Buffalo Wild Wings Uses Automation to Control 62 TVs

Brett Babick, David and Mike Gianascoli, and Chris Paphites, the partners of Desert Wings, can turn on, set up and change the channel on all 62 TVs at once at each of their three Southern California Buffalo Wild Wings locations, and all from an iPod touch with the ELAN g! Control System. With this system, it doesn’t take a whole team of employees to manage and constantly change the channel on 62 TVs, which was precisely the problem they had in a restaurant they previously owned.
“In the old restaurant, we used a system that we thought gave us top-of-the-line video distribution and control,” said Babick. “All the TVs were physically controlled from a central point, where we had to walk over and manually switch to control a specific TV set, then change the channel for just that set. In an establishment like Buffalo Wild Wings, we can have up to 70 TVs showing almost a dozen different sporting events, so any time a customer asks us to change the channel it was incredibly inconvenient and time consuming to manually identify and adjust each TV.”


So when they decided to open three new Buffalo Wild Wings locations in Southern California, they turned to Craig Curran at Smart Systems Technologies (SST) to design a fluid, simple-to-operate audio/video system, based on the ELAN g! Control System. With an innovative interface that is uniform across all platforms, including iPhones, iPads, PCs and even retail POS (point-of-sale) terminals, ELAN g! provides users with incredibly simple control over the entire audio/video system, and can even expand to control lighting and monitor surveillance cameras.
“I came into Brett’s previous restaurant and showed him how we could improve the system and make it much simpler to use and manage,” Curran said. “We agreed that embracing new, better technology in the three new locations would be the best thing for him and his customers, and would remove some of the hassle and headaches.”
“As soon as Craig changed the channel from a handheld device he had, I was sold,” said Babick. “Now, we have select employees who can access the AV control system through 10 or more POS terminals and the manager can even control the TVs with an iPod touch we bought for each restaurant! Thanks to the POS integration, we can control the system from more than a dozen spots. We used to literally use hand signals to relay customer requests, and a manager or I would have to leave the floor. Now with our new system, the instant a customer asks us to change a TV, it’s done. Some customers have actually said ‘Wow, how did you do that?’ when they saw us use the iPod. Now there’s no leaving the restaurant floor, no time wasted.”
Thanks in part to the ELAN g! system, Babick believes that they’ve “got the best Buffalo Wild Wings in the country.” In fact, one of their locations is ranked one of the company’s top 10 franchises. In addition to seamless, instant control, they set up the ELAN g! Control System to automatically turn on and set the channel on every TV at 10:30 a.m. before they open, and automatically turn off at midnight when they close.
One of his favorite features is the ability to display personal marketing messages right on the TVs. “Now we can run a ‘ticker’ on the bottom of any TV we want, just like ESPN does. We use it to promote specials and let customers know what games are coming up, and it really adds a sense of professionalism whenever you see that on the screen,” Babick said.
Desert Wings’ Buffalo Wild Wings locations have up to 62 TVs, including up to a dozen 11-foot and one 13-foot HD projection screens and up to 49 HD LCD TVs, most of which are 55” LG sets. He can show 16 different video feeds at once, combining 10 DirecTV receivers and a DVD player as well as internal marketing programming. The ELAN g! Control System also controls the restaurants’ audio systems, which have up to 30 speakers in six discrete zones, allowing customers to listen to music in one section and the big game’s play-by-play in another.
Curran sees the ELAN g! Control System as one of the best new tools for business owners, as well as installers. “The price point and ability to duplicate installations are making media integration and distribution more available for the mass market,” he remarked. “And it’s the same with automation. Not having to custom program subsystems and graphical user interfaces makes it much more attractive and infinitely simpler to use. You can control everything – security, surveillance, lighting, heating and air conditioning, audio/video systems – right from your PC, iPhone or iPod. Automation has never been easier, or as affordable.”

Visit elanhomesystems.com for more info.

related articles

  • No Articles Found.

Want to read more stories like this?

Get our Free Newsletter Here!

October 04, 2011
The below article about Nolvadex http://buytamoxifen20mg.com/nolvadex.html will inform you about the drugs chemical make up as well as its history. Isteroids.com gives you articles just like this one on all of the steroids that we keep up to date on, including http://buytamoxifen20mg.com/ tamoxifen , arimidex, winstrol and many, many others.
October 02, 2011
Art music or "serious music" primarily refers to classical traditions including contemporary http://mp3ence.com as well as historical classical music forms, or others listed http://mp3geno.com at List of art music traditions (including non-European classical music), which focus on formal styles, invite technical http://mp3rous.com and detailed deconstruction and criticism, and demand focused attention from the listener. In strict western practice, art music is considered primarily http://mp3stas.com a written musical tradition, preserved in some form of music notation, as opposed to being transmitted orally, by rote, or in recordings http://mp3essi.com like popular and traditional music. For a critical introduction. Popular music is http://mp3lise.com also used in more of a sense with the market economy, in a way music can be used to make a profit. Popular music is usually found on http://mp3ta.com most commercial radio stations, in most commercial music retailers and department stores, and for use in movie and television soundtracks. Popular music is also recorded on http://mp3lica.com the Billboard charts and uses music producers as opposed to singer songwriters and composers. The very distinction between classical and popular music http://mp3steg.com has sometimes been blurred in the border regions, for instance minimalist music and light classics. In this respect music is like fiction, which likewise draws a distinction http://mp3pe.com between classics and popular fiction that is not always easy to maintain.
October 02, 2011
Herpes Zoster Infections: In a double-blind, placebo-controlled study of immunocompetent patients with localized cutaneous zoster infection brother had shingles http://aciclovir800.com some time ago It was difficult time for him and us but he is fine. It works by reducing uric acid production. Recommended to drink extra fluids while taking http://allopurinol300.com. Very efficient and effective cure for acne control, retinoic acid (acid different dimension), the treatment of moderate to severe acne, other http://accutane10mg.org treatments fail. We continue to take http://eldepryl5mg.com if you feel good. NSABP B-14 trial, in which patients were randomized to http://tamoxifen20.com day for 5 years vs. placebo and were disease-free at the end of this 5-year period were.
October 02, 2011
Should not exceed 3-4 days, see if there is no response to treatment is to continue the treatment of acute infection.What veterinarians told us. 96% believe that having clients give http://simplicef200.com their dogs a pill once a day would promote better compliance. CanAmerican Global pharmacy is often cheaper than from US retail outlets. More and more people are choosing to purchase http://plavix75mg.net at lowest discount price. The recommended treatment for resistant depressionis http://fluoxetine20.org and once daily in the evening while the recommended treatment for depressive subtypes were assessed, and a blood sample. You have come to the right place is believed http://desyrel25mg.com that the increase in brain chemicals (serotonin), activities, help to improve mood. This Consumer Medicine Information (CMI) is intended for persons living in Australia. This page contains answers to some common questions slows http://zovirax400.com the growth and spread of the herpes.
October 02, 2011
This may help men with erectile dysfunction get http://forzest20.com and keep an erection when sexually stimulated. It has been prescribed for you http://fulvicin250mg.com even if you begin to feel better Fulvicin all. A group of Texas plaintiffs have added to http://avandia8.com the pile of Avandia lawsuits heading to court. The 8 individuals filed suit http://clonidine100mcg.com against GlaxoSmithKline. Away from heat, moisture and light. Store at room temperature as soon as possible. I get awful muscle cramping and spasms. Some of it is due to lupus, some to fibromyalgia, some to irritable http://robaxin500.com bowel, but ultimately all too often for comfort.



avNetwork magazine subscriptions

Current Issue


Current Issue

Breaking New ground... Creating New Customers

Current Issue

Systems Contractor News Growth Index