&b audiotechnik xS-Series loudspeakers because of their consistent coverage, high-quality sound, and capability to meet the restaurant's specific needs without compromising the visual design,” said Lynch. “As with every installation, our design started in d&b audiotechnik ArrayCalc software. Loudspeaker placement was carefully considered to ensure optimal coverage while minimizing visual intrusion. In some instances, this required creative problem-solving with the design team. ArrayCalc proved critical here as it allowed us to fine-tune speaker alignment for consistent audio coverage throughout the restaurant. I’m proud to say that every speaker was custom color-matched to its surroundings; you really need to know what you’re looking for in order to spot them.”

Lynch shared how d&b loudspeaker selection and installation techniques maximized audio performance while minimizing visual impact. “The main dining room features four d&b 24S point source loudspeakers, chosen for their extended low-frequency output, which, in conjunction with the CPL filter in the d&b amplifiers, negated the need for subwoofers in this area. We mounted the loudspeakers high and aimed them down to the listening area which avoided unwanted reflections from the open ceiling and glass facade.”

“The two bar areas, located on the mezzanine and ground floor, utilize d&b 8S loudspeakers,” Lynch continued. “We cleverly nestled the 8S speakers within the I-beams and custom paint-matched them to blend with the steel structure. In addition, custom-colored 5S speakers were installed around the perimeter of the rooms to ensure even coverage. The client wanted more low frequency impact in the bar areas, so we hid ultra-compact Bi8-SUB subwoofers above an acoustically transparent ceiling.”

The results of the d&b audiotechnik installation have been overwhelmingly positive, enhancing the overall dining and event experience at Eos & Nyx. Phan, highly impressed with the d&b audiotechnik system, cited its quality, convenience, and seamless integration.

"Our patrons enjoy a clear and full sound that enhances the ambiance without being intrusive,” Phan concluded. “Personally, I find our d&b system provides excellent clarity in vocals and a balanced mix of mids and lows, creating an immersive and enjoyable audio environment. For the restaurant, it’s not just about the sound quality: the zoning capabilities and ease of use of our system have made it simple for our staff to manage audio levels and sources throughout the venue. Overall, the performance of our d&b audiotechnik system has been flawless. They’ve thought of everything a restaurant owner could want from a sound system. We don't have to worry about the sound and can focus on giving our customers the best culinary experience possible.”

Fabryka Wełny Hotel & Spa, located just outside Łódź, Poland, selected Kramer's signal management solutions in a complete AV overhaul to elevate guest experiences. The hotel sought an intuitive and future-proof control system to bring seamless connectivity, control management, and collaborative capabilities to all nine conference rooms, a ballroom, a wedding hall, and a philharmonic hall.

Working with Warsaw-based AV distributor and integration specialist, Modulit Solutions Polska, Kramer was the partner of choice to ensure the hotel owners' ambitions were achieved and on time.

“Key requirements for the project, included a solution for transmitting an AV signal from one room to the conference rooms and the philharmonic hall, regardless of the distance or when the signal needs to be duplicated, driven, or reformatted.," Joseph Bouaniche, regional sales manager for Kramer, commented. "The conference rooms also required a collaboration system that would be intuitive to use for end users.”

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Kramer’s scalable and flexible KC-BRAINware-25 control platform was selected to enable the hotel’s IT team to effortlessly execute all room control actions straight from a computer. Additionally, Kramer’s KDS-7 AVoIP Encoder—an advanced transmitter for streaming 4K video signals via Ethernet—was selected to bring seamless collaboration and capabilities between devices in conferencing rooms. 

Alongside this system, Kramer’s enterprise-class, cloud-based platform, Kramer Control was implemented, providing IT/AV managers with an easy way to control, monitor and support all AV systems, infrastructures and any third-party devices connected inside conference rooms and event areas. It also allows control of the presentation and the projection screen and even allows set automation: at the push of a button, the window blinds lower, the projection screen comes down, the lighting scene changes, and the projector starts up, ready to take a cue from the user’s device.

“Due to the existing conditions of multiple rooms, the possibility of quick connection and splitting, and the client’s expectations (automation and simple operation), we decided to implement the most optimal solution for AV content management, i.e. Kramer’s AVoIP technology," Łukasz Trojanowski of Modulit Solutions Polska explained. "AVoIP also means flexibility in the event of future changes, especially when it comes to adding more terminals, whether they are signal sources or displays.”

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After implementation, the hotel’s AVoIP system took full advantage of Kramer’s technology by allowing simple point-to-point AV transmission (from one transmitter to one receiver), as well as one-to-many or one-to-all. 

“The combination of Kramer’s AVoIP, Kramer Control, and Kramer VIA with other AV system components is easy to integrate and implement.”, explained Trojanowski. “Both users and venue staff appreciate the automation running in the background and the ability to simply change system settings from the touch panel. An addition that has also received excellent feedback is Kramer’s VIA, allowing a user who wants to show something on the big screen to connect wirelessly to the display system, a projector or screen. Whether from an iPhone, Android, Windows laptop, or MacBook, it simply works.

“A successful project is one where all parties are happy. Fabryka Wełny in Łódź is exactly such a project.”

A heartwarming Christmas story told through projection mapped animations in the run-up to Christmas is being driven by tvONE's Green Hippo brand of Hippotizer Media Servers onto the façade of The Queens Hotel in Leeds. ‘To Leeds, With Love’ ran through December 22 and was a collaboration between LeedsBID and the Barcelona-based creative studio Onionlab, with support from Victoria Leeds and Pro Audio Systems.

The animation, ‘To Leeds, With Love’, is brought to the city by LeedsBID (Leeds Business Improvement District). It is a reimagining of The 12 Days of Christmas song, featuring a cheeky gingerbread man who is on a mission to decorate the hotel for a festive party.

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Two Hippotizer Karst+ MK2 Media Servers are powering video onto the front of the historic hotel via seven Panasonic projectors - five RQ50K, one RQ25K, and one RZ21K, with one other RQ50K backup being stored off-site in the event of a hardware issue. They are positioned in two 7.5-metre tall towers constructed in Leeds’s City Square, in front of the hotel building. It is the second year in a row that the projection mapping has happened at the hotel, with an estimated 200,000 people watching it in 2023.

Pro Audio Systems (PAS) was commissioned to co-ordinate and supply every technical aspect of the installation with Motion Mapping supplying the Hippotizer Karst+ MK2 Media Servers—one active and one backup—to PAS for the installation. “The Karst+ MK2 Media Servers provided more than enough power and outputs for this installation despite their compact size, which was required to fit into the small on-site control cabin,” said Chris Beardwell from PAS, who worked on the technical aspects of the projection.

PAS oversaw the specification, supply and installation of all the projectors, networking, playback and control, as well as a substantial audio system. Its team was central to designing the video systems to ensure that the content was seamlessly projected onto the ‘canvas’ of The Queens Hotel to achieve complete coverage with optimal brightness.

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“We engaged the services of laser mapping specialists Autoplot to scan the building to give us an accurate model of The Queens Hotel, which could be passed on to the content creators to enable optimal design of the content,” adds Beardwell. “Using the provided laser scan, and the subsequently produced model, we were able to use Green Hippo’s SHAPE software to accurately predict the projectors’ positioning, coverage and blend areas before we got to site.”

At the makeshift hotel technical FOH, the Motion Mapping team aligned all the projectors utilizing SHAPE. “SHAPE allowed us to align the projectors to the hotel accurately and its flexibility allowed us to overcome any potential issues with the model, projector placement or any unforeseen last-minute changes using its advanced feature set,” explains Beardwell. “Between myself and Motion Mapping we programmed the servers to playback the content via various presets and to accept external show control triggers using Multicontroller.

“Throughout the entire installation, I can’t question the reliability of the Karst+ MK2 Media Servers. They were powered on and operating 24/7 for the duration and they needed to be as flexible as possible with their deployment, whilst also being reliable throughout. The servers ticked all the boxes and didn’t skip a beat."

Woodlands Tavern has been hosting a steady stream of artists at its Main Stage for the past 15 years. The Columbus, OH, staple formerly known as The Thirsty Ear, recently underwent renovations which included raising the ceiling, expanding the stage, and implementing extensive acoustic treatments, while additionally adding an L-Acoustics A Series loudspeakersupplied and integrated by Cincinnati-based Certified Provider Loud & Clear.  

The 350-capacity nightclub's transformation called for a solution that could deliver both power and versatility in a relatively small package. “The Main Stage’s previous PA, which I actually installed back in 2010, had been a good fit for many years,” said Steezo Sound owner Eric Jones, who has served as the venue’s primary audio technician for just over two decades. “But after our renovations, we needed a system that could match our expanded space while maintaining the intimate feel of our room. I’ve always been impressed by the overall sound quality of L-Acoustics systems, particularly the richness of the audio, and the A Series offered the perfect combination of coverage, headroom, and fidelity for our space.”

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 Jones noted that he was inclined to go with an L-Acoustics solution from the start, based on his experiences with the brand at various festivals and venues. “I felt that L-Acoustics could handle the broad range of genres we host, from heavy EDM to traditional bluegrass with a single mic,” he said. “The main room at the Tavern is very dry and direct—much like a recording studio—and the way the A Series is tuned makes it sound exceptional in that environment.”

According to Loud & Clear operations manager Nick Thieme, Woodlands Tavern’s simple-yet-effective new setup comprises two L-Acoustics A15i Wide flown per side, plus a coaxial X8 enclosure mounted in the center, complemented by two additional X8 flown as rear-room fills. Three KS21i subs are positioned under downstage center, and all speakers are efficiently powered and processed by LA4X amplified controllers.

“The A Series is 100% the right rig for Woodlands,” Thieme confirmed. “Their Main Stage is a single-story space, so we opted to fly the A15i arrays vertically, rather than horizontally, for wider coverage. The sound is fantastic throughout the room, and the KS21i subs deliver plenty of low end as well. Everyone I’ve spoken with that has been in since the upgrade has been tremendously impressed to hear a club of this size taking their sound this seriously.”

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Jones pointed out that the first concert to benefit from the new system—a show by The Verve Pipe in May—marked a stunning improvement in sonic quality. “Our prior system had a very bright sound and was somewhat scooped in the low mid-range, whereas the L-Acoustics rig provided a much more balanced and natural sound,” he recalled. “The new system really suits the room’s acoustics, especially after the recent treatments, supplying the coverage and tonal clarity that our venue needed.

“The impact of the L-Acoustics system has been incredible,” he continued. “Even though it’s a relatively small PA for an intimate space, it has transformed the venue into a true mixing environment. With the headroom and fidelity that L-Acoustics provides, we no longer have issues with sound quality, even at higher volumes. The system delivers smooth, even coverage across the entire room, from front to back, and the low end is rich and well-defined. The A Series perfectly complements the acoustics and meets the needs of the diverse acts we host.”

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And it’s not just the audiences that are noticing. “We’ve also received a lot of positive comments from touring artists and their engineers,” Jones added. “Recently, one of the bands mentioned that they felt like they had just stepped out of a studio after their performance. And many others have commented on how much they enjoy the room’s vibe while playing, noting how great the sound is, both for the audience and on stage. It’s really rewarding to hear such enthusiastic praise from everyone. The quality and reliability of our new loudspeakers speak for themselves, and I’m grateful for the excellent support we’ve received from L-Acoustics and Loud & Clear throughout the whole process.”

Culinary Misfits, a trendy new bar and restaurant in Crown Point, Indiana, recently celebrated its one-year anniversary with a remarkable AV setup that contributed to its unique ambiance. The project, managed by GKD Technologies and Andy Spolar of AWA Reps, utilized cutting-edge technology, including Crimson AV’s VW4600G3 Video Wall Mount, to create an immersive and dynamic dining experience.

Culinary Misfits wanted to establish itself as a go-to spot, not only for delectable food and drinks but also for a visually engaging experience. The establishment comprises a main dining area and an exclusive upstairs lounge available for private events. The challenge was to integrate an AV system that met the aesthetic and functional requirements of both spaces.

Dave Mackiney, an integrator with GKD Technologies and a seasoned professional with previous successful ventures with Culinary Misfits, collaborated with Andy Spolar from AWA Reps to design and implement the AV systems. The seamless integration of Crimson AV mounts, LG displays, and advanced control systems resulted in a visually stunning and operationally efficient environment. 

In the main dining area, a 3-by-3 video wall using LG commercial panels with the VW4600G3 Video Wall Mount features push-in, pop-out technology for easy service. The design allows for a flexible display of three full-size images, or overlaying them across four displays in a 2-by-2 configuration. The upstairs lounge features a 2-by-6 video wall of LG commercial panels, deployed with an unconventional utilization showing three full-size images across four displays. Additionally, in areas accommodating children, individual LG TV displays were mounted using Crimson ceiling mounts.

Ultimately, Crimson AV’s VW4600G3 Video Wall Mounts were selected for their numerous superior features, including the aforementioned push-in, pop-out technology for easy access to middle displays; six points of adjustment for precise alignment; up to 3 inches of depth adjustment to accommodate uneven walls; an 11-inch pull-out extension for easy wiring; lateral shift, vertical adjustment, and leveling for optimal positioning; and an integrated dual-keyed lock system for security.

When it came to control in both the main dining area and the upstairs lounge, the team opted for RTI systems, ensuring seamless management of the entire AV setup and providing an intuitive interface for staff and guests. For video distribution, they selected AVPro Edge’s MXNet video over IP, enhancing the flexibility and scalability of the video distribution system.

Culinary Misfits’ one-year anniversary celebration showcased the successful synergy of innovative AV solutions and meticulous planning. The Crimson AV VW4600G3 Mounts, coupled with LG commercial panels and advanced control systems, contributed to the restaurant’s atmosphere, making it a memorable destination for patrons seeking not only gastronomic delights but also a visually captivating experience.

The North Wollongong Hotel is a large multi-faceted hospitality venue in the center of Wollongong, New South Wales. Popularly known as the North Gong Hotel, it features a bar, bistro, beer garden, and an upstairs function area which caters for private events. Live music, DJ sets, televised sport and pool tables all feature in this vibrant and very busy setting, for which high quality audio is essential.

North Gong’s management team recently took the decision to replace the venue’s ageing audio system, recognizing that it was no longer fit for purpose, and engaged Dan Chapman of Data Dan to install an upgrade. With support from Scott Angove of Audio Brands Australia, Dan designed and installed a future-proof, high-quality system which featured loudspeakers from leading UK commercial audio brand, Optimal Audio.

“Having good audio is crucial in creating atmosphere," said Josh Hill, the venue’s manager. "It’s the basis of people having a good time. The old system was installed in 2003, and we had a lot of dropout points and quiet areas where music would fluctuate in level, so key to our upgrade criteria was to obtain full coverage without pushing the music too hard—we’re in a residential area and we don’t want to impact our neighbors.”

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Optimal Audio’s Cuboid 8 loudspeakers were deployed for the indoor spaces. This two-way, full range, passive 8-inch unit effortlessly delivers rich and detailed sound over short to medium throw distances, outperforming its compact size.

In the bistro and bar areas of the North Gong, the loudspeakers were positioned fairly close together to run at a lower level for background music but still provide smooth, complete coverage in every area. When the party atmosphere ramps up, the Cuboid 8s have more than enough headroom to deliver the necessary punch, with their eight-inch drivers delivering impressive low end.

For the function room, which caters for a wide range of events, the stage area was equipped with a pair of Cuboid 12s and a single Optimal Audio Sub 15 subwoofer, comfortably delivering the impactful low-frequency response required for live music performances and DJ sets. The onstage system was augmented with a complement of Cuboid 8s distributed down the length of the room to ensure even coverage.

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“This is a big hotel with a large capacity which can get very loud. It quickly became apparent that the Cuboid Series from Optimal Audio would be the best option, particularly the Cuboid 8," said Scott Angove of Audio Brands Australia. "It fitted perfectly in the bistro and bar areas, as well as supplementing the larger Cuboid 12s in the function room to great effect.”

Ultimately, customer satisfaction is the true measure of an installation’s success. “Since installing Optimal Audio we’ve seen that the dropout zones are not there anymore—the quality of sound is really good without pushing it too hard," Hill said. "The coverage means that we now see people inside the venue dancing at their tables. It’s not just in one space where people can enjoy themselves like that—it’s everywhere throughout the whole place!”

Heathrow Airport's terminal 2 sees a reported 6.1 million travelers every terminal 2 every year. To entice those jetsetters, the new dining destination jones the grocer—which offers gourmet food from across the globe in its casual café and store—turned to Uxbridge’s Middlesex Sound & Lighting to deploy an intelligent sound solution to enhance the atmosphere, comprising Wharfedale Pro’s DP-4035F amplifier.

Located in the former Giraffe restaurant, jones the grocer was looking for a complete system overhaul that was reliable and low maintenance. “We chose several brands that we knew would deliver sonic quality, ease of use and reliability,” explained Toby Jones, AV designer at Middlesex Sound & Lighting. “It was our first time using products from Wharfedale Pro and we were really impressed by the brand. The amplifiers are affordable without compromising on quality.”

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jones the grocer was originally established in Australia as an ‘unconventional’ grocery store, café and cheese room, but has since branched out to over 30 locations worldwide, including the UAE and India. Mainly responsible for background music, the system at the Heathrow airport store is split into three zones with Wharfedale Pro’s DP-4035F amplifier powering the entire audio set-up.

“The client was clear from the beginning about their budget. We knew that Wharfedale Pro’s products were extremely affordable, but we’d also heard about the premium quality, too,” added Jones. “The amplifier was simple to set up and we also liked that the supplied editing software gave a detailed overview of the entire system and DSP features.”

A Class D multi-channel amplifier, the DP-4035F is part of Wharfedale Pro’s DP-F Series. A lightweight DSP amplifier that’s simple to monitor, it has four discrete amplification channels and FIR filtering to give independent control of magnitude and phase, detailed equalization, and optimization of frequency and power response.

“Wharfedale Pro offered flexibility and reliability at an impressive price point, which is always important to the customer," concluded Jones. "From this project forward we will start to spec Wharfedale Pro more, we were pleased with what the amplifiers delivered —the sonic quality was truly excellent—and the client was also thrilled with the final result.”

Kuopio’s Panorama Landscape Hotel sits at the top of Mountain Tahko ski resort overlooking a landscape that could’ve been hand-painted by Monet. Some guests sit in the clouds absorbing the natural beauty of the forest, while others choose to relax in their suites or in the traditional Finnish design of the spa. To bring the audio to life, the hotel turned to Genelec for its modern and attractive loudspeaker solutions.

Original planning started in 2018. Taking inspiration from Japanese Onsen spas, the idea was to build a hotel that combined the great outdoors with local design and tradition. Panorama Landscape Hotel comprises 10 individual suites, a natural forest spa and the Havu Kitchen and Bar which is headed up by Kim Mustonen. 

An important element of the project was sound—both acoustically and aesthetically. Local integrators Viking Pro had previously worked on another restaurant for the Panorama team, and the new hotel was to follow in its footsteps. “They wanted a Finnish audio brand to fit with their philosophy of heritage and innovation,” explained Juha Jäppinen, co-owner of Viking Pro. “The loudspeakers were to be used in the suites, as well as in the restaurant, indoor spa areas, meeting room, lobby and toilets. We selected Genelec because the brand offers solutions that are modern and attractive. The RAW finish of the Smart IP models fits perfectly with the hotel’s design.”

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With views across the forest and Lake Syväri, the accommodation was designed by the Finnish architect, Professor Sami Rintala. He wanted to provide visitors with a unique snippet of natural beauty, but also somewhere that has a “deeper effect on the mind, thinking and overall well-being," which is reflected in the outdoor Forest Spa. Wood-fired saunas bring crackling warmth as the snow falls outside, and the five pools deliver complete relaxation. The restaurant also offers a one-of-a-kind culinary experience through a combination of oriental modernity and flavors from the Finnish forest.

“In the restaurant, we installed six 4430 Smart IP loudspeakers in the RAW aluminum finish with two 7050 studio subwoofers to deliver smooth low frequency performance,” said Jäppinen. “This reflects the Finnish fusion food and the wider design of the space. They’re mainly responsible for background music, but, if needed they can connect to wireless microphones for meetings and announcements. Close to the restaurant is a meeting room that can be booked for corporate events, and here we installed two more 4430 models in black. 

“In the lobby of the spa, we chose two more black 4430s—while the toilets and changing rooms are equipped with two ultra-compact RAW 4410 loudspeakers. Each of the 10 suites has its own Genelec system, too. Two 4020 installation loudspeakers in the RAW finish are connected to a TV, with additional Bluetooth receiver connectivity if guests want to play music from their own devices. Three black 4430s also deliver background music to the reception and lobby area.”

Viking Pro opted for a weather-proof loudspeaker solution for the outdoor pool and spa, with these and the Genelec models all connected to an LD Systems Dante audio interface, which acts as a network hub for the entire system. “Smart IP loudspeakers are great to work with because everything is sent over a single CAT cable; audio, power and management, making it very easy to install,” noted Jäppinen. “We also used Smart IP Manager software to help with configuration and room equalization.”

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Genelec Smart IP Manager system offers easy installation in any acoustic environment, allowing analysis and corrective equalization of problematic room acoustics. Viking Pro also used Smart IP’s public API to design a custom tablet to help with simple system control. Staff can access the different zones by using the tablet, and instantly change volume levels or content if needed. 

“Panorama Hotel was an interesting project from an audio point of view because the design of the space guided the design of the system,” concluded Jäppinen. “Genelec is a local brand that’s built on heritage, which was important. It’s a huge bonus that the loudspeakers sound so good. This project has been in the pipeline for a long time and the feedback so far has been excellent. Genelec has really helped create a harmonious experience across the entire complex.”

When new owners OC Local acquired the long-established The Pizza Store in Laguna Hills, it engaged Dan Burdett of Laguna Hills, CA-based dB Media Services to provide a new audio system that would deliver premium quality at a competitive price. dB—which specializes in high-quality AV solutions for commercial premises—had previously tidied up a third-party install at one of the restaurant group’s other venues and OC Local were keen to achieve the same audio standards for their remodeled new venue. It was Burdett who recommended, designed, and installed an Optimal Audio system for The Pizza Store.

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“Optimal Audio was a great option for this project because of its high-performance/low-cost ratio," he explained. "Restaurants don’t always have the required budget available for media technology, so the Optimal Audio product matched the needs of the budget without any audio compromise, as well as meeting the high performance standards expected by dB Media.”

The refurbished store comprises a dining area of more than twelve-hundred square feet, accommodating sixty to eighty guests who are able to watch sports on eight 4K 65-inch displays. dB Media Services installed four Optimal Audio Cuboid 8 two-way, passive 8-inch loudspeakers with yoke mounts, distributed equidistantly on the ceiling, supported by a single Sub 10 low-profile, sub bass loudspeaker, also ceiling mounted in a central position. A single Optimal Audio SmartAmp 30 4x250W amplifier with integral DSP drives the system.

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“The system was trouble-free, straightforward to install and sounds great," Burdett concluded. "The client is very happy with the high performance and value offered by the Optimal Audio products.”

The LEGOLAND Windsor Resort unveiled its newest accommodation—Woodland Village—in May 2024. Designed for a tranquil family stay in a woodland retreat, Woodland Village also encompasses an entertainment and hospitality space, The Clubhouse Restaurant and Bar, which required the integration of an immersive, zoned EM Acoustics audio system to enhance the guest experience.

David Shepherd of DS Audio led the sound design on the project, having worked with LEGOLAND Windsor Resort on previous areas within the park. Shepherd collaborated closely with the internal technical team and integrators, JPSL, to design and install a full EM Acoustics system that would provide immersive background audio and sound reinforcement for onstage performances.

“The Clubhouse required highly intelligible, zoned audio and an entertainment system to support a small stage area that sits alongside the restaurant and bar,” explained Shepherd. “They wanted to bring the ‘woodland feel’ inside, so we used the sound design to produce a soundscape that could play different bird and wildlife sounds in a realistic, immersive way. The system also needed to be able to switch to a performance system for audiences to enjoy the on-stage entertainment, so versatility was key.”

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Shepherd is familiar with EM Acoustics, having worked with their products for several years. One of the key requirements for the park was that the system would integrate into the site-wide Q-SYS infrastructure—which EM Acoustics’ amplifier range offers—while the LEGOLAND team were already confident in EM Acoustics loudspeakers as they have been used on several installations within the resort in previous years.

The Clubhouse space was split into four audio zones for the purpose of the sound design. Zone 1 comprises the bar and open entertainment area. The other three zones are defined to facilitate the immersive audio effectively and enable The Clubhouse management to extend or reduce the background audio during performances, depending on audience size and preferences.

In Zone 1, the small stage area is equipped with a pair of EMS-81Xs and an S-48 subwoofer. Stage foldback for monitoring is through a single EMS-61 loudspeaker. An Allen and Heath mixing console and Sennheiser EWDx head-worn and handheld mics provide a complete toolkit for hosting a variety of family-friendly performances at The Clubhouse.

The remainder of zones 2-4 are installed with a total of 48 EMS-41 loudspeakers to facilitate the immersive system, with low-end reinforcement from a further three S-48 subs. Four DiQ10D amplifiers from EM Acoustics complete the system, with each loudspeaker on its own channel to allow for the independent control needed in an immersive installation. Per Shepherd, all loudspeakers are hidden behind foliage in the ceiling, a benefit of the EMS-41.

To create the immersive environment, complete with a dizzying array of birdsongs and woodland nature sounds, Shepherd created over a dozen audio stems of differing lengths and contents in both mono and multichannel formats. Each stem has its own individual mapped route of loudspeakers to travel across the space. This logic was then installed into the Q-SYS System, where 16 channels of audio playback are looped in sections throughout the day to achieve an immersive experience that sounds natural and random.

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As visitors pass through the space, the sounds of nature appear to move with them, creating an unforgettable experience, especially for younger clientele. The ability of EM Acoustics loudspeakers to reproduce sounds accurately and naturally has been key to the project’s success. “EM Acoustics products are fantastic for creating immersive environments,” confirmed Shepherd. “When you’re looking for as natural a sound as possible, such as when replicating a British woodland, the accuracy of the loudspeakers has to be flawless.”

Since its recent inauguration, the sound system at The Clubhouse has already garnered significant attention and positive feedback. “With a great atmospheric track and system design by DS Audio, brilliant audio quality from EM Acoustics’ loudspeakers and installation amps, and full integration into our existing Resort-wide Q-SYS ecosystem, we have a system that not only creates the perfect background atmosphere but can also deliver the audio for nightly entertainment, as well as bigger events should we need it," Shepherd concluded.

SNA Displays retrofitted an outdated façade display at Live! Casino & Hotel Maryland with a 134-foot-long LED video display. We sat down with Pete Simon, SNA Displays’ sales director for out of home, to find out more about the new, eye-catching display.

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SCN: How long did the project take from start to finish?

Pete Simon: The demolition and main installation period took three weeks, and then another week on site to install the custom-fitted façade corner, cladding, and bird proofing.

SCN: What was installed and why was it selected?

PS: SNA Displays installed a 16mm EMPIRE Exterior LED video display that measures 18.1x134.5 feet (345x2,560 pixels) and is combined with customized LED video sticks for a tapered corner piece. The LED strips were built at 160mm wide and are self-contained units that allow for full video content and pixel-perfect control. 

They wrap the corner of the building creating a tapered, extended visual. The resort needed a better-quality, higher-resolution video display, and the new screen has approximately 50% more pixels than the previous one. ACCENT LED sticks were the right product for the corner piece given their versatility in being able to show high-end video or dynamic lighting effects, and of course they play well with our conventional video display products.

SCN: Were there any challenges in the installation? 

PS: The display and cladding systems had to be carefully surveyed, designed, and installed to fit the existing structure without any gaps to prevent birds from roosting behind the display. Hundreds of linear feet of cladding were measured and fit precisely to match the building facade, including the custom-angled building corner with LED strips, wrapping from north to west elevations.

SCN: What content is being displayed?

PS: The LED spectacular is primarily used to promote upcoming events and activities at Live! including concerts at THE HALL.     

SCN: What has been the response from the casino/customers?

PS: The response to the new display system has been great. The casino was appreciative of the SNA Team and the final outcome. 

“The team at SNA Displays is top notch,” added Ryan Dewey, director of audio visual at Live! “Their project team is very attentive and very easy to collaborate with. We are very happy with the end result of this project.”  

You can find out more in the case study at SNA Displays.

Crestron solutions are now installed in more than 40 hotel and casino properties on or near the Las Vegas Strip, including the world's largest sportsbook at Circa Resort & Casino and the luxurious amenities at Palms Casino Resort. Integrated solutions enhance guest experiences by providing seamless control over lighting, shading, audio, and video at the touch of a button, while providing seamless integration of property and guest room management systems.

“Reaching this milestone is a testament to Crestron’s dedication to innovation and excellence in the hospitality industry,” said Michelle Guss, VP of hospitality at Crestron. “Our technology is designed to meet the unique demands of high-traffic environments, ensuring reliability and performance guests can enjoy and staff members can count on."

DM NVX AV-over-IP Platform Powers World’s Largest Sportsbook

Located on historic Freemont Street, Circa Resort & Casino opened its doors in 2020 with a focus on becoming the premier destination for sports viewing and betting. Circa strived to create an experience and atmosphere that would draw guests in and keep them coming back. The property boasts the world’s largest sportsbook and the eye-catching destination Stadium Swim, both of which feature predominant screens that made visual impact and technical reliability primary considerations throughout the design process.

With digital content and engaging streams being a focal point throughout the property, selecting a dependable AV distribution system poised for future growth was imperative. After evaluating many solutions, the AV team at Circa selected the DM NVX AV-over-IP platform because of its ability to synchronize the same content to be sent to multiple screens across the property as well as support 4K broadcasts as that becomes more available.

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"Being an entertainment hub that streams live events, we are expected to immediately route content throughout the entire space quickly. Thanks to the DM NVX platform, we can do just that," explained Paul Ballard, CIO, Circa Resort & Casino.

Stadium Swim features six pools, a 40-foot HD screen, and three distinct levels for viewing. The multi-level destination is open 365 days a year and is ideal for watching a big game or streamed event. Stadium Swim relies on an extensive DM NVX technology deployment: A combination of encoders and decoders feed live content to the screens, ensuring guests can watch the action in real time without worrying about latency.

The Circa property also offers the world’s largest sportsbook, featuring a 78-million-pixel screen spanning 145 feet that's also powered by the DM NVX platform to provide television streaming entertainment throughout the venue. The space has a 1,000-person capacity with stadium seating, further elevating the viewing experience on a large scale. For a more personal setting at the table games, there are opportunities for staff to change the channel or adjust the volume on the smaller TVs to cater to the needs of the customers in that area.

Beyond the prominent entertainment options onsite, Circa provides several other offerings, including bars, restaurants, shops, and the Circa Ballroom. All these public areas feature Crestron Control to adjust lighting scenes, audio levels, and video feeds. The Circa Ballroom and expansive meeting rooms offer AV control that allows content to be shared seamlessly and tailors the space to fit the needs of the host. The team can use a tablet to control any TV screen or change the audio levels in any public space. The Crestron system allows the team to display video content anywhere on the property and control it centrally.

The Technology Behind Palms Casino Resort  $690 Million Renovation

About 6.5 miles away, the Palms Casino Resort's suites and villas, as well as the 95,000-square-foot casino area, create an all-encompassing, memorable experience for its guests. As part of a multi-faceted $690 million renovation, Palms needed a robust solution that would deliver intuitive automation throughout the entire resort. The Palms Casino Resort worked with H Waldman and his team at National Technology Associates to design a system that would enhance the stay of the guests without being overwhelming.

By standardizing on Crestron technology, guests and staff can create an optimal experience no matter where they are in the resort. Throughout the high-end suites, guests can take control into their own hands using a Crestron TSW touchscreen, adjusting lighting and shading as well as the thermostat with the touch of a button. Beyond customizing environmental controls, guests are also able to manage the hospitality system in the suite, including the interactive TV.

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Meanwhile, the Palms staff can use Crestron technology to adjust the unique setting of each restaurant to create an atmosphere that matches the menu. Predetermined scenes allow any member of the staff to select the perfect setting with the Crestron lighting and shading solutions in the restaurant at any time. Crestron DigitalMedia technology distributes digital content throughout the restaurants and provides the flexibility to add more displays in the future.

Inside the casino, guests can participate in more than 40 table games and 1,300 digital games on the casino floor. Unlike other areas of the resort, the Crestron lighting solutions in the casino are programmed according to the time of day; they are timed to provide ambient lighting throughout the casino. Audio control is accomplished via a Crestron touchscreen that can independently control every speaker zone in the entire casino, save and recall volume-level presets, and schedule when those presets are selected.

Located in Smithfield, RI, The Trap North, offers a menu that puts a twist on traditional pub fare with distinctive flavor concepts and pairings. The Trap North balances its food selection with an equally high-quality entertainment experience, so the restaurant staff knew a quality sound system was required. The Trap North turned to LEA Professional’s amplifiers and Cloud platform to deliver sound as impeccable as the menu.

Live music plays throughout the restaurant's spacious interior and, in the summer months, on the outdoor patio from Wednesday through Sunday. The Trap North contacted Mark D’Elia at Warwick, RI-based SoundFX. a firm with over 30 years of experience in AV integration.

“I like to design systems that don’t require service calls on weekends,” said D’Elia. “So I try to come up with something that I think will be super easy to use, very reliable, and can be fixed if I’m not physically onsite. LEA Professional is that system. The LEA Cloud allows me to troubleshoot from anywhere and has made a drastic difference in my response times, it’s improved the entire experience.”

[Cloud Power: Predicting the Future]

D’Elia specified three Connect Series 704 4-channel amplifiers with 700 watts per channel, and one Connect Series 168 8-channel amplifier with 160 watts per channel, along with utilizing the LEA Cloud platform. As part of the Network Connect Series, its Internet of Things (IoT)-enabled professional-grade amplifiers, the CS704 and CS168 are designed for small to medium-scale installations such as The Trap North. 

To accommodate every area in the restaurant, the sound system can be remotely controlled by a staff member in each zone with strategically placed controllers. This way, one host can control the outdoor sections, vestibule, and the private dining area, while another host controls their section and the outdoor bar. 

D’Elia has specified LEA Professional amplifiers in several installations, all with rave reviews, and plans to continue using the technology in the future. He noted LEA Professional’s quality among the top reasons he has chosen to standardize upon them. “We chose LEA because of their quality, reliability, and flexibility. We like the fact that you get a ton of power. There’s a ton of good sound quality coming out of these amps, and it can’t be beat.”

“The Trap North atmosphere is absolutely electric during the night, and the live entertainment backed by a great audio system design and installation is responsible for that,” said Brian Pickowitz, VP of marketing at LEA Professional. “This venue perfectly represents how pristine audio can bring people together, and we’re honored to have contributed to The Trap North and SoundFX’s success.”

Hotel Verdant, a new five-story boutique hotel in Racine, WI, is redefining sustainability in the luxury hospitality market. As the hotel strives for LEED Gold certification, every aspect of the property was meticulously examined, with lighting being a pivotal component. AV integrator Digital Living selected Legrand’s Vantage lighting controls, which integrate the hotel’s many lighting fixtures, motion detectors, and daylight sensors to achieve lighting that automatically adjusts based on time of day, amount of sunlight, and occupancy.

[Sustainability: A Pro AV Progress Report]

After labor, energy consumption is the second largest cost for hotels. Lighting, space heating, and water heating represent close to 60% of total electricity use. Energy costs typically range from 4-6% percent of hotel costs, but for historic and luxury properties such as Hotel Verdant, the number can climb to 10% or more.

Recognizing lighting control as a key avenue for efficiency, Hotel Verdant sought ways to reduce waste while showcasing sustainability to guests. “The hotel industry is all about creature comforts, which can create a lot of unintentional waste,” explained Michael Godfrey, CFO of Hotel Verdant. “For example, the hallways that lead to guest rooms traditionally stay at full brightness 24/7, whether or not there are occupants. We wanted to explore how our lighting could be deployed in such a way that it would not only conserve energy but also show guests what sustainability looks like as part of their experience.”

Working with Digital Living and Ring & DuChateau, an engineering consulting firm, Hotel Verdant’s goal was to create a much greener lighting design, with intelligent lighting in its lobby, hallways, gym, administrative offices, and other areas. A significant challenge was ensuring the lighting design complemented the architecture and décor while reflecting the hotel's unique modern style and Danish heritage. The installation was completed last July in time for the hotel’s grand opening on Aug. 1 (its restaurant and rooftop bar opened on Aug. 7).

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Vantage lighting control was selected based on its flexibility and optimal control. “I’ve used Vantage for over a decade,” said Shireesh Reddy, president of Digital Living. “What sets Vantage apart is that it’s mindful not only of the control and integration experience but also design. It offers the freedom of design, scalability, and intelligence that modern lighting design projects need. I can program all sorts of sequences to fit any desired experience, and it fits a much greater load—48—in one enclosure compared to other controllers that only do 36, which was a must for Hotel Verdant.”

Vantage partners with leading fixture manufacturers as part of its Fixture Alliance, including Tech Lighting, one of the 20 fixture manufacturers used in Hotel Verdant. The partnership ensures interoperability and provides integrators with preconfigured profiles, which are available within Vantage’s Design Center software and help speed up programming.

Hotel Verdant achieved a luxurious lighting experience that seamlessly blends sustainability with style. The Vantage system, integrating more than 100 motion and daylight sensors, features more than 20 programming sequences. In the hallways, administrative offices, and other work areas, the motion sensors detect when someone is present and raise the lighting level; when no one is detected, they automatically dim, cutting down on energy use. Vantage EasyTouch Glass keypads and third-party touchscreens were also selected for the project.

The hotel bar, Eave, takes advantage of Vantage’s astronomical clock, which automates the bar’s lighting. Ten minutes before closing time, the system flashes the lights to notify occupants that the lighting will be powering down.

In the lobby, which is surrounded by windows, daylight sensors automatically detect when there is greater amount of sunlight in the room and adjust the lighting accordingly (though the system can also be controlled manually via keypads). In this way, Vantage provides both a more energy-efficient and human-centric lighting control experience.

[Sustainability in Pro AV: Logitech Transitions to Recycled Plastic, Next-Life Materials]

“Most people are used to walking into overly lit rooms and hallways,” explained Reddy. “Vantage helps to craft lighting that looks and feels different. This is a very unique way to operate a hotel that is part of the Hotel Verdant experience.”

“Sustainable solutions such as Vantage add immense value,” added Godfrey. “It’s part of our vision, saves money and energy, and showcases to guests what’s possible in their own homes.”

The owners of Scores sports bar in downtown Boston had some big shoes to fill when they purchased what was formerly The Fours Restaurant & Sports Bar. Since 1976, the establishment has been the place for diehard Bruins, Celtics, Sox, and Patriots fans to gather on game days. At Scores, the 6,300-square-foot, bi-level stomping grounds still cater to these core customers, as well as the next generation of patrons, thanks to the addition of several smart systems from Snap One during a massive cosmetic and technological renovation.

“Sports always will be a huge part of our identity—and as diehard fans, we would never want to change that,” said Tyler Smith, Scores general manager. “We want to be top-of-mind to everyone from our fellow Boston sports fanatics to groups looking for something fun to do on a Tuesday night.”

A thoughtful approach to the addition of technology would help the Scores management team achieve this goal while keeping the establishment’s original championship DNA intact. Perhaps the most noticeable and appreciated update are the 32 displays across the walls. Carefully integrated into the building’s original exposed brick walls and millwork, and without detracting too much from the decorative sports memorabilia, the commercial-grade displays are arguably the biggest draw of the new business.

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“There isn’t a bad seat in the house,” says Jason Record, owner of Rexx Home Systems, the tech integration firm hired for the transformation. “No matter where you sit, you can see multiple games.”

Generous screen sizes from 55-98 inches, as well as the tilt mechanisms of the Strong mounts from Snap One, enhance the view. With 50 commercial-grade speakers and subwoofers installed inconspicuously within the ceiling, Rexx made sure patrons would never struggle to hear the gameday commentary, either.

Game Day Control

Stretching across multiple levels, Scores would require an equally expansive AV distribution system, as well as a simple way to manage and control it. Rexx charged Snap One’s Control4 automation platform, along with its Binary MoIP (Media-over-IP) system, Triad electronics, Control4 entertainment and automation controllers, and other technologies with these critical tasks. Highly customizable and interoperable, the suite of products allows the on-duty manager to distribute multiple streams of high-resolution audio and video from a wide array of sources to select TVs and speakers.

The system can be controlled via a Control4 smartphone app or a 10-inch Control4 wall-mounted touchscreen. Rexx layered in Control4’s MultiDisplay Manager software to streamline the navigation process. Instead of scrolling through options, users refer to and select from a virtual layout of Scores’ AV sources, TVs, and speakers.

“It’s so much more efficient than walking throughout the bar with an armload of remote controls,” Smith said. “We can get everything up and running just the way we like it in seconds.”

Scores can also fine-tune the AV distribution to the needs of its diverse customer base. “If someone is renting a section of Scores for a private party, for example, music and a slideshow on the 98-inch screen can play there while the rest of the facility stays engrossed in the sports action,” Record explained.

[Every Day Is Game Day]

Automated lighting scenes enhance the ambiance, and the same Control4 user interface that controls the AV signals makes it easy for Scores managers to dim or brighten lights throughout the facility. Integrating Score’s lighting into the Control4 platform proved relatively straightforward, accomplished by swapping the building’s existing wall switches for smart dimmers and switches from Control4 and some programming work. To maintain the comfort of the bar for both customers and employees, the Scores HVAC air conditioning and heating system is also integrated within the system. With six thermostats, the entire HVAC system can be controlled via Control4 remote or app.

Focus on Connectivity

Reliable, stable Wi-Fi access is another important component of customer satisfaction at Scores. Rexx delivered it via the installation of multiple Araknis Wi-Fi access points and connecting them to a Pakedge networking system from Snap One.

“No ordinary networking solution would be able to handle the heavy bandwidth demands of the many connected systems and support simultaneous Wi-Fi users,” Record said. “The robustness of Snap One’s suite of products and the technical expertise of their service and support team ensured the proper transmission throughput, speed, and coverage was achieved.”

The networking system also enabled the creation of several independent VLANs, one of which was assigned exclusively to a new ClareVision NVR and 25 Clare Controls surveillance camera, which keep vigil on the property, inside and out. “Assigning cameras their own slice of the network helps maintain image clarity and doesn’t impact the clarity or reliability of the AV systems, control, and lighting systems,” Record explained.

As the legacy of the beloved 48-year-old sports bar lives on, the results of the recent tech update speak for themselves. “Regulars and newcomers alike love what we’ve done with the space,” Smith noted. “It’s been an overnight success and a real boon to business.”

Recent visitors to Central London have probably noticed WatchHouse, a new chain of design-conscious cafés. Tateside, a London-based integrator, has added digital signage, background music, and other AV/IT solutions across several of the chain's 15 locations, and will support the brand's expansion moving forward, including the opening of new locations in the United States.

"WatchHouse sought a partner to handle both IT and AV aspects during the scaling of their operations,” recalls Jack Cornish, technical director at Tateside. “We’re providing them with a complete solution, from initial design through to implementation and ongoing support."

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The cafés offer hot drinks and food in beautiful surroundings served by a passionate team of coffee professionals. Around the corner from the chain’s inaugural Bermondsey House is its Roastery, which allows WatchHouse to create unique local blends and premium coffee across all its locations. WatchHouse is recognized for the stylish interiors of its branches and works with interior designers to define and elaborate on the distinctive aesthetic of each location.

Maintaining each House’s individuality may present a challenge when it comes to scalability—but has instead proven to be an opportunity for the Tateside team, which can showcase the versatility of their skills and the diversity of the AV brands they work with by providing bespoke solutions at each House.

For background audio, for example, Tateside specified loudspeakers in various formats. "One example of the work we’re doing with WatchHouse is the Fenchurch Street branch, where we utilized Origin Acoustics discreet opening speakers and subwoofers to provide a great audio experience with minimal visual impact,” Cornish explained. Tateside also installed compact Powersoft DSP amps with simple user control provided by on-wall control panels.

Some of the latest locations have included digital projection for menu displays, which required careful placement of projectors within joinery or walls. “An Epson 4K super-ultra-short-throw laser projector is used to display the digital menu onto a beautiful solid marble wall,” said Cornish. “We used a 4K BrightSign player, as we love their reliability, and we used Embed Signage for our cloud-managed CMS for all remote content management and scheduling.”

[Enabling Pain-Free AV/IT Convergence]

Tateside not only designs and integrates the AV system for WatchHouse, but also provides a comprehensive solution covering passive and active IT infrastructure and ongoing support. “Whilst the backend stays the same, each House requires something different, so we’re drawing up the plans for each branch, organizing and fitting the Wi-Fi, the switches, the routers, dealing with the ISP and the AV system,” Cornish noted. “After the installation is complete, we’re then available to provide support in case of any issues and keep the system up to date through our Managed Services team.”

WatchHouse plans to open 500 Houses by 2033. Tateside is currently working on active projects in several other London locations as well as New York City, with additional Houses in the pipeline. “As WatchHouse grows, it’s reassuring to know that our technology needs are entirely taken care of by Tateside,” said Roland Horne, CEO and founder of WatchHouse. “Each of our Houses possesses a unique identity—and working with the Tateside team we’re able to retain the same language of our spaces whilst ensuring a consistent high-quality execution of the technology."

Red Hawk Casino, located just north of Sacramento, has recently elevated its sports bar experience with a new entertainment system with the help of RGB Spectrum. 

RGB Spectrum's Galileo video wall processor was chosen due to its versatility, support for diverse digital and IP-based signal sources, display layout flexibility, exceptional 4K image quality, and straightforward installation process. The processor seamlessly integrates with the casino's existing setup and offers many benefits that enhance the viewing experience.

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Cal Coast Telecom, based in San Jose, CA, selected RGB Spectrum's Galileo video wall processor to power the casino's new video wall, resulting in an enhanced visual experience for casino patrons.

The Galileo processor powers a colossal 27.8x8.9-foot video wall, composed of Planar's brilliant TVF1.8 LED displays, boasting an impressive resolution of 4480x1440. This processor delivers a high-quality video processing performance, ensuring a real-time viewing experience with 4K image quality. With this solution, the bar now offers an array of sports events and highlights that keep patrons engaged and entertained. From professional to collegiate and amateur sports, the video wall showcases football, baseball, basketball, hockey, horse racing, and much more worldwide.

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"One of the key benefits of RGB Spectrum's Galileo processor is its remarkable ability to display 44 images simultaneously with the flexibility to resize and re-position the images," said David Hallmark, audio video engineering manager for Cal Coast Telecom. Operators can swiftly switch and route input sources, choose from customizable, pre-set display layouts, and resize and reposition display windows using the processor's intuitive, built-in GUI.

Made in DR is a lively Miami restaurant and bar bringing Dominican Republic cuisine, energy, and music to the city’s Wynwood neighborhood. To help transport visitors to the restaurant’s island theme and immerse them in the Dominican lifestyle, the venue deployed a sound system built using Pioneer PRO AUDIO’s technology.

Before opening in March 2022 owners of Made in DR, Ray Cuevas, Lex Prez, and Wilkens, made it a goal to reflect Dominican roots in every aspect of the venue. Since its opening, guests have continued to visit for the venue’s friendly and authentic atmosphere, from authentic Dominican food to music to dancing and live concerts. 

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To create a pleasant and memorable atmosphere throughout Made in DR’s diverse spaces, including a nightclub, lunch spot, and dining area, the owners understood the importance of having a sound system that balances energy and versatility. To ensure this standard would be met, they enlisted Mike Piscitelli, CEO at Soundworx Pro Audio and his partners Keith Macaluso and Michael Zielny, to provide their industry knowledge and experience for the installation. 

Piscitelli and his team combined Pioneer PRO AUDIO’s XY Series and CM Series, with its K Series Amplifiers throughout the venue to create a high-quality sound system by utilizing the product’s audio capabilities to combine power and technology.

“With such a versatile space, we knew we needed an audio system that could adapt,” Piscitelli explained. “We had used Pioneer PRO AUDIO’s technology in previous projects and recognized its flexibility to adjust to the ever-changing landscapes of multi-zoned venues would be a great solution for Made in DR’s audio needs.” 

[Inclusion through Audio]

Given the venue’s various audio needs, Piscitelli chose Pioneer PRO AUDIO’s XY Loudspeaker Series as an essential element of the solution. The series’ unique high- and mid-range blended design produces a tightly-controlled sound dispersion for an extraordinarily natural sound. This powerful wave throws a great distance, filling all corners of a room with bass, punch, and clarity for the audience.

Additionally, Piscitelli’s team utilized Pioneer PRO AUDIO’s K Series Amplifiers to optimize the performance of the club’s loudspeaker system with presets and networked DSP. The compact 2-Channel professional power amplifiers with DSP and AESOP Ethernet interface amps combine industry-leading energy efficiency with high power output for maximum performance. 

“Choosing the right combination of products for the audio system can get complicated, especially in this type of venue,” Piscitelli added. “That was a huge reason we selected Pioneer PRO AUDIO because it is durable and reliable. The technology complements each other, making it user-friendly for the staff while providing peace of mind to the installer.”

[Better Sound for Joyful Noises]

To meet the venue’s need to conceal systems in certain areas, Pioneer PRO AUDIO’s CM Loudspeaker Series was the perfect addition to complement the XY Series. Strategically placed throughout the venue the 4-inch surface mount loudspeakers are ideal for decreet installation in a variety of indoor or outdoor spaces where reliability is crucial.

“The Made in DR installation is an opportunity for visitors to experience the magic that can come from combining sound, conversation, and movement to form an environment that celebrates culture and identity,” noted David Sullivan, Director of Business Development at Pioneer PRO AUDIO. “We are proud that our products were able to aid in creating perfect chemistry between sound and presence in each space.”

When foodpreneur Jorge Castro founded the Pearl West Restaurant Group in 2017, his goal was to provide guests with an alluring dining experience in each location. When planning the launch of his latest restaurant, DIOSA, they wanted the restaurant to reflect an elegant and luxurious environment. The sound system also needed to reflect that atmosphere, and LEA Professional’s technology was the perfect solution.

Embodying earthly elements throughout its signature cocktails and Latin American-inspired menu, DIOSA’s guests are immediately transported from the restaurant in Downey, California, to the heart of Mexico. To create a fully immersive audio environment across the restaurant’s sixteen zones, including a massive bar, main dining area, stunning patio, and gorgeous restrooms, the Pearl West Restaurant Group leadership recognized the importance of deploying technology to ensure vibrancy and cross-functionality.

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To set the ambiance for each zone, DIOSA needed amplifiers that would supply reliable and sustainable connections. The Pearl West Restaurant Group contacted manufacturer’s representative Geer Tech to provide an audio system compatible with its high-energy needs that would provide flexibility throughout the venue. After a tour of the Geer Tech Experience Center in Huntington Beach, Pearl West decided that LEA Professional’s technology would be an exemplary fit for DIOSA’s audio needs. After being connected with local integrator Gridworks, the final pieces were put into place for DIOSA’s grand opening.

Account manager at Geer Tech, Kenny Miller, was responsible for the installation. “The Pearl West Restaurant Group was looking for a system that would produce granularity and control,” Miller explained. “LEA Professional’s technology was the ideal solution, as it had both remote controllability and the capacity to adjust different sound settings. Everything this project required was built into this one LEA Professional package.”

Gridworks deployed the LEA Connect Series 354 and the LEA Connect Series 704. The CS354 is a 4-channel amplifier with 350 watts per channel and powers the ceiling and exterior loudspeakers. The CS354 supports HiZ (70V or 100V) or LoZ selectable by channel, which was perfect for DIOSA since they wanted to use a mix of low- and high-impedance loudspeakers. The 4-channel CS704 offers 700 watts per channel and powers the subwoofers deployed throughout the venue. Both Connect Series amplifiers are professional-grade and suited for small to medium-scale installations.

[Now Hear This]

The Pearl West Restaurant Group wanted the ability to monitor and control the restaurant’s amplifiers remotely, so the security and functionality of the remote connection were essential. SharkWare, LEA Professional’s advanced amplifier control software, was installed to facilitate remote connectivity and onsite commissioning. SharkWare works to monitor the status of connected amplifiers and allows users to adjust several system settings from anywhere. In addition to SharkWare, DIOSA is also utilizing the magic of the LEA Cloud to control their amplifiers and solve connectivity issues.

“We couldn’t be happier with our sound system,” Castro shared. “Given the Pearl West Restaurant Group is based in Southern Washington, and DIOSA is in California, we needed an audio system that could be controlled virtually. We were completely blown away by the system’s versatility and remote-control access. LEA Professional’s integration between its amplifiers and cloud technology makes working between restaurants seamless.”

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Since the doors opened for DIOSA, the LEA Professional sound system put in place has worked flawlessly. As the Pearl West Restaurant Group looks to expand its establishments, it plans to integrate LEA Professional amplifiers and software moving forward.

“LEA Professional is proud to be a part of providing an immersive and unique environment for DIOSA guests, ” said Scott Robbins, vice president of sales for LEA Professional. “Our goal is for our technology to provide users with strong connection and convenience within their audio systems, and through this complex integration with DIOSA, we were able to reflect just that.”

The newly opened Bankroll is a new take on a Philadelphia sports bar with an Electrosonic installed 1 SOUND audio system and 1,200-square-foot LED screens. This 13,000-square-foot and 350-plus seat restaurant and entertainment-viewing social experience—built in the restored 1928 art-deco Boyd Theater—is an impressive addition to Center City’s nightlife. 

“I think are going to change the game on how people come together to experience sports and live events with our range of access levels and experiences,” said CEO, Padma Rao. “We’re encouraging guests to look up at the same big screen together, celebrate big wins and monumental moments with the table next to you, and ask for advice on the under from a real person that’s sitting across the bar. We’re bringing people back together with technology rather than keeping them apart.”

[I Love It Loud] 

For the main entertainment and bar space the two-level ‘Big Game Room’ sits behind the theater’s restored marquee. On either side of the center wall LED screen is a 1 SOUND Tower 2 System hung as the room’s main PA system. The Tower 2 System, consists of one Tower LCC84 rigged to a SUB310 using the Tower Rigging System accessory. This system is commonly configured as a system that sits on the floor; however, for this application Electrosonic hung the subwoofer and the Tower cardioid column with the desired angle. The Tower LCC84 has a wide dispersion of 120 degrees with a clarity that shines for the TV playback audio that will be amplified. The cardioid behavior helps limit room reflections in this multilevel space where the original art-deco stain glass is situated behind the main speaker hangs, resulting in more sonic intelligibility for the space.

In the off-set dining rooms, Electrosonic installed Cannon C6s above the screens with distributed WSUB45s mounted to the wall using their dedicated C-Clamp. Bankroll is set up to entertain private events and viewing parties, so Cannon C5s are also used on either side of screens in dedicated private event areas. The energetic atmosphere is set from the minute you walk in, with two full-range Cannon C6 situated in the reception area.

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“Our decision to build this next-generation sports and entertainment venue was born from the fact that Philadelphia has the greatest fans in the world, and we saw a white space for a high-end venue that would bring people together for a new kind of viewing experience,” noted Rao. “The commitment that Philadelphians have for their teams is incredible, so why not give those passionate fans the best place to watch the game?"

Dynamic Sound Level incorporated a custom 1 SOUND audio system into the newly renovated landmark restaurant, Oregon Grille, in downtown Baltimore. Dynamic Sound Level has worked with Atlas Restaurant Group on previous projects and decided to incorporate 1 SOUND into the audio design after becoming more familiar with their products and taking advantage of the 1 SOUND Custom Shop.

“I can’t say enough how pleased I am as well as the owners, who have already requested we use 1 SOUND on the next project," Mike Denoe, director of Dynamic Sound Level. "The clarity of the piano and vocals from the singer is beyond any other product we have used. The color match was perfect, and the architect was very happy. 1 SOUND was the perfect match for this project; looking forward to future projects with 1 SOUND.” 

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The audio design for this premiere restaurant in a luxuriously renovated 19th-century stone farmhouse utilizes 1 SOUND’s Cannon Series, which boast extended low-end and high-fidelity sound quality. The architect was able to color match the speakers to the mahogany wood ceilings. Throughout the restaurant were mounted C4i’s in custom brown with matching C-Clamps. Near the bar were Cannon C5’s and a discreet FSUB45, with one Cannon for a to be used as a monitor for performers.

When Chef Mimmo Alboumeh opened his latest venture, the Buckhead Atlanta restaurant Botica, he quickly gained a loyal following of customers and restaurant critics/journalists alike. Botica features fare based on two of Mimmo’s favorite national cuisines—Spain and Mexico. But delectable and delicious food is only part of the recipe that makes up Botica. Featuring a warm and engaging atmosphere, Botica occupies 5,000 square feet of open indoor and outdoor seating, a private dining room and an audiovisual system with 41 high-definition flat-screen TVs fed and controlled by components from Key Digital. When it came to designing and installing the AV system, Chef Mimmo looked for expertise in audio/video and system integration along with proficiency in all aspects of the restaurant business. Based on those criteria, he hired Daniel “Dano” Kirk of Kirkyard A/V.   

Kirkyard A/V has a rich history in both the restaurant and A/V industries. Dano Kirk began his career working in restaurants and hospitality in the mid-1980s. After several hospitality jobs, owning his own restaurant and consulting for many of his former co-workers and associates about both restaurant operations and existing and emerging technologies, he formed Kirkyard A/V, a specialized system integration firm that understands restaurant operations and the technologies that help restaurateurs function efficiently.  

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“I’ve been involved in the restaurant industry since I was about 14 years old,” stated Kirk. “In the late 90s, after I had moved to Atlanta, the owner of the restaurant where I was working kept saying ‘Man, the service from this technology is terrible.’ I knew how to solve those problems and offered my services. Since then, I have been a go-to resource for restaurants looking to install AV systems that provide the best possible experience for themselves and their customers. The level of knowledge and service Kirkyard A/V provides to our clients is based on my understanding of restaurant operations, which sets us apart from other technology consultants. If you’re going to do things right, it helps to really be immersed in that world from the start.” 

When Kirk was designing the AV system for Botica, he chose to employ components from Key Digital for several reasons: “I definitely appreciate Key Digital products, because at the end of the day, they just work. I also appreciate their customer support. Whenever there’s a complication or something that needs to be looked at or addressed, they’re right on top of it. They’re very easy to work with, and I always feel comfortable installing their products. I’m based here in Atlanta, and I recently did a franchise restaurant in Washington, D.C., for another client, but I never hear from them for follow-up service because the KD system just works. I’ve also got a couple clients down in Florida, which would be a little more convenient for me geographically to visit, but it’s not necessary. I know that if there’s going to be a problem with something, it won’t be the Key Digital piece. And that level of reliability is super-important because it lets my clients concentrate on their food and their customers, not the technology.” 

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One of Botica’s needs was the ability to support vendors doing product launches (a new brand of tequila, for example) in the restaurant for the Buckhead Atlanta market. That meant, in part, being able to show dedicated content on their TV displays for each new brand being launched, while being able to instantly switch to a baseball or football game (or even split up the content to show eight games on eight displays or combine displays to make larger screens). “They wanted to have a higher-end control system for the managers and the staff that was very easy to operate,” states Kirk. He recalls a recent product launch: “With just three or four button presses, all the TVs were changed to what people wanted to watch after the product presentation without having to walk around the restaurant with a handful of remotes and trying to figure out which one controlled what. We just stepped up to the iPad and it was done. We actually added a second iPad for the bar because at night, they were regularly wanting to change the music and instead of having to leave the bar to go around and manually change the program, or leave the iPad off the charger and have it die, we just added another one at the bar to simplify that process.” 

“I spec’d the Key Digital KD-IP822ENC 4K AV over IP System Encoder and the KD-IP822DEC 4K AV over IP System Decoder," said Kirk. "Every display has a decoder, and every source, satellite receiver, streaming service or other auxiliary input device has an encoder. Those all plug into a network switch, which then connects to the iPad. You just open up their KD app, and it allows you to change the source to display, pair a display and source, or pick the video wall and select the source and swipe across the video wall to very simply stretch that image across the video wall screens. It’s all very intuitive and user-friendly. 

“We used the KD-MAX8x8 Audio Matrix Switcher with built-in Audio Pre-Amp. This allows the client to control up to eight sources in up to eight different zones. For example, they can adjust the volume of the music in the bar area, and in the private dining room, they can have a satellite receiver game on (for instance if there are a bunch of Tennessee Titan fans in there that want to watch their team’s game). And then in the patio have a completely different music source to suit that atmosphere. And when there is a live band performing, they can play it over the sound system if they choose. The MZX8x8 is a great little device.” 

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Another advantage Kirk pointed out is how little custom programming he has to do. “Once the devices are configured, the Key Digital app that runs on the iPad finds the devices, does the work, and is rock solid. I have a 20-plus year history with Key Digital and I’ve definitely appreciated their ability to stay ahead of the curve with reliable, intuitive products. The only time I need to return to a client’s restaurant is for their grand opening or a good dinner. Key Digital is a big part of that.” 

A Chicago-area fast casual chain Buona will install Palmer Digital Group's turnkey outdoor digital menu board systems at most locations, beginning with two dual-concept locations with Rainbow Cone. Founded in 1981, Buona brings Chicago flavors—including its signature Italian beef sandwich—to 26 restaurants in surrounding communities. In 2018, Buona joined forces with regional institution Rainbow Cone, which in 1926 opened its original Chicago location and today operates in 10 stores, with two more opening this summer in Orland Park, IL and Bradenton, FL. One of these locations, in Valparaiso, IN represents a Buona/Rainbow Cone dual-concept.

The dual-concept franchise initiative, along with changing consumer habits, inspired Buona to re-evaluate it drive-thru operations. The marketing team was equally invested in the idea, given the challenge of updating multiple, differently sized static message boards in a timely manner. 

“It’s not easy to roll out signage when every location has uniquely sized boards, varying between single, double and triple-panel configurations,” said Mark Kearins, IT director, Buona. “That leaves the marketing team scrambling to create signage for a variety of dimensions, many of which are unique to one site.”

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The Buona team found their answer upon entering Palmer Digital Group’s booth at the 2022 National Restaurant Association Show. The company soon ordered two triple-panel canopy systems for its Valparaiso location—one for each drive-thru lane—and soon-after committed to a larger order for their Bolingbrook Buona location, which adds single-panel preview boards. PDG will also customize the Orland Park Rainbow Cone canopy menu board structure with the brand’s enduring pink polka dots famous to its customers.

Palmer Digital Group also supplied Spectrio PingHD digital signage software licenses for each location, which allow the marketing team to quickly populate pricing changes, limited time offers, and other dynamic content to customers as they journey through the new dual-lane drive-thru configurations. Buona cut the ribbon on its modernized Valparaiso drive-thru experience on April 12, with staff and customers already reporting improvements in business management operations and the customer ordering experience. 

“Palmer Digital Group provides a solution that talks to our point-of-sale system, which makes it easy for us to change menu layouts, link items and adjustment prices,” said Kearins. “New content can be on the screen within minutes and at no tangible expense. There is no more scrambling to create content, and no chance of an expensive mistake such as a static board misprint that costs about $1500 per location.”

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Kearins said that while Buona managed the Valparaiso installation in-house, they are outsourcing the Bolingbrook and Orland Park installation work to Palmer Digital Group. “They have an installation team with experts that understand the electrical and network infrastructure, and we don’t need to bring in a lift to put the canopy systems in place,” said Kearins. “And as we start rolling out menu board systems to other more locations, which we intend to do, we won’t really have the bandwidth to carry the load ourselves.”

Kearins expects to use PDG’s QSRDSMB346-CANOPY systems at most locations, which have three integrated 46-inch Samsung displays and offer overhead shade and protection from wet weather as customers place their orders. Preview systems will favor single-panel pedestal designs that can be lifted into place and securely mounted by two technicians. They are also in talks to install indoor digital menu board systems at several locations, along with “marketing TVs” for promotional digital signage inside Rainbow Cone locations. 

Mahajak Development collaborated with HARMAN Professional Solutions to outfit Grande Centre Point Space Pattaya with comprehensive audio and lighting solutions by JBL Professional, Soundcraft, dbx, Martin, BSS, AMX and Crown.

Located in the seaside city of Chonburi, Grande Centre Point Space Pattaya is Thailand’s first space-themed five-star hotel. The hotel offers a wide range of facilities that combine outer-space-inspired design and innovative amenities, including a nearly 130,000-square-foot intergalactic water park—the largest of its kind in the country. To support guest experiences with the latest technology, hotel owners turned to Mahajak Development to bring their vision to life with a suite of HARMAN Professional Solutions to outfit the complex with a comprehensive audio and lighting installation consisting of JBL Professional speakers, Crown amplifiers, Soundcraft mixing consoles, dbx signal processors, Martin lighting fixtures, BSS network devices and AMX control units.  

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The Space Convention Centre required versatile AV solutions that could support a variety of functions and room configurations. Mahajak installed JBL Control 18C/T, Control 14C/T and Control 19CS ceiling speakers to provide balanced and even coverage throughout the modular meeting spaces. The team also included Soundcraft Si Impact digital audio consoles, JBL BRX308-LA line array speakers and BRX325SP subwoofers to be used as the main PA and mixing system for events requiring concert-style presentations.

Additionally, the team included JBL PRX Series portable speakers and subwoofers for maximum flexibility when organizing spontaneous events in miscellaneous locations. For the lighting component, Mahajak equipped the space with Martin MAC Quantum Wash fixtures to visually enhance any type of event with professional-grade visuals.

In the Space Water Park, the team installed JBL Control 25-1 speakers fitted with IP55-rated WeatherMax foam grilles to protect against inevitable water splashes. Networked by a BSS Soundweb London BLU-100 signal processor, the Control 25-1 speakers provide immersive background music as well as emergency announcements and fire safety alerts. A JBL CSPM-1 dynamic close-talking microphone completes the paging system. Mahajak also installed an AMX NX3200 Integrated Controller and Modero Series touch panels to give staff intuitive and convenient control over the audio system.

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Grande Centre Point Space Pattaya boasts a one-of-a-kind façade design that is permanently projection-mapped with stunning visuals looping on the building itself. The projection mapping content is carried over HDBaseT protocol with AMX DXLink transmitters, which allow the media playback system to remain in a safe location from weather conditions up to 100 meters away. Mahajak also installed a Martin-powered lighting system to enhance and accentuate the projection-mapped façade effects.

To provide a unified audio experience across the building’s entrance and outdoor areas, the team installed AMX7215/95 and JBL ASB7118 two-way loudspeakers treated with WRX weather protection, as well JBL Control 88M mushroom landscape speakers. The entire audio system is powered by Crown amplifiers with digital signal processing provided by dbx DriveRack VENU360 loudspeaker management systems.

[Welcome to the AV Renaissance] 

Mahajak staff pointed out that HARMAN Professional Solutions played a key role in the success of the Grande Centre Point Space Pattaya installation. They also reported relying on HARMAN’s diverse catalog of products to overcome several challenges and deliver a tailored solution that met the hotel’s strict requirements.

 “Grande Centre Point Space Pattaya is a show-stopping establishment that we are proud to be associated with,” said Amar Subash, vice president and general manager, HARMAN Professional Solutions of APAC. “Its distinctive features and unique facilities set new benchmarks for the hospitality industry and is aligned with our mission to create high-level experiences and inspire excellence through our innovative products.”

Situated blocks from the Brazos River and Baylor University in the Silos district in downtown Waco, TX, sits Pivovar—a Czech-inspired, luxury boutique hotel destination serving guests a unique European getaway. Complete with a bakery, restaurant, brewery, beer garden, and a spa with copper soaking baths filled with Pivovar’s Czech-style beer (yes, beer), Pivovar prides itself on providing the ultimate guest experience and chose AtlasIED audio products to help deliver music at the property. 

Pivovar is the Czech word for beer, and with beer central to the Pivovar’s brand and theme, hotel management wanted to create a memorable and authentic beer spa experience with a uniquely Texas twist. Beer baths are a rich part of Eastern European culture, particularly in the Czech Republic. Guests of Pivovar’s beer spa enjoy not only bathing in beer but can also enjoy drinking a beer flight or snacking on a cheeseboard during their spa treatments. To enhance customer experience is critical for repeat visitors and key to the success of hotel properties, which is why hotel management prioritized music as an element of the Pivovar experience. In the spa and throughout the property, the hotel installed AtlasIED’s Atmosphere Audio Processing and Control System and loudspeakers offer softly played background music to set different moods depending on the location. 

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To bring this brew-centric wonderland to life, Pivovar looked to local Waco-based AV distributor, KHT Electronics, to specify and install a scalable, user-friendly solution to effectively address the unique audio needs of each area within the hotel. With the requirement of playing different music at different volumes in indoor and outdoor spaces, KHT selected the Atmosphere platform and a variety of AtlasIED amplifiers and loudspeakers to deliver an audio experience as refreshing as the venue’s wide selection of craft beers. 

“KHT Electronics was present from the very onset of Pivovar’s construction, and in doing so, we had the freedom of working from a blank slate,” said Tabetha Koerth, Chief Executive Officer, KHT Electronics. “With this autonomy, it was critical for our team to find a long-lasting, cutting-edge solution that would exceed Pivovar’s needs without overwhelming the venue staff with the tricky technicalities often associated with AV systems.”

Centered at the heart of Pivovar’s expansive AV installation is the AtlasIED AZM4 4-Zone Commercial Audio Processor, which includes a built-in message player and ambient noise compensation capabilities. The Atmosphere platform was designed to be installation-friendly and simple to use,  which shines through its simple yet innovative interface. 

The Atmosphere platform offers the largest selection of accessories of any commercial digital audio platform on the market. These accessories allow staff to select sources, adjust volume levels, and choose zones from a wall controller, mobile device, or computer, and offer audio inputs like XLR, RCA, and Bluetooth. The Pivovar installed three AtlasIED C-ZSV Remote Zone Source and Volume Controllers throughout the property to allow employees to quickly and easily adjust the sources and volume levels in the venue’s unique zones, such as the restaurant, bakery, and brewery.  Additionally, KHT can use a computer or mobile device to manage or troubleshoot the entire audio system remotely to avoid having to rely solely on onsite hotel staff to make audio adjustments.  

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Installed throughout the venue are a collection of AtlasIED loudspeakers, including 4.5-inch FAP43T-W in-ceiling speakers in the lobby, plus SM42T-B and SM52T-B two-way loudspeakers in the beer garden and restaurant. In addition to seamless integration with the Atmosphere platform and accompanying time-saving speaker EQ presets, the AtlasIED weather-resistant loudspeakers deliver a high-performance, low-distortion listening experience to keep guests informed and entertained throughout their stays. 

The hotel installed the AtlasIED M600-DT paging microphone to broadcast announcements to guests in the restaurant. Additionally, an AtlasIED DPA804 800-watt, networkable 4-channel power amplifier helps boost power to the loudspeakers installed throughout the property. 

Since Pivovar’s opening in 2022, KHT has received raving feedback about the system, particularly regarding Atmosphere’s streamlined ease of use. “With Atmosphere, employees, regardless of technical skill, can easily adjust the volume or change what music is playing from a wall controller or directly from their mobile devices,” said Shawn Koerth, chief operations officer, KHT Electronics. “Better yet, Pivovar can limit access to certain functionality to prevent the risk of someone accidentally messing up important sound balance settings.”

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After an extremely successful opening, Pivovar and KHT Electronics look forward to further leveraging AtlasIED and its Atmosphere system to support venue expansions, including a performance stage and private presentation area for social gatherings and business meetings. 

I recently took my daughter to her friend’s birthday party at Stars and Strikes Family Entertainment Center in Woodstock, GA. As we were walking down the ramp to meet the awaiting chaos of elementary school hyperactivity, my daughter tugged on my shirt.

“Look, Daddy, a Star Wars guy!”

Lo and behold, coming at us, then passing us and going down the very same ramp, was a smiling-faced robot delivering pizza to one of the bowling alley lanes. The Pro AV writer in me took over: I left my daughter with the party and headed to the manager’s office to find out more.

Meet BellaBot

For the record, it was not the “Star Wars guy” (R2D2), but you can see where an imaginative mind can make the mistake. The robot is called the BellaBot from Pudu Robotics, and these fun little characters joined the Stars and Strikes force this past December. There are two in use at the Woodstock location, and they are currently being used at all 16 locations throughout the Southeast in Georgia, South Carolina, North Carolina, Alabama, and Tennessee.

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“We actually initially tested a different robot in a couple locations,” explained Caleb Wisterman, senior regional manager, FOH and bar operations, on how the company landed on the BellaBots. “We saw [at the IAAPA convention] a booth that was set up with the BellaBot and quickly realized that the features they had and what they were able to do were really more on point for what we needed for our buildings.”

Stars and Strikes is a venue built for kids of all ages (parents included, with a sports bar in the middle) that is loaded with fun activities like a bowling alley, video gaming area, laser tag, and bumper cars. What’s more fun than surprising a group of kids with a talking robot that has an array of digital facial expressions and can carry pizza and cake?

Okay, I tell you what’s even more fun: BellaBot sings "Happy Birthday" and has a little light show when it brings out the cake. I also thought I heard it randomly talking and playing music as it motored around the venue, and sure enough, both are functions that can be programmed (more on that in a bit).

But BellaBot is not all fun and games. It’s a valuable addition to the service team. “Most of our locations, the kitchen is on the other side of the building from where most of our guests are eating, which is typically at the lanes or up in the main bar area,” explained Wisterman. “It alleviates some of that stress put on the team. Even on slower shifts when we have a lot less staff on, we can utilize those to run the food out.”

[Welcome to the AV Renaissance] 

Your Regularly Scheduled Programming

Imagine if you would a group of 10-12 elementary schoolers and their parents wandering from the bowling alley to the bumper car venue. Throw in hundreds of other regular daily guests jumping around with excitement, and it was simply remarkable that these robots bobbed and weaved around the crowd as if it was a human itself.

And did I hear it say, “Excuse me?”

“It has several sensors and cameras on the front,” explained Wisterman. “That’s how it is moving and getting around people. It actually has a few warning messages. You’ll hear it say, ‘Excuse me’  or ‘Trying to deliver some food.’”

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Programming was an arduous task, and there was some trial and error to make sure everything worked properly—but once that’s out of the way, BellaBot steals the show. 

“It takes three or four hours,” said Wisterman of the initial programming. “There is a program installed on there and your laptop. You basically take the robot and walk it through your entire building. It has a laser scanner that scans all the hard objects, tables, booths, bar area, and gives you, I’ll call it a blueprint of the building. Then you connect to it via Wi-Fi from the laptop and take the robot and station it where you want it to stop. Then you go back in, and you draw out the specific route you want it to go.”

Another cool feature is that if you’re out and about enjoying a different room, BellaBot has the lane number on its back of where it is heading to (Lane 12, for example). So, if you’re hungry and see what looks like your meal, don’t worry, you don’t have to be the person asking a robot if, in fact, it is. 

Does this display allow for other branding opportunities? Wisterman explained that to a degree, yes, it just isn’t sophisticated. The messaging only allows for letters right now, so there is not a ton you can do.

An Experience Ahead of Its Time

Obviously, in a place with as many flashing lights, video games, and loud noises, Stars and Strikes needs to keep up with innovative technology. Judging by the reaction of the kids, other guests, and most importantly, myself, BellaBot has been a huge success. But so has everything Stars and Strikes has turned to in the new normal of guest experiences.

"We really tried to embrace technology these past few years, and not just with the robots,” said Lauren VanBuskirk, director of marketing for Stars and Strikes. “We also have kiosks where you can order your own food and beverages. You can order right from the lanes on your lane scoring tablets. It’s those tools we’ve embraced that put us on the cutting edge of the guest experience and helping our staff as well.”

Welcome to Fig Malta, a new high-end dining experience in the heart of the Indian capital. Thanks to Powersoft’s Mezza small but powerful half-size install amplifier, guests are enjoying sweet sounds and the perfect soundtrack to their day with an easy-to-use multi-zone background music system.

Fig at Malcha is an ‘eco-contemporary’ café, bakery and bar offering all-day dining at Malcha Marg, near Chanakyapuri, New Delhi's historic diplomatic quarter. The second Fig restaurant, after the original destination in Gurgaon, Fig at Malcha combines Japanese design with Nordic lifestyle, featuring a curated menu based on high-quality, local and seasonal produce from local farms, GMO-free meat and cage-free eggs. It is also home to a Parisian-style bakehouse that offers fresh breads, pastries and ‘farm-to-cup’ specialty coffee.

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According to Gunbir Singh, founder and co-owner of BBW Distributors, for their second café the Fig team desired “warm, comforting, lush” audio—“more hi-fi than pro sound”—which would aesthetically complement the lighting, climate control and ventilation systems to offer patrons, “a pleasurable aural experience while in the space. Based on our experience within the food and beverage domain, we consulted with them and came up with a wish list of sorts. While they needed a multi-zone system with audio in all the public areas, they wanted equipment visibility to be minimal.”

For BBW, the natural solution was a Powersoft Dynamic Music Distribution (DMD) system comprising two Mezzo amplifiers coupled with a WM Touch control panel. Designed to offer the same reliability, build quality and acoustic character of larger Powersoft amplifier platforms but in a half-size form factor, the flexibility and discretion offered by Mezzo means the amplifier has been the company’s “default choice for these applications for a while now”, explained Singh.

Using DMD, which takes advantage of the convenient dynamic routing capabilities embedded in Powersoft amplifiers, users can drive up to four independent zones using a single four-channel Mezzo amplifier. At Fig, the six audio zones are controlled using a single wall-mounted 4.3-inch Powersoft WM Touch screen, which offers, “a level of convenience and usability which makes this the Mezzo solution a non-brainer”, said Singh.

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For the installation at Malcha Marg, two Mezzo 604 A amplifier platforms, offering advanced DSP functionalities, remote control and monitoring, were paired with 12 Amphion Argon0 and two Apart Kubo 3T loudspeakers, as well as a Silent Angel Rhein Z1 V2 Roon server, a Matrix Audio X-SABRE 3 DAC, Gladen Audio speaker cables and Furutech interconnects. Though the Mezzo 604 A also incorporates an integrated DSP, BBW designed the system around the physical attributes of the space, choosing to apply acoustic treatment to the ceiling rather than rely solely on signal processing—while the use of a Roon server, which uses machine learning to automatically play music based on Fig’s preferences, is believed to be a first in the region.

Across Fig at Malcha’s two floors, BBW split the Powersoft amplifiers into four zones each, for a total of eight audio zones—six dedicated to the 10 Amphion speakers installed in the public areas, one catering to the washrooms and common space, and one left for future expansion.

The compact, easy-to-mount Mezzo are installed out of sight in an equipment rack on the café’s ground floor, with the understated Amphion speakers also contributing to keeping visibility of the sound system to a minimum. Singh reported that the local Powersoft team, represented by distributor Acoustic Arts, provided valuable assistance through the install phase, “saving us some time” by helping to set up the amplifiers.

Manish Yadav, from Fig, said the new sound system “has completely exceeded our expectations, which were already high to begin with. The sound quality is fantastic—we find ourselves listening to the system after hours a lot. It is also super easy to use; we have never had to call them for anything major, since it seems to run on autopilot.”

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Yadav is also full of praise for the multi-zone DMD system specifically, noting that restaurant staff, “now have the capability to control amplitude levels for zones individually. So if, for some reason, we have to reduce or increase the levels for a particular zone, it is simply a few taps on a very accessible touchscreen.”

“At Fig we have always done things differently. Music has been an important integral part of the Fig experience and we started exploring our options as soon as we finalized the new space,” he concluded. “The system has been a success in the way that it almost completely blends in with the Fig vibe. It is substantial but balanced, nuanced yet enjoyable—much like our offerings. We expect nothing but the best from the BBW team and they have delivered in spades.”

The CHI Art Series Hotel in Bangkok, Thailand certainly offers guest a unique experience. It begins right when visitors, who are greeted by electronic disco music, check in at the ice cream lounge rather than a traditional reception. Its playful and eclectic artsy designed deserved a sound to match the same. To control it all, the hotel uses Atmosphere and multiple AtlasIED loudspeaker models and accessories.

Each detail in the hotel is thoughtfully considered to create a memorable experience, and the sonic experience is no different. The hotel management ensured sounds and music are an essential layer of the experience and help to create the ambience for this extraordinary property. 

From the initial ice cream check in to the wellness spa, pottery studio, immersive cycling room, or Tip Toe-Sundance Rooftop Lounge, guests enjoy a variety of curated background music in these areas. The AtlasIED Atmosphere Audio Processing and Control System helps complete this playful playground.

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One of the most important criteria for the audio system was ease of use. The staff chose Atmosphere for its intuitive user interface and simplicity. The property installed the AtlasIED Atmosphere AZM8 8-zone commercial audio processor in the main office near the reception, although management can control the system using a tablet or mobile device from anywhere on the property. The AZM8 also provides built-in messaging that allows hotel staff to deliver live or pre-recorded audio messages to all or select zones in the property, such as dinner reservation announcements or severe weather-related information to guests.

“When visiting the CHI Art Series Hotel, we want our guests to experience a new kind of energy—an elevation of all the senses, a rush of escapism, and a getaway from the ordinary,” said Chalisa Teinpothong, managing director. “With our focus on art and inclusivity, we celebrate every individual’s uniqueness. We aim to create and transport our guests to a fantasy museum, the CHI ‘Exhibition of Staying Over.’ The guest experience and creating memories are everything to us. We deliver this through all our senses via service, food, and entertainment, including our choice of curated music, to provide positive, heartfelt moments and memories for House of CHI friends.”

The Hotel coupled the AZM8 with two Atmosphere AZA804 four-channel amplifiers provide additional power to loudspeakers throughout the property. 

[Welcome to the AV Renaissance]

The hotel installed several AtlasIED FAP43T in-ceiling, low-profile loudspeakers to provide sound in the common areas. Because of multi-level ceiling heights in the reception area, they also installed multiple AtlasIED SM52T surface-mount loudspeakers to provide quality sound reproduction in larger spaces. These durable, 5.25-inch 2-way loudspeakers are an installer’s dream and can be easily positioned to direct the sound while offering weather-resistant construction (IP33) for indoor or outdoor use.

At one of the busiest spaces in the property, Mr. Quinn’s, hotel management wanted to provide the ability to change the volume of the rhythm and blues music in the restaurant as well as provide complete system control of all zones in the hotel. As the largest space in the hotel, they installed multiple SM52T speakers to provide sound to the space and added a Atmosphere C-ZSV wall controller to give restaurant managers access. The C-ZSV is password protected and provides control over any zone, source selection, and volume levels throughout the property. Additionally, the restaurant installed an A-XLR audio input in the space to provide direct input to the AZM8, which allows musical performers to plug into the system and play music in a specific area or throughout the property.

In the second-floor wellness center and spa, the hotel plays chakra balancing and reiki healing frequency music at a lower volume to help create a tranquil, safe and inclusive environment. The hotel installed multiple FAP43T in-ceiling loudspeakers to account for the lower ceiling height and added multiple attenuator wall volume controllers to allow staff to adjust music for certain treatments based on guests’ needs. 

Tip Toe-Sundance Lounge is one of the hotel’s most prominent and popular spaces. The lounge offers striking views of central Bangkok and guests can enjoy drinks while viewing one of the most unique sunset view scenes in the City. To provide tropical-style lounge music in the area, management installed multiple all-weather loudspeakers to accommodate the humid temperatures and wet climate. The hotel added a second C-ZSV controller behind the bar area and installed an A-XLR input to support live outdoor musical performances. The lounge features a range of loudspeakers, including FAP63TC shallow-mount in-ceiling loudspeakers, two 6.5-inch, 2-way all-weather SM63T loudspeakers, and four GSS-G all-weather surface-mount outdoor landscape loudspeakers. The GSS-G is designed to blend into environments such as gardens or architecturally landscaped areas.

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“Bangkok is alive with activities and movements and our rooftop lounge has quickly become a favorite spot for our guests to hang out,” said Teinpothong. “Incorporating music throughout the facility is vital to enhance and uplift our guests’ senses while adding emotion to our spaces. We added the appropriate audio equipment to support future private events with live music performances like DJs and bands. It allows them to easily plug into the system to play music in the lounge. It’s another important milestone that we hope will give guests even more reasons to return in the future.”