As marketing at-retail technology has evolved, so has the desire to gather information back from the shopper–track consumer movement throughout the retail environment, identify what consumers are looking at, picking up, and putting into their shopping carts…observing how long someone pauses before a display, and even matching purchasing behavior with product or loyalty cards is possible. However, privacy issues arise quickly here.
Are privacy issues high on the radar of marketing at-retail, impeding progress, or do other metric questions (unresolved ROI issues for example) push the privacy to the back burner?